horrible experience charged us for…
horrible experience charged us for thing we never ordered

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
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Our work is backed by the TruGreen Guarantee

118 Route 17 North, 7458, Upper Saddle River, NJ, USA
Har svart på 72 % av de negative anmeldelsene sine
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horrible experience charged us for thing we never ordered
I spent several years and considerable $ with a local lawn company, my lawn was just getting to the level I wanted. This local company were purchased last year by TruGreen, so this has been my first (AND LAST) year with them. I should have seen the writing on the wall on the very first service call there were NO signs left on the lawn that weed killer had been applied. When I called to point this out I was told that the technician said he left signs. I was able find a single sign, in my BACKYARD.
The final straw was last week when they showed up to aerate and I had assumed to over-seed as well. The person doing the service was in such a hurry that my lawn was actually torn up by the machine from making sharp turns, and they did not even do the side of my home. I used the website to inform them of the service problem with no call back, a few days later, I used the same website to ask again for someone to contact me, a few days later I called and talked to customer service. I was offered for someone to stop by and make repairs, but too much time had past for me to entertain that offer. I also asked if over-seed was done on the same aeration visit and was told that I did not have that service as part of my plan, but that she was willing to offer me a discount since I had a service complaint.
I CANCELLED WITH THEM IMMEDIATELY.

Svar fra TruGreen - Bergen
I have been a satisfied customer of Green-A-Lawn for 15+ years, and paid in advance for the 2021 season. Then, in April, TruGreen showed up at my home after being told that they bought out the Green-A-Lawn company. They do not respond to emails or telephone calls OR they respond by saying someone will be out to your property in a few days and NO ONE shows up. Our lawn is the worst in 39 years: crabgrass, dandelions, bugs, browning out of the lawn, etc. And, no matter how many times I requested to speak to a supervisor or get someone to my home to take care of the situation, I was either ignored or told someone would come and perform a treatment, but no one did. After four+ weeks [the browning of the lawn from bugs (grubs, cinch bugs, etc.)] started out small (about a 3' patch) and called TruGreen right away. Someone came out a week later and sprayed, however, they never came back till much later (after many calls and emails with pictures) and the side lawn is dead - it is too late. Just had a service a few days ago for the bugs, however, the crabgrass is spreading and was told someone would come out to handle - no one showed. DO NOT RECOMMEND THIS COMPANY!

Svar fra TruGreen - Bergen
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