I think Trade Secrets is probably the only company that sells authentic products with best price and package them properly. I've ordered from them a few times and the products are always clean (not... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
***Mise-a-jour: Trade Secrets a réglé ce fâcheux incident de façon professionnelle, en communiquant rapidement avec moi*** (J' ai reçu ma commande de shampoings 9 jours plus tard et plusieurs pots n'... Vis mer
Selskapet har svart
Last week I was laying in bed scrolling TikTok when I came across a reel about the new Trade Secrets Outlet opening. The next morning, I made it my mission to check it out since I buy a lot of m... Vis mer
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Delivery was slow almost a week. surprised because it said on weekend but didn’t come until Monday.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Shop hundreds of top salon brands trusted by professionals. From hair care, nails, and skincare to cosmetics, false lashes, and human hair extensions — we carry only the best. At Trade Secrets, you'll find iconic names like OPI, Milk_Shake, BaBylissPRO, Moroccanoil, Redken, AG Hair, and many more. Every product we offer is backed by quality and guaranteed warranties. Trade Secrets is your one-stop beauty destination for salon-grade excellence.
Kontaktopplysninger
Canada
- tradesecrets.ca
Great deals on selected products.
4,2
Bra
226 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful customer service!
16. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
The product was received in a timely…
The product was received in a timely fashion & exactly what I ordered. It was packaged properly as not subject to breaking.
4. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Great product and quick delivery!
2. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
They have great products shipping is on…
They have great products shipping is on time
10. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Free shipping and a little gifty with…
Free shipping and a little gifty with my order - always speedy turnaround and quality products.
11. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Was not the product,That you show me on your’s site
Was not the product, that I bought,very desapointed.
9. september 2025
Svar fra Trade Secrets
We are really sorry for the inconvenience. We have emailed you with the further details, please let us know if there's anything else you're looking for. Please accept our apologies and give us a chance to improve our services.
Fast delivery thank you
8. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Great communication
Easy timely communication when I needed to cancel my order, and they made me feel appreciated as a customer.
7. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Very disappointed with my experience at…
Very disappointed with my experience at the Yonge/Eglinton centre location. Bought a hairdryer for my daughter which she found too big. When I tried to return it, unused, original package with the receipt a week later, I was told they never refund anything and only an exchange would be given. No where in the store or on the receipt is that stated. Don’t buy anything from there unless you’re absolutely positive it’s the right item for you.
12. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Trade Secrets
We are really sorry for the inconvenience. We have emailed you with the further details, please let us know if there's anything else you're looking for. Please accept our apologies and give us a chance to improve our services.
Excellent customer service good prices…
Excellent customer service good prices and fast shipping
3. september 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Quality products
Quality products, fast shipping, reliable, will make future purchases, thank you!
29. august 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Sometimes it takes too long for the…
Sometimes it takes too long for the purchase to be shipped, wish it happened by the next day the latest
30. august 2025
Svar fra Trade Secrets
We apologise for the inconvenience. We will take care of this in future. Due to our office being closed on long weekend, we weren't able to process the order. Please accept our apologies and give us a chance to improve, additionally we would like to offer you 15% off on your next purchase.
Great delivery.
30. august 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
Very disappointed on my last order
Very disappointed on my last order. I have called the customer service phone number twice ….cant get through and not returning calls after leaving two messages. May have to stop ordering from you on line.
30. august 2025
Svar fra Trade Secrets
We sincerely apologise for the inconvenience caused. We have sent you an email with further details and are actively working to resolve the issue as quickly as possible. Rest assured, we’re here for you and committed to ensuring everything is resolved to your satisfaction.
Bon service . C’est facile de commander
C’est facile de commander. Belle promotion sur les produits .Livraison gratuite .
Excellent service de livraison avec suivi du colis.
Merci
30. august 2025
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
The tax free event was misleading
The tax free event was misleading - I thought my Opi nail polish was on sale - so I bought 4- only to find out that the tax was added at the end. I would have waited for a future Opi promotion. Not impressed!
30. august 2025
Svar fra Trade Secrets
We’re sorry to hear that the “Tax-Free” event caused confusion. The promotion name was meant to highlight a store wide discount that equated to a tax-free savings, rather than the removal of actual tax at checkout. We understand how this may have been misleading, and we’ll absolutely take your comments into consideration to make future promotions clearer. Please accept our apologies and give us a chance to improve, additionally we would like to offer you 15% off on your next purchase.
Svar fra Trade Secrets
We appreciate your feedback. As a gesture of gratitude, we would like to send a free gift to you which will be delivered to the same address as your online order. Additionally we would like to offer you a discount of 15% on your next purchase.
I bought a hair dryer for my mother as…
I bought a hair dryer for my mother as a gift. I think she is going to really like it but will see her in a couple of weeks. The delivery was where there were issues. It took four attempts to get my package and even though after the first attempt when I thought I had made arrangements for them to leave the package at my door that did not happen. On the third attempt they said no one was home. I was at home sitting where I could see my front door. They never came. I called in and I was told they would come back and deliver it that day. They never came back. Finally on the next day and the fourth attempt I got the package. I wasted two days waiting on this package. Based on the delivery issues I will not be ordering again.
25. august 2025
Svar fra Trade Secrets
We are really sorry for the inconvenience. Please accept our apologies and give us a chance to improve, additionally we would like to offer you 15% off on your next purchase.
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