I really wanted to like Trifecta because the concept is great, but the food just didn’t deliver. The meals I tried were bland, under-seasoned, and some were noticeably dry. The turkey was espec... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
False Advertising / Gross Repetitive Meals: These meals were horrible. It's sweet potato galore, barely any meat, bland and so many additives they don't disclose. Advertised as healthy when they a... Vis mer
Selskapet har svart
It's one thing for Trifecta's food to be great. You'd expect that, right? It's another to provide outstanding client service. Trent helped me with my subscription and took the time to walk me throu... Vis mer
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I needed some assistance yesterday and have to say the customer service was excellent. I use and have used other meal services and customer service is not always very good. Dave was great! He walked m... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
As seen on Netflix, Trifecta is a meal delivery service that delivers pre-cooked, balanced meals to customers' doors in all 50 states. Our meals are designed to be healthy and convenient, and can support a variety of diets and goals, including weight loss and fitness. Trifecta meals are made with high-quality, sustainably sourced ingredients, including lean proteins, complex carbs, and vegetables. They also offer chef-curated meals that fit specific diets, such as keto, paleo, and clean meals.
Kontaktopplysninger
3,2
Middels
135 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely expensive tastes terrible
Difficult to cancel
Very expensive
I thought food was terrible tasting
Packages are very difficult to open
Need to defrost even refrigerated food
I really regret trying this program
13. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi Karen, I’m sorry to hear about the various concerns you had regarding your experience with us. I’d love the opportunity to connect and see if there’s anything we can do to help remedy the situation. Please keep an eye out for an email from us. We are committed to our customers' satisfaction, and I look forward to discussing matters further.
Food is not good
Food is not good. It felt like a scam with nasty food. The customer service was even worse.
24. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Brandon, I am sorry you have a less than satisfactory experience with the food and customer service. I would like the opportunity to find you some resolution. I sent you an email as well. Please reach out if there is anything else I can do for you.
Horrible experience
Horrible experience. I had used them in the past and the food was decent, just repetitive. I restarted with them and the food came in new flimsy packaging. It tasted horrible and started rotting in the fridge after the first few days. I reached out to customer service and they stated that their kitchen is waiting on a new vacuum sealer and that things should improve in about a month. They offered to refund my week and defer my subscription until the next month. I asked to have my upcoming week canceled as well, it autorenewed the day after I received the initial food order and didn't get to cancel it within such a narrow window of time. They refused to cancel the order. I received a full weeks worth of inedible food. I reached out to customer service asking them for a refund and they declined, they just canceled my subscription. Long story short, I paid over $200 for 14 meals and I never ate a single one. I tried several and they were awful. The others started to rot within a few days. My fridge still stinks from the meals and needs to be deep cleaned. Avoid at all costs!
20. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
We sincerely apologize for your negative experience and we appreciate your honest feedback. We went through a big transition of opening new facilities in late 2022 and we were awaiting the vacuum sealer machinery at the time. This has been resolved and then some. Customers are now able to pick the meals with any of our Meal Plan options.
The cancellation process has remained the same since the first time you gave us a chance. We are a weekly meal delivery subscription. Once you have selected your meal/items, your account will default to a weekly schedule. We provide a ‘skip weeks’ feature for weekly subscribers right on the account dashboard.
If a customer would like to have extra time before another order renews, just login and skip out the following week or two. The last day to skip/cancel an order is the Friday before the delivery. Once we're past our Friday cutoff it is not possible to cancel/update orders processed for the coming week. In dealing with perishable goods, we have strict cutoffs to allow us to properly forecast and successfully fulfill orders nationwide without delay.
We would like to connect and come to a positive resolution. I'm not able to locate your account. Can you please reach out to us at info@trifectanutrition.com with the subject: “Attn: Trustpilot Reviews Manager”. Hope to connect soon!
Food taste like indian food
Food taste like indian food. You can't cancel your subscription online can only put it on a 4 week hold before it kicks in again. If you do cancel they still ship you another box. Food is just awful. It is all mixed together and stinks up the office when you heat it up.
19. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Shay, thank you for your feedback. I apologize for any confusion. You can cancel at anytime by reaching. We have also introduced My Choice and you can choose your individual meals and pick the flavors that suit your palate. I would love the opportunity to speak to you by phone to learn more about your experience and provide any form of resolution if possible. I sent you an email as well. I look forward to your response!
the most disgusting food I’ve ever eaten
This food is absolutely disgusting and came leaking and brown twice in two different shipments. It looks like prison food at best dog food at worst. I tried to cancel several times and no one would respond to me. I was charged 200 dollars for food that went rancid in 3 days and stunk up my fridge for a month. DO NOT BUY THIS!
14. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi Kelly, I’m so sorry to hear the meals weren’t to your liking. We’ve transitioned kitchens and fulfillment teams since your experience, and have utilized our customers’ feedback to add brand-new meals and enhance existing recipes in order to increase variety and flavor. I also apologize for the issue with the broken seals; this has since been resolved with new machinery. Please be on the lookout for an email from us, as we'd like to connect with you directly to learn more about your experience and work towards a positive resolution. I look forward to your response.
Beware
Beware. Trifecta Nutrition not only has 36 BBB complaints they also have a public lawsuit against them.
They sham new clients into believing there's a money back guarantee when in fact they are charging them twice. This happened to me. The reason is because the 1st delivery arrives on Saturday, but in order to cancel the subscription, the client would have had to cancel their subscription the day prior to their first taste test. Their food isn't edible but don't take my word for it, read the lawsuit and check out the warning/reviews on BBB. I regret not looking into them prior to signing up.
29. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Jessica, I hope all is well. I apologize for any misunderstanding. We are a weekly subscription. The order renews the Saturday prior to the next delivery. A lot of customer use the skip weeks feature to skip the next week. We have the renewal date on your receipt and the account. I am sorry you didn't enjoy the food as well. I sent a follow-up email as well. Please let me know if there is any further resolution I can assist with.
No delivery, no notice…
Have no idea what the food is like because it was never delivered. We signed up on October 8th for 1st delivery schedule on 10/21. Our credit card was charged. Patiently waited, looking forward to having these healthy, apportioned, meals on hand. At 5:48pm on 10/21, got an email that our order was cancelled because they couldn’t fulfill it. We understand that there are supply issues, but they knew well in advance of the deliver date that they would not be able to fulfill the order, but they held onto our money and waited until the date it was supposed to be delivered to inform us. Totally unethical.
21. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi Mimi, thank you for sharing your experience. I’m so sorry we weren’t able to ship out your order or provide you more notice regarding the cancellation. We’ve transitioned kitchens and fulfillment teams since your experience, so I’d love to connect and see if there’s anything we can do for you. Please feel free to respond with a way to get in contact and I will be in touch.
AWFUL DELIVERY SERVICE
Awful delivery services! I’ve been using Trifecta off and on for several years and until this year, 2022, I would have given them a 4 to 5 star rating. This is the THIRD time this year I’m having to complain to customer service about my delivery. The box is put in my front yard, not on my front porch. The primary issue with this is that in the yard, the box is not easily visible. I may not see this perishable package for several hours or more. I have a 5 y/o drought tolerant landscape consisting of tall plants and shrubs. I’ve complained to customer service twice and both times I thought my concerns were heard. HOWEVER, I just pulled into my driveway from an overnight trip and see the orange box sitting in the front yard. The box has leaking stains on it and fluid dripping from it as I picked it up. I’m guessing it’s been sitting out in the sun for close to the 24 hours I’ve been away. My neighbor came by twice to feed my dog. He would have seen the box had it been on the front porch and brought it inside. It doesn’t matter how delicious the food is if my customer service and delivery service are stressful.
25. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Ashana, I am so sorry with your experience with our carrier. I understand how frustrating this situation is. We have since changed and updated carriers. If there is anything we can do as additional resolution please reach out. I sent you an email as well. I look forward to hearing from you.
Awful customer service
Awful customer service. Good luck getting ahold of anyone if you have a problem! I’m an airline pilot, and ordered some food while at training. The moves me to a different city, and I tried addressing the issue well outside of the STRICT, UNWAVERING 7 day cancellation policy, and inside the 7 days, continued to try to have the shipping address changed BEFORE it shipped. Still no response to emails, no call backs, and no answer on the customer service line. So the shipment went out to an address where I no longer was. This could have been remedied and I’d be a satisfied customer. The food is not bad, not great, but edible. Just know that they want your cash, and that’s the most important thing to this company. They don’t care if you get your food, as long as they get paid. Many other services out there with much better food, and stellar customer service. Stay away from this one.
23. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
We sincerely apologize for your negative experience and we appreciate your honest feedback.
We are a weekly meal delivery subscription. Once you have selected your meal/items, your account will default to a weekly schedule. We provide a ‘skip weeks’ feature for weekly subscribers right on the account dashboard. The last day to skip/cancel an order is the Friday before the delivery.
Once we're past our Friday cutoff it is not possible to cancel/update orders processed for the coming week. In dealing with perishable goods, we have strict cutoffs to allow us to properly forecast and successfully fulfill orders nationwide without delay. I'm sorry we could not be more flexible.
The food is subar
The food is subar. I tried to cancel 5 days before my shipment date and was told I couldn't and they refused to refund me. Had to go to my bank to get my money back - avoid!!
22. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi Sam, I am so sorry for your experience with us. I want to address a few things with you and ensure you are taken care of. Please reach out to us when you have a moment. Again my apologies. I hope to speak with you soon.
Looked good on the surface but meals never arrived
Looked good on the surface but both deliveries never arrived. Look for someone else.
3. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi there, I’m sorry to hear about your experience. I apologize for our delayed response, as we were recently made aware of Trustpilot, but we value your feedback and want to make sure you’re taken care of - I’d love the opportunity to discuss the matter further and provide any form of resolution if possible. Please feel free to respond with a way to get in contact and I will be in touch.
PLEASE RUN AWAY FROM THIS HORRIBLE MEAL COMPANY
I purchaSed 12 meals and I could even finish 1 meal, because their food was horrible, bad taste! Turn bad & rancid when It arrived.
Definitely the worst experience ever.
And don’t forget there’s no cancel/ unsubscribe option on their website, no live chat and I found out I had to call them on the phone to canceled it
31. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Tatan, I sincerely apologize for your negative experience and we appreciate your honest feedback.
We strive to improve our recipes and offer a variety of flavors to cater to different taste preferences. We understand that taste is subjective, and we regret that our meals were not to your liking.
If the meals were spoiled please do not hesitate to reach out.We take food safety very serious.
We have made a lot of improvements and changes since you review. If there is any further resolution I can offer, I would love to connect.
Omg so bad meals came opened and…
Omg so bad meals came opened and unediable. Don’t fall for it. Gross
21. november 2020
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hello Ashlynn, thank you for reaching out. I am so sorry to hear about your delivery. I could not locate your profile but if there is anything we can do to amend the situation please reach out.
Great option to meal prepping
Started supplementing my own home cooked meals with Trifecta, to keep me on track and avoiding fast food cheat meals. Tasty healthy meals, and conveniently delivered to my house every few days, so they're always fresh. Great option if you're trying to be healthy and don't want to meal prep all the time.
15. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Trifectanutrition
Hi Curtis - Amazing review!
We appreciate your support and am thrilled to see our meals have been a great help to your daily routine! Please let us know fi there's anything more we can do!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.