Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great little shaver,was a bit dubious when I first bought because it took a while to arrive but have to say its very good,lots of different heads to fit onto it for nose trimmer,body shaver,leg shaver... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

If I could leave zero stars, I would. Doesn’t actually do anything and still waiting to hear back from customer services about my return. Patronising lies from their social media team about havin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wasn't expecting the solys shaver to be as good ... But it shaves really quickly and just glides effortlessly over your skin and your skin is left smooth ... I'm actually not dreading shaving now an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My first razor stopped working after one use but after I reached out to customer service, they were kind enough to send me a replacement despite the 30-day policy having ended. This shaver is a game c... Vis mer

Selskapet har svart


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Perfect size and results

Perfect size and results! Small enough to fit under a female armpit. Very pleased and price was good.

11. mars 2026
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Svar fra Trysolys

Thank you so much for sharing your experience with us.

We’re really glad to hear the product was the perfect size and gave you the results you were hoping for. It’s wonderful to know it fits comfortably and that you’re pleased with the value, too. Feedback like yours truly motivates us to keep delivering quality and care.

Warm regards,
Prime Solys Support Team

Vurdert til 1 av 5 stjerner

months to give a refund - till i posted a negative review


they only started the refund when i left a negative review- despite me cancelling the order within minutes, i only received automatic replies

do not trust

10. februar 2026
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Svar fra Trysolys

Dear Ketsy,

We’re truly sorry to hear about your experience and understand how disappointing this must feel. Please be assured that your full refund has already been processed from our end, and we have also informed you about this via email. If it hasn’t appeared in your account yet, this may be due to your bank’s processing time, which can vary.

We kindly recommend checking with your bank, and if you still don’t see the refund, please reach out to us directly so we can assist further. We value your trust and handle refund cases with the highest priority.

Kind regards,
Solys Support Team

Vurdert til 5 av 5 stjerner

Pink shaver

Great little shaver,was a bit dubious when I first bought because it took a while to arrive but have to say its very good,lots of different heads to fit onto it for nose trimmer,body shaver,leg shaver & bikini parts

16. mars 2026
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Svar fra Trysolys

Thank you so much for sharing your experience with us!

We’re delighted to hear that the shaver has exceeded your expectations and that you’re enjoying the versatility of the different attachments.

We understand the wait for delivery can be frustrating, so we truly appreciate your patience. It’s great to know the product is serving you well across multiple uses. Your feedback means a lot and helps us continue improving both our products and service.

Kind regards,
Solys Support Team

Vurdert til 5 av 5 stjerner

Its the best hair removal experiance…

Its the best hair removal experiance thank you

6. februar 2026
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Svar fra Trysolys

Thank you so much for your kind words! We’re delighted to hear that you had the best hair removal experience with our product. Your feedback means a lot to us and motivates our team to keep delivering quality and comfort.

Vurdert til 1 av 5 stjerner

SCAM don't waste your money

Waste of money. First one I bought broke literally within a month. Stopped charging. They sent me a replacement. Literally another 3 months it broke down. I charged it once and it wouldn't charge anymore. In the very short time i had this, it gave me micro cuts, and little bleeds, it pinches, grabs and tugs onto your skin and you get horrible bumps and cuts. You can find way better ones from Temu for literally £10 or less. Pure absolute scam.

16. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

We’re truly sorry to hear about your experience with our razor and the issues you’ve faced. This is not the standard we aim to deliver, and we understand your frustration.

To help resolve this for you, we’d like to look into your case personally and provide the best possible solution. Please reach out to us at info@trysolys.com with the details, and our support team will assist you right away.

Vurdert til 1 av 5 stjerner

Broke after 2 months

Only lasted a couple of months before it no longer charged up! While it was working, I still got the usual razor bumps and itching and it was not even a clean shave. Do yourselves a favour and avoid this company and its products. Great marketing but no substance to back it up.

7. oktober 2025
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Svar fra Trysolys

Hi Karen,

Thank you for taking the time to share your experience. We’re truly sorry to hear that your razor didn’t meet expectations and that you encountered issues with both performance and durability.

This is certainly not the experience we aim to deliver, and we understand how frustrating it must be to deal with razor bumps and a device that stops charging. While many of our customers enjoy smooth, irritation-free results, we know that every skin type is different, and we’re here to help when things don’t go as planned.

We’d love the opportunity to make this right. If your razor stopped working within the warranty period, our team can assist with the best possible resolution. Please feel free to reach out to us directly at support@trysolys.com so we can look into your case further.

We appreciate your feedback. It helps us improve and continue working toward better experiences for all our customers.

Warm regards,
Solys Support Team

Vurdert til 5 av 5 stjerner

Very good shaver

23. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

Hi Magdalena,

Thank you so much for your kind words and 5-star rating. We’re thrilled to hear you’re enjoying your Solys razor!

Your feedback means a lot to us, and we’re glad it’s delivering the smooth shave you deserve. If you ever have questions or need support, we’re always here to help.

Wishing you many more irritation-free shaves ahead!

Warm regards,
Solys Support Team

Vurdert til 1 av 5 stjerner

Not worth it at all

Not worth it at all. Way over priced and not a smooth shave, stick with a razor.

1. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

Hi Bec,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet expectations.

We understand how disappointing it can be when a product doesn’t deliver the results you were hoping for. While many of our customers enjoy smooth, irritation-free results with our razor, we recognize that every skin type and shaving routine is different.

We’re always working to improve, and your input helps us do just that. If you’re open to it, we’d love the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to us at support@trysolys.com.

Thank you again for your feedback.

Warm regards,
Solys Support Team

Vurdert til 1 av 5 stjerner

RUN…doesn’t work

Thick hair and thin hair all techniques tried and none had this razor working in the slightest. Deceptive return policy puts the responsibility of return shipping on the customer which they tell you only after contacting customer service will be approximately 50% of the cost of the item. They originally only offered 30% money back guarantee until I complained. Customer service is responsible timely and polite…it’s not their fault this business is in it to scam people out of their money.

10. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 5 av 5 stjerner

Fast shipping and great product

Fast shipping and great product. I was a little hesitant about purchasing this but absolutely love the razor. It comes with different attachments so no need for additional trimers.

11. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

Vurdert til 1 av 5 stjerner

Highly overrated

Overrated razor promoted by paid influencers. Also really horrible company who don’t stick to UK consumer laws and wouldn’t replace the charger that stopped working just a few months later. Don’t waste your money, better products out there.

11. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 5 av 5 stjerner

I love it

I love it! It’s works on me makes my skin so much smoother. ❤️❤️❤️❤️

2. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

Vurdert til 1 av 5 stjerner

Poor customer service

I originally ordered the original solys razor. A week later I received an email regarding the solys 2.0, so I ordered it. The 2.0 did work better than the original.
When i went to change the razor head to a different one the head of the razor broke. I emailed and explained the situation and provided pictures and videos as requested. And on May 23rd Vangie emailed saying that she had processed an order for a new razor.
Fast forward to 2 weeks ago, having not received the replacement razor that Vangie said she had processed, I was asked to explain my entire experience again, They are now saying it was user error and that they won't be sending me a new razor as originally promised

30. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 5 av 5 stjerner

Solys truly delivers

I've tried a few different razors but solys is definitely different. I don't think I have ever actually had completely smooth legs like this. I'm truly impressed.

24. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

Vurdert til 5 av 5 stjerner

No cuts,almost pleasing

No cuts,almost pleasing , I was used to razors and was Always bleeding or irritated, this makes all Easy, good price for value, thanks indeed

13. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

Vurdert til 1 av 5 stjerner

Incredibly dishonest company

Incredibly dishonest company. the razor does not work at all and when you try to get your money back, they make it impossible to get more than 50% back after the shipping costs. Their "30 day money back guarantee" is a complete lie and their product is a sham.

14. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 4 av 5 stjerner

Incorrect Order Resolved

07/07/25: I have received a FlashDrive instead of the one I ordered. This is a HUGE SCAM! I’m very disappointed and frustrated to recieved something that I did not get. I’m not gonna buy from this company again! 1 Star.

07.31.25: I reached out to the support team after receiving an incorrect order (a flash drive instead of the Solys product). They were very apologetic and promptly sent me the correct item at no additional cost. I truly appreciate their excellent customer service! My only complaint is that it took almost 2 weeks to arrive, but it was expected. Thank you once again!

7. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your order sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 1 av 5 stjerner

If I could leave zero stars

If I could leave zero stars, I would.
Doesn’t actually do anything and still waiting to hear back from customer services about my return. Patronising lies from their social media team about having responded to my emails.

What a waste of time, effort and money.

*EDIT* two weeks, two more emails and several social media messages and I’m still waiting for a reply about a refund.

26. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Trysolys

Svar fra Trysolys

Hi,

We’re really sorry to hear about your experience—it’s definitely not the standard we aim for.

Please know that this isn’t the experience we want anyone to have. We'd love the chance to make things right and get your return sorted as soon as possible. If you're still waiting on a reply, could you please DM us your order number or email address so we can escalate this with our support team right away?

Thanks for your patience, and again—we’re genuinely sorry for the inconvenience caused.

Vurdert til 5 av 5 stjerner

I loved the fact that I had no razor…

I loved the fact that I had no razor burns after the first use. The razor cuts smooth and no nicks on my legs. It lasts longer than using a disposable razor and which is good for me since I have sensitive skin.

20. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

Hi Stephania,

Thank you so much for your kind words! We're thrilled to hear that you're loving the razor and that it’s been gentle on your sensitive skin. No razor burn and no nicks is exactly what we aim for! 😊 We really appreciate you taking the time to share your experience—it means a lot to us!

Vurdert til 5 av 5 stjerner

This razor is great

This razor is great! I struggle with PCOS and this has made removing my facial hair so much easier. Definitely recommend!

13. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Trysolys

Hi Jas!

Thank you so much for sharing your experience — it truly means a lot. We're honored to hear that our razor has made a difference for you, especially in managing facial hair related to PCOS. Your recommendation not only encourages us, but also helps others who might be facing similar challenges.

We're so glad to have you as part of our community. If you ever need anything, we're here for you!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv