TrustonTap - Oxford Anmeldelser 120

TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ Abingdon, Oxon, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

Selskapet har svart


Informasjon om virksomheten

  1. Hjemmesykepleie
  2. Tjenester og støtteorganisasjon for funksjonshemmede
  3. Eldreomsorg

Skrevet av virksomheten

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Kontaktopplysninger

  • Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ, Abingdon, Oxon, Storbritannia

4,4

Enestående

TrustScore 4.5 av 5

120 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Kind, caring, considerate

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking on him regularly. She also looked after our little dog, Sophie, who obviously took quite a shine to her!

9. mai 2026
Anmeldelse skrevet uten oppfordring
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Thank you for your kind words
William
Founder & CEO

Vurdert til 5 av 5 stjerner

Trust on tap found us an excellent PA…

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Thank you. I am glad we were able to help
William
Founder & CEO

Vurdert til 2 av 5 stjerner

The administrators were helpful and…

The administrators were helpful and friendly. But we needed emergency help (someone returning home after broken ankle), it was hard to talk properly to the proposed carer beforehand, she missed the first meeting, and turned out to be not appropriate. No one warned us of the £18 'Short-term booking fee'. I'd advise anyone needing sudden help to talk carefully to several proposed carers in advance, whatever the urgency!

10. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Visits from my TrustonTap carer

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-shape at home in numerous ways. It has been a pleasure to have her company and help.

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Anthony, thank you for your kind feedback.
I am glad we have been able to help
William
Founder & CEO

Vurdert til 5 av 5 stjerner

Has helped our situation

Has helped our situation, having additional support.
As I wanted, somebody else for Mum to interact with.

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Thank you for the feedback
William
Founder & CEO

Vurdert til 5 av 5 stjerner

Recommend without reservation

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved ones is crucially important and in the end depends on the person actually providing the care. We couldn’t be more confident in Lindsay. She is exceeding all my and our expectations, has very quickly settled in and making a great difference.

4. mai 2026
Anmeldelse skrevet uten oppfordring
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Ellen,
Thank you for your kind words.
William
Founder & CEO

Vi gjennomgår den nå i henhold til rapporteringsprosedyrene våre.

Vurdert til 5 av 5 stjerner

As a P.A working for TrustonTap I have…

As a P.A working for TrustonTap I have found them from the beginning to be extremely supportive, friendly and helpful encouraging the best from their carers and most important they genuinely care about their clients. I would and have happily recommended them to both potential clients and carers.

26. mars 2026
Anmeldelse skrevet uten oppfordring
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Sam,
Thank you for this. Much appreciated
William
CEO & Founder

Vurdert til 4 av 5 stjerner

Antonia and her team were polite and…

Antonia and her team were polite and patient with my mother.
I am so glad that I chose Truston tap as they have found for my mum a very caring carer.

29. januar 2026
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Thank you for your kind words
William
Founder & Managing Director

Vurdert til 5 av 5 stjerner

Friendly helpful kind staff

Friendly helpful kind staff. Always have time to chat,quick response.
They look after staff and clients.
Payment on time.

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Iveta,
Thank you for this review
Most appreciated
William
Founder & Managing Director

Vurdert til 5 av 5 stjerner

I have been given a warm welcome by…

I have been given a warm welcome by TrustonTap team.
The staff have been extremely helpful whenever I have got any work related issue.

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Thank you
William
Founder & Managing Director

Vurdert til 5 av 5 stjerner

High quality care and support

After an initial meeting with P, both my relative and I who I care for, felt quite at ease. P is an experienced carer who displays compassion and thoughtful companionship to my relative and gives me support too. I would recommend TrustonTap for their professional management and empathetic approach to clients.

23. januar 2026
Anmeldelse skrevet uten oppfordring
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Thank you for this feedback
William
Founder & Managing Director

Vurdert til 5 av 5 stjerner

I use TrustonTap quite a lot and they…

I use TrustonTap quite a lot and they are regularly and reliably helpful, both the drivers and the office. It;s been a great discovery and I keep on finding new things they can do to help me.

20. februar 2026
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Robin,
Many thanks for this feedback
William
Founder & Managing Director

Vurdert til 5 av 5 stjerner

Caring

Very helpful and caring, arrives when promised

10. februar 2026
Anmeldelse skrevet uten oppfordring
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Thanks
William
Founder and Managing Director

Vurdert til 5 av 5 stjerner

Very friendly and supportive

Very friendly and supportive, always happy to chat anytime and answer questions . The pre meet before taking in a role is very good . Good range of opportunities to search through

19. februar 2026
Anmeldelse skrevet uten oppfordring
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Cheryl,
Thank you for your kind words
William
Founder and Managing Director

Vurdert til 5 av 5 stjerner

Super friendly and helpful staff

All of the staff that I have spoken/emailed with have been super friendly and helpful. No negative experiences at all!

19. februar 2026
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Sarah,
Thank you
William

Vurdert til 5 av 5 stjerner

Trustontap were very helpful in setting…

Trustontap were very helpful in setting up a suitable PA to assist with the live-in carer’s leave entitlement. To date this seems to be working very well and both carers and my sister are happy with the current arrangements.

18. februar 2026
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Anne
Thank you for this feedback
William
Founder and Managing Director

Vurdert til 5 av 5 stjerner

From our first approach ,Trust on Tap…

From our first approach ,Trust on Tap has been prompt in answering our questions and helping us to find a carer who matches our particular situation . Michael the carer is kind , sensitive, reliable and uses his time with us very efficiently .My husband is very happy .
Thank you !
G P

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Many thanks for this feedback.
Much appreciated
William
Founder and Managing Director

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