transcriptionstaff.com Anmeldelser 

171
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have worked for them for over a year now and I've enjoyed the experience. The 24/7 live chat support is very good and helpful. The 40% bonus is a great motivation to work full-time. Payment has... Vis mer

Vurdert til 1 av 5 stjerner

I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

It was good, I'm one of the the staff but I haven't received my payment from my last project but all in all are good.

Informasjon om virksomheten

Skrevet av virksomheten

Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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3,3

Alle anmeldelser

(171)

12 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No experience


I recently came across TranscripStaff.com while looking for transcription job opportunities. Although I haven’t started working with them yet, the website looks professional and easy to navigate. I like how clearly they explain the application process and the services they offer. Their focus on both accuracy and confidentiality seems promising.

I'm looking forward to gaining some experience and seeing how the actual work and support system are. So far, the platform gives off a trustworthy impression.

Will update my review once I get hands-on experience!

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not returning applications

Not returning applications

22. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

We only hire, on average, 1% of applicants. We do not reply to declined applications, and this is clearly stated on the application page.

Vurdert til 5 av 5 stjerner

beginner-friendly

frankly, not a high-paying job, but is good as a starting point, along with gaining work experience. ' earning through own's hard work, time, and effort, with zero capital.

25. april 2025
Vurdert til 2 av 5 stjerner

Unresolved Payment Issue.

Started working this April, my payments for April 6th to 11th isn’t reflecting though I have complied with credits and all, I was supposed to receive them yesterday (April 22nd) or April 21st. I emailed the HR/Support desk yesterday, they responded that my email template was wrong, So I wrote another one today, alongside with some photos that can be used as proof, with my login id as well… And now they won’t respond?

6. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

We respond to all payment inquiries. Accounting handles them once a week in batches, just before payments are made.

Vurdert til 4 av 5 stjerner

Well

Well, I'm so grateful for being a Transcription Staff member. I'm happy to work with you and this is my main job at the moment and I'm not looking for other opportunities.

With that said, there are a few things that I would like to give feedback.

1. When doing QA, we come across some transcripts that are not complete or fully AI generated. For this reason, we have to generate the complete transcript ourselves. We are not compensated for doing this.

2. There are instances where a transcript is halfway done by a transcriber. The QA is then forced to work on all the undone minutes and yet the compensation is only for review.

3. On the work history dashboard, since we are paid every week, can we have a weekly summary (Monday to Sunday). At the moment you can only filter for monthly. So you have to manually calculate your earnings.

4. For work rejected by the client, can we have more details in terms of client feedback. I've only had one reject from the client so far and there was no feedback or communication given. In fact, I wouldn't have even realized that it was rejected. I contacted helpdesk and didn't get much feedback either. The feedback is important because it is a lesson not a loss.

18. april 2025
Vurdert til 3 av 5 stjerner

About the AI Quality Feature - Quite Frustrating

I appreciate the consistency of the job availability. However, I do have a slight problem with the AI quality feature, you can spend hours working on a rather difficult audio or video, only for the AI to automatically send your work back for a revision. This can happen even when you've followed the client's instructions or guidelines provided in the transcriber guides (speaker labeling, punctuation, captioning guides). Thereafter, you then have to achieve a certain number of credits per week for the 80% payment to be made. This can be frustrating, especially when you've spent a considerable amount of time working on a task.
Just a suggestion, it would be nice if the file requiring a revision is sent back to the transcriber directly, and the problematic areas to be properly highlighted. Thanks.

2. april 2025
Vurdert til 4 av 5 stjerner

Recommend, if you don't mind working hard

The work is a lot for sometimes little pay but there's always something to work on which I love. The support portals are also very good, being able to get live chat support 24 hours a day is so awesome. I've only worked on the platform for a week and already made some money which is a good conversion to my currency. I recommend if you don't mind working hard.

21. februar 2025
Vurdert til 1 av 5 stjerner

The worst employee employer experience…

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they please. Also they have the worst feedback for tasks done on their platform. What is AI have rejected. Show exactly at which point the work was poorly done show the corrections done otherwise I am convinced this is a scamming company.

1. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

"this people?" I see why you were terminated.

Vurdert til 4 av 5 stjerner

Feedback

It's too early to give an outstanding rating, so I'll give this 4 stars. I still haven't received any payment, but so far, the feedback system is great. It ensures accurate transcriptions for those who checks them. I would like to suggest that if there are mishears and other negative feedback, the staff should have a chance to see them, so that they would have some sort of reference in their future projects. Thank you, Transcriptionstaff.com for the experience!

7. februar 2025
Vurdert til 1 av 5 stjerner

I don't care about your company…

I don't care about your company anymore. Show me the evidence where I submitted AI Transcribed work because I have never even submitted any AI Transcribed work. If you don't pay me I am going to take legal actions on you. Pay me the remaining amount or else let's meet in Court. I cannot work for almost a month and you fail to pay me. That is unacceptable!!!

29. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

While most of your work was identified as human-generated, much of it was of poor quality, containing many mishears and missing phrases. Additionally, work 150639 was flagged by our fraud detection system as AI-generated. Upon further human review, we confirmed that it exhibits traits commonly associated with AI-generated content.

The following sentence raised particular concerns:
"Edgar Herb set... and have curly hair, dark hair, and one has, like, just, like, a buzz, like, not a buzz cut, but, like, an Edgar Herb set."

This phrasing is highly improbable for a human to produce, as "Edgar Herb set" is not a recognized term or expression. Furthermore, the transcript displayed other AI-related indicators, such as speaker labels sequentially ranging from Speaker 0 to Speaker 5. Based on these findings, we have determined that the content was generated by AI.

Due to the fraudulent nature of this work, your account has been terminated for fraud.

Vurdert til 1 av 5 stjerner

they will not pay your works

I've been terminated, but i accept that, however they did not give me compensation for my previous work. I hope they give me what's mine

22. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

Payment sent more than 4 days ago.

Transaction actions

72X33617R81317635
26/10/2024, 4:09 am
Payment to Chinara Lei Ng Completed
$9.12 USD
$0.00 USD
$9.12 USD

28/10/2024, 10:13 am
Payment to Chinara Lei Ng Completed
$6.30 USD
$0.00 USD
$6.30 USD

Vurdert til 1 av 5 stjerner

They expect you to give them quality…

They expect you to give them quality work but they don't give quality pay and quality treatment.

24. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til transcriptionstaff.com

Svar fra transcriptionstaff.com

1. We hold everyone to the same quality standards as demonstrated in the test prior to hiring.
2. Payment for each job is clearly stated next to the job description, with very generous compensation for more challenging tasks. Pay rates are determined by the market, not by us.
3. We provide 24/7 live chat support, and tickets are typically resolved within a few hours.

We are committed to supporting freelancers and fostering a fair, transparent, and professional work environment.

Vurdert til 4 av 5 stjerner

Commision basis.

Commission basis. They will pay you based on your performance. However, what I loved about the company, is the admins are very considerate and easy to approach. And they always give you a chance to improve.

11. oktober 2024
Vurdert til 5 av 5 stjerner

The Bonus is Great

I started with Transcriptionstaff around March of this year. It has been my best. They say on their website that if you reach 30+ credits you get 30% bonus. This is so true. Last week was my first time to reach that and I swear the bonus is huge. This is a real motivator and I believe I'll achieve even higher. Transcriptionstaff all the way!

3. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

you rate only works that you think are not done well

So, at first we were working together very well, I don't know why you rate only works that are not done well, and when someone does a good job the rating does not change, my last ratings were better than the earlier ones you gave me 5 star rating then you ended up terminating my account, until now, I still receive the notifications of the available jobs but can not access them because I was terminated, my Ip was IF10076

14. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra transcriptionstaff.com

Please understand that the system does not terminate accounts based on a single rating. The AI evaluates performance holistically, factoring in both rated and non-rated files to determine an overall score. For new freelancers, the evaluation process is understandably more stringent, as we're looking for consistent performance that matches the quality demonstrated during the initial test.

Vurdert til 2 av 5 stjerner

Immediate Termination Despite Employee Dedication is Unfair

The policy of immediately terminating accounts without any warning or chance to improve is not only unreasonable but also unfair to the hardworking freelancers who contribute to your platform.

I took a brief break due to illness and, during that time, was unaware of the rating. If there had been a warning system in place, I could have addressed this issue and proven my ability to consistently deliver high-quality work. Instead, my account was terminated without any notice, opportunity for correction, or even the chance to receive my pay after 300 minutes of audio time I've submitted.

It’s worth mentioning that I am not the only one who feels this way. Many freelancers are expressing their frustrations online about your lack of a fair warning system before termination. If you are seeing an increase in negative reviews, this is likely a major reason. Ignoring these concerns will only continue to hurt your company’s reputation. Deservedly so.

9. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til transcriptionstaff.com

Svar fra transcriptionstaff.com

Freelancers terminated due to low ratings are paid in full for completed jobs. Only accounts terminated for fraud or file hoarding will have payments forfeited.

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