Fantastic Service, Would absolutely buy from again! Very friendly, responsive & helpful messages. Lovely delivery team! My house was quite tricky to get into but they didn't give up which I am very gr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have purchased over 40+ socks (Kirkland Signature Merino Wool 4 Pack) in this past month using their eBay store and had great customer service e.g. was contacted to know when it was being despat... Vis mer
Selskapet har svart
Ordered a TV but when delivered and upon opening,sadly the screen was broken.Contacted Adrian immediately and after a few messages my purchase was refunded in full.Totally trustworthy IMHO and I would... Vis mer
Selskapet har svart
Item exactly as described, in mint condition and with six months remaining on the warranty. It was well packaged and sent by express delivery arriving a day after payment. It is a pleasure doing busin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hi, I'm Adrian, founder of TotalSeven Ltd. Back in 2015, I started the business from a garage with a simple idea: to find amazing products at unbeatable prices and make them accessible to everyone. Today, TotalSeven specialises in sourcing premium excess stock, open-box, ex-display and end-of-line products from leading brands and retailers. This allows our customers to enjoy trusted names such as Apple, Samsung, De Longhi, LEGO and many more at significantly lower prices. Every product is carefully inspected before dispatch, ensuring it meets our quality standards and arrives exactly as described. Over the years, we've delivered more than 30,000 orders, earned over 12,700 customer reviews, and maintained 99.9% positive feedback as an eBay Top Rated Seller. We're proud to have served customers across the UK and beyond since 2015, helping people discover premium brands at better prices.
Kontaktopplysninger
71-75 Shelton Street , Covent Garden, WC2H 9JQ, London, Storbritannia
- +44 7535451485
- info@totalseven.com
- totalseven.com
4,8
Enestående
62 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Would be zero stars if I could.
Would be zero stars if I could.
I bought an expensive, £220 LED mask from this company. It stopped working after 6 weeks and TotalSeven are refusing to replace it. They say on eBay there is only a 30 day return period, however the product has a 2 year warranty!
On contacting the manufacturer to claim that way, I was told they didn’t recognise the seller and therefore warranty not valid. TotalSeven is refusing to tell me who they bought it from or return on my behalf for a replacement; so Ive bought a product with a 2 year warranty that can’t be used. I feel completely conned.
29. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra TotalSeven Ltd
Hi Julie,
We’re sorry to hear that you were unhappy with your experience.
We would like to clarify that we were willing to exchange the product and work with you to resolve the issue. Unfortunately, you declined our offer of a replacement.
The 30-day eBay return period is separate from the manufacturer’s warranty process, which is subject to the manufacturer’s own terms and conditions. We always do our best to assist our customers and find a fair solution whenever possible.
We have been trading for over 10 years and have served thousands of satisfied customers. Providing excellent customer service is very important to us, and we’re disappointed that we couldn’t reach a resolution that worked for both of us.
Kind regards,
Adrian
TotalSeven Ltd
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