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Trail Outdoor Leisure Anmeldelser 6 014

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is hands down the best tent we have ever owned and we've had a few. We've just reverted back to camping after selling our campervan and were hesitant but this beauty reassured us that we'd made... Vis mer

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Vurdert til 5 av 5 stjerner

Recently bought Trail Luxton 6 for weekend family trips. The tent is really spacious and well made. Unfortunately, we found a small rip in the inner tent. It was not hindering the function, but it w... Vis mer

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Vurdert til 5 av 5 stjerner

Good prices air bed is good value happy with purchase blows up quick definitely buy again posted out quick highly recommend Trail outdoor leisure

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Vurdert til 1 av 5 stjerner

We didn't get the chairs and had no explanation why, then we had to wait 10 days to get our money back. Very poor service you also blamed the delivery company for the problem when you hadn't even sent... Vis mer

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Informasjon om virksomheten

  1. Friluftsutstyrsbutikk

Skrevet av virksomheten

From design to manufacture, from warehouse to your door - our products go on an epic journey, and we follow them every step of the way. Not only does this ensure they're of the highest standard, but it ensures the service we provide is of the highest standard too. Whether you're camping with family of paddleboarding with friends, we know the ingredients you need to have an adveture to remember. We also know that the less you have to carry, the better. That's why our products are designed to easily pack away, transport and set up.

Why Choose Trail?

Skrevet av virksomheten

Quality Product
From design to manufacture, we prioritize offering high-quality products that enhance your outdoor experience. Every item is carefully curated to delivery durability, performance and comfort.
Affordability
Outdoor experiences shouldn't have to cost. That's why we're committed to producing products to a quality standard and bringing them to you at a price you can afford.
Industry Knowledge
Our team includes industry experts with bags of experience who knows what's needed in a product, as well as fresh-faced enthusiasts on top of the latest trends.

Free UK Delivery

No Minimum Purchase

Purchases completed before 2pm will be dispatched the same day.

Kontaktopplysninger

Promotion box for Trail Outdoor Leisure

Up to 60% Off

Every month we release new deals offering up to 60% Off.

4,5

Enestående

TrustScore 4.5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great job

Great job, fast delivery and easy to use website

29. mars 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the fast delivery and easy-to-use website. We appreciate your support.

Vurdert til 5 av 5 stjerner

Great service and reasonable prices…

Great service and reasonable prices from a trustworthy seller. Thankyou.

13. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the service and prices. We really appreciate your support.

Vurdert til 5 av 5 stjerner

Great deal on he chairs we needed to…

Great deal on he chairs we needed to attend the dog shows. They arrived in good time. Cant wait to trial them. Delivery was fast and the quality of the product was high. Good material.

12. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the chairs and that they arrived in good time. We hope they work well for the dog shows, and we really appreciate your support.

Vurdert til 5 av 5 stjerner

Prompt delivery at a good price

Prompt delivery at a good price, for a really good product.

13. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the product, price, and prompt delivery. We appreciate your support.

Vurdert til 1 av 5 stjerner

Missing delivery!

My tent was delivered to completely the wrong address. I then had to go scouting around houses looking for a door that matched the photo I was sent my customer service.
Found, it, carried heavy box home, injured my arms and no compensation offered despite the price lowering since on the website. On this occasion honestly was not the best policy, I should’ve just taken the refund offered rather than finding the tent myself. Limited gratitude from the company or any goodwill offered on their part despite me going above & beyond.

6. april 2026
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Svar fra Trail Outdoor Leisure

Good morning Sally

We appreciate your feedback and are sorry your tent was misdelivered. We regret the inconvenience and physical strain you experienced locating it. We'll review our delivery process to prevent this issue from recurring. Thank you for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Great service from start to finish

Great service from start to finish with a good range of items and prices to match. We needed a complete set up to get back into camping and found everything we needed in one place.

13. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the service, range, and value, and that you found everything you needed for your camping setup. We really appreciate your support

Vurdert til 5 av 5 stjerner

Excellent

Really happy with these chairs. Good quality, strong and comfortable and a good competitive price. Very generous size with a drinks holder and a large side pocket. The storage bags are big enough and made from a really strong fabric. Fast delivery too! All round excellent. 5*

12. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your lovely feedback! We’re delighted you’re happy with the quality, comfort, and features of the chairs, and that delivery was fast too. We really appreciate your support and 5* review.

Vurdert til 1 av 5 stjerner

We didn't receive our tent even though…

We didn't receive our tent even though we paid extra for next day delivery and the compnay is only about 10 miles away from our house. Called to cancel and got a refund through PayPal.

13. april 2026
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Svar fra Trail Outdoor Leisure

Good morning Freya

We regret that your tent didn't arrive as expected, especially with the next-day delivery. We appreciate you informing us about this situation. We'll investigate what occurred.

Vurdert til 4 av 5 stjerner

Great product

Great product, good customer service - let down by courier company failing to meet its next day delivery promise.

13. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the product and our customer service, and we’re sorry the courier didn’t meet the expected delivery timeframe. We appreciate your support.

Vurdert til 5 av 5 stjerner

Very pleased with the quick order and items delivered.

Very pleased with the quick order and delivery. The 2 items bought - beach trolley and beach deck chair are just what we need for our trip to Cornwall in June. Thank you for your quick response.

22. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad your order arrived quickly and that the beach trolley and deck chair are just what you need for your trip. We appreciate your support.

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery, good prices. Excellent communication

5. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the delivery, prices, and communication. We appreciate your support.

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Easy to use website. Products are good quality.

20. mars 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the website, delivery, and product quality. We appreciate your support.

Vurdert til 5 av 5 stjerner

Excellent

Excellent.

4. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the product. We appreciate your support.

Vurdert til 5 av 5 stjerner

It's a great product and well made…

It's a great product and well made strong but light to carry it around and very comfortable would definitely recommend to anyone looking for chairs

6. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the quality, comfort, and portability of the chairs. We really appreciate your recommendation and support.

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery, great product. Airbed stayed inflated for several days before needing a little top up.

10. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the product and quick delivery. We appreciate your support.

Vurdert til 5 av 5 stjerner

Recently bought Trail Luxton 6 for…

Recently bought Trail Luxton 6 for weekend family trips. The tent is really spacious and well made. Unfortunately, we found a small rip in the inner tent. It was not hindering the function, but it was going to get worse over time if unaddressed.

I was very impressed with how the support team reacted. Very polite, no pointless negotiation or customer blaming, no fuss, just focus on resolving the issue as soon as possible. Replacement item was sent within 24 hours. Excellent service.

13. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re delighted you’re happy with the tent and really appreciate your kind words about our support team. We’re glad the issue was resolved quickly for you. We appreciate your support.

Vurdert til 4 av 5 stjerner

Unseen bits!!!!

I did enjoy using the company, electing to buy 2 folding garden chairs, one black and one blue!
The offer for the chairs was £59 each.
Sadly when I came to the payment section, I discovered that the blue chair was a lot more expensive.
Shame on you TRAIL.

9. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback. We’re glad you enjoyed using the company and are sorry for any confusion regarding the pricing. We appreciate you taking the time to share this and will ensure it is passed on

Vurdert til 5 av 5 stjerner

Dealt with these guys through an offer…

Dealt with these guys through an offer gained from booking Airport parking! Transaction was smooth and item of decent quality.

1. april 2026
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Svar fra Trail Outdoor Leisure

Thank you for your feedback! We’re glad you’re happy with the smooth transaction and the quality of your item. We appreciate your support.

Vurdert til 2 av 5 stjerner

Awaiting proof that the return policy is legit

Ordered 2 self inflating mattresses and a double sleeping bag which arrived within the stated time. However when opening one of the mattresses we discovered it was not self inflating. Informed Trail who asked for a video of proof or a photo - neither of which would show the problem, which I explained. I then decided as they have a 30 day money back returns policy, just to return them. I was sent a link for a return label which did not work. I contacted the company and they stayed they were having problems with their website and would contact me in due course. It all rather feels like stalling tactics, I have 2 weeks left now to return the items in order to get a refund. Which I do not have confidence that I will receive.

23. april 2026
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Svar fra Trail Outdoor Leisure

Good morning Elizabeth

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Dette er Trustpilot

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