Tractor Supply Anmeldelser 

Cannot login most of the time, the website will sometimes let you log in, then if you click on something like the Neighborhood logo, it abruptly logs me out then asks me to log back in? Cannot find account link to change any of my account info, etc. Tractor Supply website SUCKS!!!

Customer NO SERVICE. Stores will not send product between stores and when you order/pickup a damaged item - they don't care and if you don't want broken, we won't order you new - you have to try another store. They send me emails/texts that have outdated/incorrect information. think I'll post a PSA on social media too....

I ordered on the online app. The driver left a 45 pound bag of dog food in the street, rather than bringing it to my home. I live in a rural area and the house is quite far from the nearest street. Then the driver lied about it...insisting he had left the item "at my back door." I wrote the driver immediately at the number provided by Tractor Supply. No response. Because I can't see the street from my house, and the driver failed to provide a photograph (as required by Tractor Supply), and the driver then lied about where he had dumped the item, I had no idea where my item was. After waiting half an hour on hold for customer service, I was finally told the truth: my item (without a box) had been dumped at the street. The Customer Service rep was not able to provide any further assistance and seemed to delight in my predicament. This was a zero star transaction. A failure from start to finish.

The customer service in the Weslaco store is probably the worst there is anywhere. The employees have no idea who the customer is. I have shopped here for many years but the caliber of employee they hire has deteriorated. I will shop elsewhere where the employees are mature and trained properly.

I have shipped Tractor Supply for several years and found their in person experience great. But I made the mistake of trying to get a subscription with delivery. It was a disaster! I got notices that it would be delivered and that I needed to pick it up. I finally did pick up my order in person and found they still charged me $10 for delivery to the store!!! Even the staff was confused. Because it was screwed up multiple times, I cancelled all my subscriptions and they continue to try to bill me and I can't get them to stop. I'm done with Tractor Supply

Bought insecticide that seemed expensive. Got home and checked online to find out item was twenty dollars cheaper everywhere else. Bad business to gouge!

The WORST online order store! I attempted to cancel my order and instead they charged me! Rest assured I will be reaching out to BBB to resolve this.

Had a subscription with this company. They charged me for an order, then delayed it, then a week later, canceled it. Charged me full price for it, so I called with no answer ever. Emailed, with no answer ever. Just took my money, gave me nothing, robbed me, and walked away. -100 review. Worst customer service I’ve ever seen ever. DO NOT SHOP HERE!!!!!!

I have emailed TSC twice regarding the inability of their website to properly load. I always end of with an error that the website failed to load and to either wait or exit. They have not replied of many attempt to correct their website. TSC is not worth the time to shop since you can not verify if they have what you need , if you know they might.

Have been going to tractor supply almost 2 years. Keep asking about my rewards. Have spent several hundred dollars and no rewards. No one in store can tell you anything, ask for help finding something and they just say try idle # _ or #_. Called and complained about rewards and just say you have been deactivated but don’t know why will have to check and call back. No call back. If I could rate 0 I would. No offer for a store credit or discount or anything

On 20 April of this year, a Tractor Supply Company employee at the Silver City, New Mexico, store (#1651) joked while filling my three 30-pound LP cylinders that he didn’t know what he was doing and hoped he didn’t “blow us both up.” The following day I emailed the store manager to advise him that two of those tanks had been critically overfilled and, I discovered when driving home an hour away, were actively self-venting. The manager, Kevin Carson, and I eventually spoke on the phone. When I told him that I preferred not to bring attention to this problem outside the store, he offered to “make things right” when I next came to town. I agreed that would be appropriate and, in a later email, I sent him a video made while bleeding the tanks to a safe level.

I emailed Mr. Carson prior to each of my subsequent trips to town but they always coincided with his days off. When I brought cylinders in again for a refill, presumably with an available credit for wasted propane and time, the only person available to fill them had "gone to the bank.” I waited as long as I could, but only wasted more time. Ultimately, to bring this matter to close after three months, on 25 July I emailed Mr. Carson with instructions to provide me with a gift certificate. Perhaps due to ignorance of the brevity and potential consequences of this mishap, six weeks later he has still not replied to that email. Apparently his offer to "make things right" was insincere.

Okay. I'll make this right myself.

Their website is garbage. I ordered a scaffold ... it never went thru , but left a pending debit on my bank account a few days. If you buy something ... just go to the store. The site jumps alot also.

Made an order and which had a specific date for delivery to a local store. Went to pick up a day after delivery date, local store had no idea where the order was or when it might be there. First they could not find the order under my name or with the SKU number. I had to go get the actual order number for them to look up....They still could not find out when it would arrive - and I have a job waiting on the product. I cancelled the order and then tried to call customer service to get a refund to my credit card. Horrible trying to get to a human being to explain - far too many prompts...Tried to send an email on their link - does not allow it under Contact choices...TERRRIBLE Customer service level - I will never order from them again....Going to Home Depot where I can rely on service.

i had an order for dog treats supposed to be delivered every 2 weeks.i got billed every 2 weeks but didnt recieve the treats at least 8 times over a years time.there web sight wouldnt acknowlege my account no matter what i tried. i called cust service several times and no answer for 20- 40 minutes and finally gave up so i pressed one for call back which never happened.finally got ahold of some one in cust service and they couldnt find anything even though i read them ther own email reciept with all the po and phone numbers they would have needed to verify the transaction.this company is terrible i will never do bussiness with them again and neither should you.they ripped me off for over 150.00 and would not make it right.

Disappointing. As TS acquired their pet vet biz, I called re my dog & they said they could help. After 2 hour wait, they refused her. S’visor Sabrina yelled at me, covered her name tag& as I left, continued with rude comments, questioning if I could read. Store Mgr Dan no help. Tried to call but phone lines dysfunctional. Done with TS!

Purchased three goslings and asked for a copy of the health certificate or even just the hatchery of origin as they were going out of NH. Was told by a Somersworth employee they did not have that information and had no way of knowing where the birds came from. Additionally, I was told I did not need that paperwork. This is illegal. All bird shipments must have this information. Breed of bird wasn't even listed on the receipt. Called the department of Agriculture and ended up having to have my entire flock tested and it cost me $165.00. Department of Agriculture stated they will follow up with the store to ensure they are following state laws and can produce the paperwork, but they had no record of that store even receiving birds during that month. This purchase was on par with buying animals out of a cardboard box in a parking lot. Buyer beware.

First and last shipping experience.
Worst return process I've ever encountered.
Ordered a dog crate. Could not canceled it online even the same day, canceled it a day later, when I would be shipped late. Spent an hour waiting on the phone for customer service. Who said I could ship it back for free.
I bought one from Amazon because I needed something quick for foster kittens and that arrived the next day. Called tractor supply customer service, another hour waiting , Was told that they offer free shipping to return theirs. Was told wrong. Drove an hour to a tractor supply store to return item and they couldn't find it in the system. The sales person who waited on me was amazing. It was sad he has to spend that waited in me spent two hours on the phone trying to get hold of their customer service to return the item. Sadder that he couldn't because their software had a glitch that showed I had not received the item yet and had to wait to return it. . I left the item there and got a refund 4 days later. the longest hold times over ever encountered for anything. Ever. At all. My very first and definitely last time buying anything from tractor supply.

Do not shop at the Painted Post NY location. They can get you FALSELY ARRESTED. And corporate will not help!!!

I am leaving this review because of a serious experience I had with this location involving a retail return and the subsequent handling of the matter.
I completed a return through the store's normal return process. The item and original receipt were reviewed, and the part/SKU information was matched before the refund was issued. I later obtained recorded communications from the store indicating that there was no problem with my return and that it had been verified.
Despite this, I was subsequently arrested in connection with the transaction. The criminal matter was ultimately dismissed and sealed.
I have documentation, recorded communications, and other evidence concerning what occurred. During the later claim process, I was also told by a representative that my arrest was a mistake. I provided documentation supporting that statement, and it was not disputed by the claims representative.
I have attempted to obtain written documentation explaining the circumstances because I am required to disclose the arrest in future employment and federal background investigations. I was also offered an $8,000 resolution involving confidentiality provisions, which I could not accept because I cannot agree to restrictions that interfere with required employment disclosures.
I am posting this review so other customers can be aware of my experience. I am not asking anyone to take my word for it; I have documentation supporting the events described and can provide it if necessary.
I would encourage Tractor Supply to review what occurred at this location and provide a written explanation of how this situation was handled.

The tractor supply in titusville pa is horrible. They employees that fill the propane are dangerous. Highly doubt any of them are certified to fill propane. Overfilled my tank. Got home and hooked it up. The temperature rose with caused the pressure relief valve to open up leaking propane for more than an hour. Could have burnt my house down. The manager is a crook and not customer friendly

I mare 2 purchases online fir store pickup. The first I was looking to buy a 20" bar for a chainsaw i just purchases here, I added the wrong one to my cart and ordered. After j got the email that it was ready I seen it was a 24 inch bar, which is what came.in the saw I just bought so I called the store and cancelled. I rhem ordered the 20 inch bar thst was suppose to be in 3 days later. 7 days later and 3 days after I bpighy the one i needed at a different tractor supply I got an email it qas ready for pick up. Again. Already got the one I need now so I called the store to cancel the order. The 24" bar charge was $72.49, the 20 was $64.99. Its going on 2 weeks now and I have yet to receive either refund.all total i bought a $650 chainsaw a 325 weedeaterthe 20" bar and 2 chainsaw were another 140. I spent slot of mo ey at tractor supply snd to not get these 2 refunds, unless something changes it's the last dime ill spend here. Its rediculous