SmartBite Anmeldelser 

20
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is a re-review as my first review was rejected. As of today, I have ordered from SmartBite 6 times and pending today and tomorrow +2 times. My company is ~ 80Pax and has been us... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Ordering process is simple and quick. However, delivery time sometimes is delayed which knocks off 2 stars from it.

Vurdert til 2 av 5 stjerner

Food are not worth the prices, doesn't mean the food are not good but the prices are not worth the portions. Every week the vendors are the same and if there are different vendor(s), have to battle up... Vis mer

Informasjon om virksomheten

  1. Matlevering på nett
  2. også i
  3. Firmagaveleverandør
  4. Leverandør av mat og drikke til catering
  5. Onlinemarked

Skrevet av virksomheten

SmartBite is a corporate food solution provider operating in Southeast Asia. Companies and business professionals can order from over 1,000 merchants and have 24/7 customer support ready to work for the best experience. SmartBite can help your company to build food programs that work (including corporate gifts)! You can attract more talent and increase your team retention and productivity. SmartBite solutions cover: - Business meetings - Daily meals - Employee benefits - Corporate gifts - Overtime meals SmartBite works with the best prices policies with their merchants, and we continuously work to help our merchants successfully provide a great experience to business customers.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

20 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(20)

18 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Food are not worth the prices

Food are not worth the prices, doesn't mean the food are not good but the prices are not worth the portions. Every week the vendors are the same and if there are different vendor(s), have to battle up to be the lucky ones. Sometimes the food ordered comes with broken container or tasted/smells off, but when make report to SmartBite, we don't get refunded despite of providing the proof.

1. oktober 2026
Vurdert til 3 av 5 stjerner

Timely food delivery

Timely food delivery

We are getting ordered food on time, limited choices available from restaurant menu. Idea is nice, also good that you can top up and order more pricy options, however drinks are usually unreasonably expensive, not possible to top up below one dollar

3. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Healthy, Convenient & Worth It!

I’ve been ordering from SmartBite for some time now and I’m really happy with the quality. The meals are well-balanced, portion sizes are satisfying, and the ingredients taste fresh.
I also appreciate that the meals are not too oily or overly salty. Overall, a great option for anyone looking for nutritious and convenient food choices.

12. februar 2026
Vurdert til 3 av 5 stjerner

Terrible customer service experience

Terrible customer service experience. There was a time whereby a Smartbite Ops member told me my lunch was left out intentionally by a vendor (Phovietz) and I should just file for a refund. I requested for the refund on the platform plus sent 2-3 emails to the concierge smartbite email but received zero responses

12. februar 2026
Logoen til SmartBite

Svar fra SmartBite

Hi !

This is Jennie from SmartBite.

We’ve reviewed this case and confirmed the refund has been processed. The vendor omission was addressed internally, and corrective steps have been taken on our side to prevent similar incidents.

We have also strengthened our response workflow to ensure refund requests and concierge emails are handled with faster turnaround times.

Thank you for the feedback — it helps us improve our standards as we want to be top in the corporate market.

Vurdert til 5 av 5 stjerner

My review of SmartBite app and site

This is a re-review as my first review was rejected.

As of today, I have ordered from SmartBite 6 times and pending today and tomorrow +2 times.

My company is ~ 80Pax and has been using SmartBite for our lunch catering; with 4 x different restaurants daily.

This site/app has been very helpful for a few reasons:
-The food comes prelabelled, and avoids confusion as to who belongs to which vegetarian, non-veg, or dietary option.

-The choices are simple to upgrade/top up with additional money, if you exceed the dally allowance

-We can suggest additional food options and let the site deal with adding them.

So far, the deliveries have been consistent and on time.

Would recommend this app for companies looking to provide lunch benefits to their employees.

12. februar 2026
Logoen til SmartBite

Svar fra SmartBite

Hi,

Thank you for the detailed feedback and for trusting SmartBite with your workplace meals. Supporting teams of 80+ employees with multiple daily restaurant rotations is exactly what our platform is built for, and we’re proud to support your workplace.

It’s great to hear that the pre-labelling, allowance flexibility, and consistent deliveries are working well for your team. We will continue refining the experience and expanding options to better support your admins, HR, and workplace operations.

We appreciate the partnership and look forward to continuing to improve together.

Jennie

Vurdert til 4 av 5 stjerner

HHBA

I’ve had a great experience using SmartCanteen and SmartBite. The system is easy to use, convenient, and really helps streamline daily meal purchases. Everything runs smoothly and saves a lot of time. Highly recommended!

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Improved a lot, still got ways to go

App and web app has gotten improvements. Layout still has got a long way to go to become really friendly. Laughable when its heavily trafficked when our office orders food

12. februar 2026
Logoen til SmartBite

Svar fra SmartBite

Thank you for your detailed review. We reached out to you at concierge@trysmartbite.com to ask more questions about the user experience, as we are always striving to improve.

Vurdert til 5 av 5 stjerner

Great variety of food and it’s…

Great variety of food and it’s convenient as they deliver directly to our office, making it easy for us to enjoy meals anytime. Hopefully there will be more new restaurants available in Smartbite in the future.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy and tons of option

Great option to order whether from home or in the office. My company use this app for employee meal once a week. Been using this website quite a while and its user friendly and very easy to use. Tons of restaurant to choose from

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

My company uses smartbite for employee…

My company uses smartbite for employee meal option once weekly. Its convenient and easy to navigate. Provides multiple options and user friendly. Recommended for company to use to provide meal benefit to employees.

1. februar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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