Tripzygo International Anmeldelser 37

Yet to get our full refund back.
Extremely disappointing experience with Tripzygo. We planned our family trip nearly 6 months in advance and completed payments on time expecting a smooth and professional process. Unfortunately, after the payment stage, communication and coordination from their side became a major issue.
We had to repeatedly follow up for important travel-related information and experienced multiple unanswered calls and delayed responses. Travelling with a 4-year-old child, the uncertainty and lack of clarity created unnecessary stress and anxiety for our family.
Customer service and accountability are critical in the travel industry because people are trusting companies with their time, money and family plans. Based on our experience, the level of responsiveness and support we received was far below expectations.
As of now, ₹80,390 is still pending from our side and we are continuing to pursue resolution.
Sharing my experience so other travellers can make informed decisions before booking.

I had a genuinely stressful experience with Tripzygo, and I wouldn’t recommend them. The initial interaction was smooth and responsive, but everything changed once the payment was done. After that, communication slowed down significantly, and I had to constantly follow up for even basic things like confirmations, vouchers, and invoice details. Instead of feeling supported, it felt like I was managing everything myself, which completely defeats the purpose of booking through an agency.

What made it worse was the lack of clarity and accountability. Simple requests turned into back-and-forth conversations, and there was no proactive communication at all. For the amount they charge, this level of service is just not acceptable. The whole process became unnecessarily stressful, and honestly, it felt like a mistake choosing them. You expect convenience and peace of mind from a travel agency — not frustration and constant chasing. I definitely wouldn’t go with them again.

They are cheats, absolute fraud, Do not travel with them. They will collect TCS and will neither give your receipt nor Pick Up call nor deposit it to Income tax department Absolute Cheaters

It was very well organised . Was very smooth wit all the pick ups and drops . Guides were very helpful . The trip went very well .. It was everythin we wanted ..

We went to Andaman and Nicobar Island through Tripzygo. The trip was wonderful and well planned. The hotels booked by Tripzygo was top-notch. Would love to travel again with Tripzygo.

Made my booking through Tripzygo for an international office trip, the experience was nice.

Well planned trip, responsible need to be more prompt to issues on field.

It was good trip . For me and my family , over all experience was good

They are fraud filled case against them

Great experience

It was a Great experience with Tripzygo. I Booked Kerala trip with them. It was very budget friendly and the cabs , driver was also good

FRAUD COMPANY

it is almost bankrupt and cheating customer to survive each day
Failed company OF IIM Ahmedabad alumni

Got reference from our friends book a trip to banaras very good experience with tripzygo,very good itinerary made by their domestic team.

Our Nainital trip was absolutely amazing, all thanks to Ms. Khushboo! From hotel selection to sightseeing, everything was perfectly planned and hassle-free. She understood our preferences so well and made sure every detail was taken care of. Highly professional, friendly, and always available for assistance. Couldn’t have asked for a better travel consultant. Truly made our vacation unforgettable!

Thier accounts team sucks. A simple task, such as raising the invoice after full payment, drags on for weeks. Their team, including the manager, simply keeps promising when pushed, but brings no resolution.

Seems there is no focus on earning the trust after the money is received. I would not trust them again

Extremely Disappointed with TripzyGo – A Trip Full of Broken Promises and Frustration

I recently returned from a family tour to Singapore and Malaysia organized by TripzyGo, and I feel compelled to share my experience in the hope that it helps others make a better-informed choice. Unfortunately, this trip turned out to be more stressful than enjoyable—something that could have been much better had I managed the bookings myself.

The problems started immediately after full payment was made:

Singapore – A Series of Letdowns

Constant Follow-ups for Visa: Post-payment, I had to relentlessly follow up for visa processing. To my surprise, they even demanded additional money for filling out Singapore’s immigration form, something that should’ve been included.

Airport Arrival Chaos: We were left stranded at the airport waiting for a driver, without any proactive communication.

Hotel Booking Disaster: Upon arrival at the hotel, there was no booking under our name. We were made to wait in the lobby for over an hour with repeated calls to TripzyGo before finally getting a room.

No Additional Bed: I had specifically paid for an additional bed for my son. Instead of providing it, the team argued and ignored the request.

No Vegetarian Food: I had informed the agent about our vegetarian dietary preference and requested hotel options accordingly. Despite reassurances, there was no vegetarian food available, making meals extremely difficult.

Sightseeing Mismanagement: The tickets provided were used once, but they later accused us of duplicate usage, causing another 2-hour delay at the entry point.

Driver Delays: Every day ended with long waits for private transfers, which we had paid for specifically to avoid such inconvenience. The delays were frustrating and poorly managed.

Zero Comfort-Focused Inputs: No guidance, tips, or concern was shown to make the trip smooth. Vegetarian food availability was completely ignored, and we had to fend for ourselves.

Excessive Waiting: At nearly every location, the driver arrived late. Respecting others' time is one thing; being made to wait constantly despite planning and payments is unacceptable.

Missed Attractions: Several sightseeing spots included in the itinerary were simply skipped, without notice or explanation.

Overall Singapore Experience: Completely ruined—not due to the destination, but purely due to TripzyGo’s mismanagement and lack of professionalism.

Malaysia – Slightly Better but Still Below Expectations

In Kuala Lumpur, the same issue repeated—no additional bed despite having paid for it. I ended up upgrading the room at my own expense just to ensure comfort.

Thankfully, the hotel experience improved after the upgrade, and drivers in Malaysia and Langkawi were cooperative, which provided a bit of relief.

Dealing with TripzyGo – Rude, Unprofessional, and Unaccountable

The attitude of the TripzyGo team was shockingly unprofessional. Any complaint was met with rudeness and resistance rather than concern or resolution.

Post-tour, I’ve been following up for an invoice—a basic requirement—for over a week. Despite multiple reminders, no response or action has been taken.

Not a single follow-up call to collect feedback or check on our experience, clearly because they already know the feedback will be negative.

The overall experience reflects a systemic issue—not just a few bad apples. It seems like a cultural flaw within the organization, where customer experience is the last priority.

Final Verdict: Avoid TripzyGo

If you value your time, money, and family experience, do not even consider TripzyGo. You're better off booking everything on your own. I truly believe we would’ve had a far more enjoyable and smoother trip if we had done so.

This isn’t just feedback—it’s a warning to fellow travelers: TripzyGo guarantees disappointment.

Anand Saoji

I booked our Leh Ladakh trip from 20th July to 27th July through TripzyGo. The sales representative agreed to book hotels based on our preferences and recommendations. However, once Mr. Vivek Bhadauria took over the booking process, several issues arose:

1. Initially, Vivek changed some hotel bookings, claiming they were full, and offered alternative options which we reluctantly accepted.

2. Despite providing our ID proofs three weeks prior for the inner line permit, we had to follow up multiple times with Vivek to receive the permit, which we finally obtained only on the morning of our journey to Nubra. Also he said that one of the member’s adhar card is masked and he need full number.. that means he never looked the ID cards we provided 3 weeks prior to our trip.

3. We had to repeatedly ask for the contact details of our drivers. For instance, the night before our Leh-Nubra trip, I had to chase Vivek for the driver's number, which was eventually provided late at night after many calls to different people and Vivek’s phone was switched off.

4. Each time we checked out of a hotel, they demanded payment despite our having paid TripzyGo in full a week before the trip. This caused considerable inconvenience as TripzyGo had not settled the payments with the hotels.

5. Despite paying for an oxygen cylinder for our trip to Nubra, we were asked for additional money when picking it up. Resolving this required further contact with Vivek.

6. When we decided to cancel our last day at Hanley and spend an extra day in Leh, Vivek initially mentioned a 50% refund and an additional payment for the Leh hotel. We asked him to tell us the amount difference, on that Vivek said that we have to pay 2-3 thousand extra for additional Leh hotel. For that I called him again to confirm if 2-3 thousand for whole group (3 rooms) or per person?? He confirmed me that it will be for whole group. However, closer to the date, VIVEK SIMLPY DENIED AND SAID HE NEVER SAID THAT and insisted on full payment for the Leh hotel, causing unnecessary stress and confusion.

7. Despite assurances from Vivek that everything was under control, we were left scrambling for accommodation just an hour away from Leh. We paid an additional ₹3500 for the extra night in Leh due to his mismanagement.

Overall, Vivek Bhadauria's handling of our trip was highly unprofessional and caused frustration among all group members. I strongly advise against booking through TripzyGo, especially with Vivek Bhadauria.
The only positive aspect of our trip was our excellent driver for the Leh-to-Leh leg, Mr. Namgyal, who was courteous and professional (assigned by the Leh Driver’s Union, not TripzyGo).