The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient. They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave u... Vis mer
Selskapet har svart
Following a disagreement with a Trusted Trader I was able to involve Which and with the constructive and very helpful assistance of Nathan Harris the matter was resolved with a satisfactory outcome fo... Vis mer
Selskapet har svart
5 stars – Outstanding Service from Start to Finish Simone Fitzgerald was incredibly helpful and made my whole experience completely stress-free. From the first contact, she was friendly, professiona... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Kontaktopplysninger
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Storbritannia
- 029 2267 0040
- trustedtraders@which.co.uk
- trustedtraders.which.co.uk
4,7
Enestående
407 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank You
I would just like to say a thank you and appreciate all the support I had whilst doing this endorsement from Simone (who was exceptional) and Tim the assessor, they were patient and explained everything to me so I could carry out the tasks that was necessary for my application. A Big Thank You
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to leave such a great review! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Communication was great from the start
Communication was great from the start
Very friendly staff helpful with good advice pleasant to deal with *****
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for leaving such a positive comment! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Professional, Friendly and Hassle-Free Sign-Up Process
I recently joined Which? Trusted Traders and was really impressed with how smooth and straightforward the whole process was. Everyone I spoke to was professional, friendly, and genuinely helpful from start to finish. It felt like they really wanted to make sure I understood everything and was comfortable at each step. The process had a good flow to it and never felt rushed or pushy. A great first impression of the organisation, and I’m glad to be on board.
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such great feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
5 stars
5 stars – Outstanding Service from Start to Finish
Simone Fitzgerald was incredibly helpful and made my whole experience completely stress-free. From the first contact, she was friendly, professional, and took the time to explain everything clearly. Nothing was too much trouble for her, and she really went above and beyond to make the process smooth and easy. It’s rare to come across someone so genuine and efficient. Highly recommend Simone — a real credit to Which? Trusted Traders.
2. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. Thank you also for your kind feedback for Simone; we'll be sure to pass this on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Avoid Which trusted traders
I hired a trader named Handy Property Services—endorsed by Which?—to refurbish my kitchen, and it turned out to be an absolute nightmare. He caused extensive damage: chipped units and worktops, installing them incorrectly and damaging my new appliances - dishwasher, oven and microwave all damaged, drilling right through panels, damaging tiles (some of which are now loose), and leaving the kitchen in a poor and unfinished state. The cost to rectify the damage will be significant.
Despite initially agreeing to make good on the issues, the trader has now ceased all contact and is refusing to carry out any further work. I reported the matter to Which?, provided all the requested evidence, and asked them to take action or at least publish my review. However, they've failed to do anything. I’ve called repeatedly for an update—no one is ever available to speak, and despite leaving my details and sending multiple follow-up emails, I’ve had no response.
I’m extremely disappointed. I’ve always held Which? in high regard and trusted their endorsements, but in this case, I feel completely let down.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
We're sorry that you have had to leave a review about our traders. We take all complaints about our traders seriously and will investigate your complaint. We would be grateful if you could contact us at trustedtraders@which.co.uk so we can gather more details about your complaint.
We also offer a free dispute resolution service for customers of our endorsed traders. If you would like to use this service, please contact us at trustedtraders@which.co.uk
Super helpful! Very pleased customer.
Beth Foston at Which? TT has been excellent helping our small business with endorsement. She kept in touch with us, offered assistance if we needed it and sent everything we needed to do in an email with clear steps. Great customer service and super helpful. Would happily recommend.
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth too!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
If TT is as good as the…
If TT is as good as the efficient/knowledgable/friendly and helpful representatives I have interacted with then we are looking forward to a long partnership
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to leave such wonderful feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to everyone involved!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Molly was great
Molly was great, its a rigorous process to go though but we felt well supported. Everything was explained well and good communication throughout.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. That's some really positive feedback for Molly, thank you; we'll be sure to pass this on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Simone was really helpful couldn’t…
Simone was really helpful couldn’t asked for a better person to help us through the endorsement stage
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. That's some really positive feedback for Simone too, thank you; we'll be sure to pass it on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Could not fault the service at all from…
Could not fault the service at all from start to finish. From our first enquiry to finally becoming accredited we were looked after by each member of the team. The process was straightforward and not intimidating at all despite the rigorous checks they have in place. Special thanks to Simone,John and Beth who helped make the process a smooth one.
13. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to leave such wonderful feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to everyone mentioned!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Awesome Customer Service Throughout
We have been very very impressed with the level of customer service from which trusted trader throughout our application. It's taken a few weeks and helped us tighten up our services also. Simone and Alistair have been available every time we've needed some advice and guidance and we are very proud to be part of the Trusted Traders going forward :)
10. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such great feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Simone and Alistair!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
All ran very smoothly and I was kept…
All ran very smoothly and I was kept well informed by Simone every step of the way, great job
30. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. Thank you also for your kind feedback for Simone; we'll be sure to pass this on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
A happy trader
The process of becoming a which trusted trader was pretty rigorous, which can only be a good thing.
I was happy with the information provided to me at all stages of the application process.
Now I hope to reap the rewards of their endorsement.
28. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such great feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Many thanks
Although rigorous I was supported throughout the process. Well done everyone
21. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for leaving such a great comment! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
A lot easier than i thought.
A lot easier than i thought.
I was expecting the process to be very long winded and difficult, the entire process was fairly straightforward, the people i worked with were extremely helpful, friendly and could not have done more to help me.
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a positive review! It’s always great to hear from our newly endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We're delighted to hear you had a good experience!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Fantastic support from Molly – truly outstanding!
I had the pleasure of working with Molly while setting up my Which? Trusted Traders account, and I honestly couldn't have asked for better support. From start to finish, she was incredibly helpful, patient, and knowledgeable. She guided me through every step of the process, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Molly's professionalism and friendly attitude made a huge difference – she’s been absolutely amazing. Thank you, Molly!
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. That's some really positive feedback for Molly too, thank you; we'll be sure to pass this on!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great company to have work for you
The guys were very pleasant and easy to talk to.
They did a professional job and completed the electrification of 3 garage doors in about 5 hours which we thought was exceptional .They went through the workings of the remotes and demonstrated the operation fully
They cleaned up after they had finished
They stuck to the quoted price which we found most acceptable.
We would not hesitate to recommend James and his son Ryley ,they were a pleasure to deal with.
Thanks for a great job well done and I now don't have to struggle physically trying to open any of the doors..
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
all round excellent communication
16. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to leave such a positive comment!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great service
We joined as one of the first bike shops and found it an easy process with great advise
14. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for leaving such great feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Hi just got endorsed by Simone she was…
Hi just got endorsed by Simone she was very helpful , explained everything clearly at each stage.
Nothing was too much trouble and any questions she answered quickly and with full details. Excellent customer service.
15. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Which? Trusted Traders
Thank you for taking the time to write such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Simone too!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.