TouchBistro Restaurant POS/EPOS Anmeldelser 338

The entire team was very helpful and professional during the setup and installation process. They walked me through each step, and made the transition from our old POS to the TouchBistro system seamless. The training videos also prepared our staff for the change in the new system, so we were all ready when the system went live.

Great 24/7 customer service and user friendly app

My name is Hiba Sadi, and I'm writing on behalf of Olive Haven Ltd. My experience with TouchBistro has been great. Besides the amazing 24/7 customer service, and the affordable price, they have a wonderful system that every restaurant should have. The only thing they don't have right now but I would've liked to find is the option to give discounts for online orders (as in sending the customers a promo code to use it on checkout). But I've been told they're working on it.

After reviewing more than a dozen alternatives, TouchBistro was hands down the best choice. It has the features needed and was a great value. One additional feature I am counting on and believe will be there is company staffed support. The sales team is also incredibly professional and helpful in answering questions in detail when potential issues pop up. If you are looking for a system, you must take a hard look at TouchBistro.

I really like the app. It has helped my Thai restaurant. It gives my customers a chance to experience my whole menu without questioning.

We have been using Touch Bistro for quite a while now and it’s amazing! Highly recommend for people with no experience, easy set up and it’s just one call away for the support team and they will help you in no time!

TOUCHBISTRO IS A HORRIBLE SYSTEM!! Trust me. Google "TouchBistro reviews" to get real feedback. On boarding was a nightmare, the equipment is all third party so they can not customize it and the system is clunky and very non user friendly. Don't get me started on the back office "cloud" (time cards, menu updating, sale tracking) nightmare. Of course even though this was a total BAIT AND SWITCH on their part they won't let us out of our 24 month contract. They will lie to you to get your business. Therefore at the very least I need to try and warn others so they aren't suckered into this beta system that is NOT ready for public use.

Quick easy and efficient service. Thank you

I highly recommend touch bistro! Their POS is dummy proof. Very user friendly. If you are looking to open a restaurant this POS is what you need!!!

Touch bistro is my no.1 choice for restaurant POS

Searching for a Point of Sale (POS) system for our new restaurant wasn't as easy as we thought. You can build your own custom-pc-monitor/tablet setup, have someone do it, or subscribe to a service from a company. There are many companies out there and they all sound great when they're trying to sell you something. However, we opted for TouchBistro for a couple of reasons. Our sales rep was patient, answered our questions, and never made us feel pressured to buy add-on services while giving a great price for the hardware. Secondly, while TouchBistro pricing is competitive, it specializes in the restaurant business and to us that is priceless. We've used TouchBistro now for a couple of months for our new restaurant and the service is great. It's customizable, portable, has broad reporting tools, and more importantly, the after-sales support has been fantastic. In fact, our onboarding specialist, Andrew still stays in touch and responds promptly to our emails. Their technical support team is also very patient and knowledgeable. Just ensure you have TeamViewer installed so they can guide you step-by-step if you need it. As your business is up and running, TouchBistro will reach out to check up and see if there are any additional services that may benefit your business such as loyalty programs but won't pressure you into signing up for them. Also as a nice perk for being a TouchBistro client, you will get special rates for Merchant Terminals and processing fees from Chase, who have also been good. If we had to give some constructive feedback, we would recommend changing the Automated Machine for technical support to not always say that the wait time is between 10-20 minutes because we always almost get a friendly rep ready to help instantly. TouchBistro does update their app regularly so we won't be surprised if more features get added in the future. Overall, we are very happy with TouchBistro and everyone we've dealt with so far.

amazing 24/7 customer service always convenient as i run a late nigh restaurant!

Very easy to deal with and very fast service

Easy system to operate. Amazing customer service

Best POS for full service Restaurants. Have been using it for 2.5 years now and it’s been great, they helped me out during the lockdown. Great support. Easy to use interface.

I was shipped the hardware and was completely unable to create an account with them on their "on boarding" website. I was sent this useless "welcome onboard" email 7 times, tried contacting their customer support and got nothing but the run around, apologies etc etc. I wasn't even able to complete the first step of setting up the pos. Complete rip-off and scam. The person who sold me the system became suddenly unavailable and did not return calls. I am now resigned to the fact we were ripped off $2,700 for their hardware and now have a useless POS system.

Great Point of Sale System, is easy to use, very complete, excellent for fast food restaurants with home delivery and to get there, it has a useful cloud platform that gives you access to very detailed reports of sale, operation and inventories. / Gran Point of Sale System, es facil de usar, muy completo, excelente para restaurantes de comida rápida con servicio a domicilio y para llegar, tiene util plataforma en la nube que te da acceso a reportes muy detallados de venta, operación e inventarios.

Great customer service! Great communication and follow through. Since day 1, these folks have been super helpful. The promotions and tools they’ve set us up with are going to set us apart! We’re really looking forward to opening the boxes and really getting to work with everything!

Touch bistro is the most intuitive POS around. It allows me to not only track sales, but trends within menu categories (and menu items), staff and the floor plan looks great!
It's made my life so much easier.

Touch bistro makes my life as a business owner easy and they have the best service except for some.