I have been a TRUGREEN customer for years and have them do extensive service. A week ago they did an aeration/seed of my lawn and did a TERRIBLE JOB. They skipped over significant parts of the lawn,... Vis mer
Selskapet har svart

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I have been a TRUGREEN customer for years and have them do extensive service. A week ago they did an aeration/seed of my lawn and did a TERRIBLE JOB. They skipped over significant parts of the lawn,... Vis mer
Selskapet har svart
My grass is ruined with no thanks to TruGreen. It is burnt to a crisp, the technician openly admitted on Thursday, 6/29 that he knows absolutely nothing about lawn care. Customer Service is horrible,... Vis mer
Selskapet har svart
I have used trugreen for at least 10 yrs. This summer following a treatment I had multiple burn marks all across my front lawn. I have the photos, I sent them along with my complaint. Customer... Vis mer
Selskapet har svart
ARE ZERO STARS AN OPTION? A NIGHTMARE!!!! ABSOLUTELY HORRIBLE. After caring for my yard myself for 30 years, I thought I would give them a try, and they have destroyed my lawn. Weeds have exploded!... Vis mer
Selskapet har svart
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrevet av virksomheten

Our work is backed by the TruGreen Guarantee

149 River Street, 1810, Andover, MA, USA
Har svart på 72 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been a TRUGREEN customer for years and have them do extensive service. A week ago they did an aeration/seed of my lawn and did a TERRIBLE JOB. They skipped over significant parts of the lawn, no seeds were dropped on 3/4 of the lawn. They promptly billed me for just short of a grand for this. I sent email about poor job twice and included pictures and got what appeared to be a canned response with an 800 number with guy named Jerome that just drops into their main call center when you call. Looking for better options. What happened to TRUGREEN Quality and customer service??? Will probably not allow them to aeration/seeding again if i stay with them. Not Good!

Svar fra TruGreen - Andover
My grass is ruined with no thanks to TruGreen. It is burnt to a crisp, the technician openly admitted on Thursday, 6/29 that he knows absolutely nothing about lawn care. Customer Service is horrible, you never can speak with a manager or have anyone at your house that is actually knowledgeable about lawns. Our lawn is ruined! I do not recommend anyone use TruGreen. I was asked this morning to send photos and a manager would call back today, that has never happened.

Svar fra TruGreen - Andover
I have used trugreen for at least 10 yrs.
This summer following a treatment I had multiple burn marks all across my front lawn. I have the photos, I sent them along with my complaint.
Customer Service responded but nothing was ever done.
I gave them another opportunity recently to address this issue. They asked for 24 hours and that was a week ago.
I will be using another service next year.

Svar fra TruGreen - Andover
It is embarrassing how incompetent the staff at Trugreen is, I called to report them not showing up and billing my service and they just laugh. Trugreen is the absolute bottom of barrel for worst employees and customer treatment. Do the world a favor and shut your garbage operation down.

Svar fra TruGreen - Andover
ARE ZERO STARS AN OPTION? A NIGHTMARE!!!! ABSOLUTELY HORRIBLE. After caring for my yard myself for 30 years, I thought I would give them a try, and they have destroyed my lawn. Weeds have exploded! Impossible to contact, phone numbers to nowhere, so much BS that I cannot believe that they are even in business. About to take legal action against them to recover money I've paid and will need to rebuild my lawn. DO NOT HIRE TRUGREEN UNLESS YOU ENJOY STICKING AN ICE PICK INTO YOUR HEAD

Svar fra TruGreen - Andover
You destroyed my lawn! We worked with you guys for a couple years now and you killed most of the grass in my yard and somehow managed to allow weeds to flourish.

Svar fra TruGreen - Andover
Tru Green has the worst customer service. You call their number tell them your grass is dying and it was perfect before they put their application down you want to speak to a Supervisor, James Spanos, to have someone who knows something about lawns come out to tell you what is happening. The first tech that came out had no idea. The other two techs that were there to perform a service said they thought it was grubs my response was that they had supposedly just put grub control down so if it was applied why the problem. I called 3 more times requesting that James Spanos call me still no call. Someone is supposed to be out next week to apply grub control again and seed the bare spots which was supposed to be done two weeks ago. Obviously they do not care about Customer Service. How does someone like James Spanos who is a Supervisor keep his job if he will not call a customer. Obviously they do not know the number one rule that Customer Service is key. So aggravated and disappointed with their service.

Svar fra TruGreen - Andover
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.