Touch Financial Anmeldelser 118

We had an emergency funding requirement caused by a major customer letting us down. Gareth Jones @ Touch responded rapidly to our enquiry and put us in touch with an invoice financing firm. The firm worked very quickly and we had a new facility up and running in four business days. Gareth stayed close to the process during set-up. Problem solved.

Thank you Gareth!
I contacted Touch Financial for cash flow solutions for my business and was supported through the whole process by Gareth. I am very pleased.

Fantastic experience dealing with Mike Keen. Very knowledgeable and couldn't be more helpful ! Just a pleasure dealing with such a polite and helpful young man.
Would deffo use them again.

Great experiente
Thank you Mike, thank you Darren, thank you Michelle

Swift. Efficient. Quick.

Be very wary and make sure you do your homework.

Do not fall for the "We are FCA regulated". Whilst Touch Financial may be FCA regulated, the Industry of Invoice Factoring is Unregulated. As such, if as I was, you are put in contact with an unregulated, Unregistered Company by Touch Financial there is no recourse or address.

When I submitted a complaint to Touch Financial I recieved: "We believe we have acted in accordance with our terms of business and on that basis, there is nothing further for us to do".

Having then gone to the Financial Ombudsmen it turns out they also are unable to help and I quote:

I’ve looked to review our jurisdictional remit and the provision of invoice factoring isn’t an activity covered by our service – which explains why ******* Finance doesn’t fall within the remit of our service (for information, ******* Finance also isn’t regulated so doesn’t fall within our remit).

So to clarify, Invoice Factoring and neither of the two companies I was put in contact with by Touch Financial are covered by the Ombudsman.
The company I went with were fine until the moment I told them (After the last two Invoices had been cleared and all monies had been paid) that I was wrapping the business. They decided to add over 5k of fees and deduct this from my last payment. A very underhanded way of doing business.

If you are looking at Invoice Factoring you already have cash flow issues. Do your research and understand the risks and make sure whoever you choose has your back if it goes wrong!

Gareth was absolutely amazing from start - finish. Consistently in communication and providing updates whilst checking in too. We finally got there in the end and it was an amazing service. Thank you!

Got in touch with touch Financial to assist with cash flow in my business.

Was an easy process and they set me up with people to discuss my circumstance

what made the whole experience great was the care and understanding from GAREATH to what our company needed with respect to financial services we needed with reference special service of FACTORING
He took the time listen and understand the nature and size of our business especially taking note of that we are a new business
We believe he clearly made efforts introduce us to a FACTOR which was interested and wished to take on a small company and assist them to grow and understood the cash flow assistance they could provide
GAREATH correctly introduce us to TEAM FACTORS which I can only say was just the positive support the company needed and as such I can only say to TOUCH FINANCIAL - EXCELLENT ADVISE

Highly recommend to everyone this company, amazing team, and well done. Thank you for your help!

Excellent experience! I cannot say nothing more. Highly recommended company, with the best team in the sector.

Credits to Mike.

To be honest, this is one of the best company I have got in touch with. Fantastic customers services, very nice and helpful. I can honestly say that I was more than satisfied. Thank you So much Mr. Khan, your service to me was wonderful and excellent.

George was great in understaning our needs and recommending providers who best fit them and our constraints. Got the service we needed fast.

George was exceptional in helping the business obtain the facilities needed when we need it .

Expert knowledge and prompt responses, made the whole process and exchange seamless and easy to forget that I even needed help (as a compliment)

Touch were quick to respond to my request for help in securing Invoice Financing for my business to enable capital growth and improve cashflow.

I have added my details and I received email and after phone call from George Holloway. He explained me how will invoice system will work and get me touch with 2 company. It’s work will for me and there’s no contract which is good thing.
Very very helpful company to work with.

Tom Reilly has been so helpful in setting up our account and helping us with our queries, making the whole experience stress free