My two items arrived and upon checking i had ordered an incorrect item. I contacted Peakflex and they were extremely helpful and sorted tge issue straight away. The one item I was able to use, a righ... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received the Peak Flex Knee Brace in a size Small, but I needed a larger size. I contacted Peak Flex to ask how I could exchange the Small for a Size Large and return the smaller size. To my... Vis mer
I. Aminata leaving with bone and bone pains, i found the peakflex post on Facebook with hope and enthusiasm. i didn't hesitate to order. but when i received the order, i went from hope to disappointm... Vis mer
The customer service was perfect. I ordered the wrong size, I emailed them and they responded quickly and professionally. Replacements of the correct size were quickly sent to me. There is no downsi... Vis mer
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I was very impressed with the product…
I was very impressed with the product but unfortunately it was too small. I contacted peak flex and they sent me a larger size free of charge. Great customer service!
The knee brace's our nice
The knee brace's our nice, but they're too small. And I ordered what your chart said for me to order, but I need x x l for the left and right
Replacement on the way...
I purchased a pair of these support braces and when I tried them on they did not fit😏so, I contacted the company to discuss returning them and to my surprise they are sending a replacement set, the correct size at no charge. AWESOME! 👍
Excellent customer service experience
Excellent customer service experience. I highly recommend this product and company.
Company that wants to make things right
The product itself runs smaller than what size chart mentions, but when company was notified, they were proactive in wanting to make things right with exchanges. Their customer service went beyond what I expected as a response.
Looking forward to trying the replacement and expecting it to give correct support to my knees.
I am pleased to say that Peak Flex are…
I am pleased to say that Peak Flex are a great company that values their customers’ experience.
They respond quickly and efficiently to my questions and feedback.
They want the customer to have a positive experience.
Excellent customer service …
I ordered for my husband and they were too big and when I contacted them for replacement they answered me fast and great customer service. I would recommend them to anyone great product.
Excellent customer service
Excellent customer service. Very easy to order. Prompt service. Very happy.
The product is very well made
The product is very well made. Comfortable, however, I just needed a different size. The company is very easy to contact, response times are excellent. I definitely would recommend this product and company.
Tightness of PeakFlex
I received my Peak Flex from you and I can feel how it works but it seems a bit loose even when tightened. I contacted your company and they were very helpful and willing to send a new one without returning the one I have. They are a good company when they are willing to work with you. I appreciate all they have done. The customer service is very helpful
They sent the wrong size for the…
They sent the wrong size for the oriduxt snd it still did the job but was super tight. I contacted the company and they immediately sent out a replacement! Great product and great service
kept me informed from ordering to…
kept me informed from ordering to delivery. Also when I had questions , they produced answers. When I informed them that they size that was sent did not work properly they have offered to send the next size no charge. I will wait until I receive the product to update my review
Good company
When I originally received my braces they were the a little large ( I was probably in between sizes), when I contacted customer support they're more willing to send me the next size down. The braces look very well constructed I'm excited to get the smaller size. David Stlaurent
Should be no stars
Should be no stars. Bogus scammers. Ordered 2 knee sleeves via Express delivery was told they shipped on 8/17. Still not here. Somehow there were supply chain issues after they supposedly shipped. AI scam site. Stay away.
In using the fitment chart supplied by…
In using the fitment chart supplied by the company, I found the chart was incorrect for me. Tightening the adjustment knobs fully did not give me the " compression" needed. In contacting the company they promptly agreed to replace with hopefully the correct size at no charge to me. My only complaint is the shipping time as they come from outside the US.
Please send me my right knee sleeve…
Please send me my right knee sleeve replacement than I will give you a 5star review
Happy!
I purchased two sets for my sister and son. My sister is happy and loves the fit and feel. Helps with her daily pain. I know my son will feel the same. His were the wrong size, so working with customer service to order the right size. Customer support had been responsive and top notch! Would highly recommend!
Great service
I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size very quickly. Thank you PeakFlex.
I told the company that I was not…
I told the company that I was not getting any pain relief and wanted to return the knee sleeves.
They told me try a smaller size, and I will try a smaller size.
The most immediate response and promised resolution to my concerns
The most immediate response to my concerns. The first was inability to operate the knob, and then that was corrected. And then failure of the product to fulfill the expectations of support and comfort as I experienced more pain. I concluded it is possible that the sleeve I ordered was larger than I needed. And rather than having the extra large, I needed to have the large.
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