Total Motion Vehicle Management Anmeldelser 

31
•
TrustScore 1.5 av 5

1,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolutely appalling company. We were charged over 2k on the return of a Discovery 5 we had. Absolutely shocking customer service, we tried to get photos of the repairs having been carried out and w... Vis mer

Vurdert til 5 av 5 stjerner

We have worked with Total Motion and the team for our fleet management for over 5 years and the service is without fault. If you want to talk to someone that knows how to operate and manage a fleet r... Vis mer

Vurdert til 1 av 5 stjerner

Avoid- TM paid a demonstrably unfair ticket and car parking refused to hear any appeal as paid. Thus landed ticket for entering car park with legitimate reason as a customer. Ticket said ‘did not sign... Vis mer

Vurdert til 1 av 5 stjerner

Disgrace of a company. at end of contract kept sending invoices for things that could not be charged for. EG service records that are held at main dealers in electronic form but the dealers were close... Vis mer

Informasjon om virksomheten

  1. Bedriftstjenester

Skrevet av virksomheten

Total Motion Vehicle Management is the largest family run and privately owned fleet management company in the UK.


Kontaktopplysninger

1,6

Dårlig

TrustScore 1.5 av 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,6

Alle anmeldelser

(31)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Extremely helpful

Extremely helpful, had a few problems with our previous fleet company so switched to Total Motion. Happy with the service and easy to contact. A big thank you to the team!

15. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service from the team at Total Motion. The management of our care home vehicles and drivers was great, especially with the document process - would definitely recommend!

8. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We leased a vehicle on a 2 year deal…

We leased a vehicle on a 2 year deal and then asked to extend a further year.
All was good throughout the contract, no problems with them atall .
Only when the vehicle was due to go back they started their games.
It was inspected prior to being picked up and noted down as only general wear and tear , the vehicle was then inspected again and collected 2 weeks later with a small list of items including a dent this was fine as we had notified them of these , bill was for just over 1k.

8 weeks later I received a letter claiming I owed £9.5k.
I disputed this thoroughly and responded via emails , most were ignore.

I had already said I’d pay the bill of £1k but not the £9.5k, they have now tried to take me to court.

Avoid at all costs !!! con merchants at their best , they fabricate damages hoping your pay

9. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Total Motion Vehicle Management

Thank you for taking the time to leave feedback.

You have left this review against the wrong company.

Total Motion Leasing is a separate company, therefore, your review does not correctly reflect your customer experience with Total Motion Vehicle Management.

Vurdert til 5 av 5 stjerner

We have worked with Total Motion and…

We have worked with Total Motion and the team for our fleet management for over 5 years and the service is without fault.
If you want to talk to someone that knows how to operate and manage a fleet regardless of size then talk to Simon and his team

8. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Please avoid

Encourage all future customers to read reviews and avoid, and opt for another leasing org - even if the costs are slightly higher

During the lease - having to follow up multiple times to receive refunds on ticket / fine appeals I've won,

An - as far as I know fabricated end of lease charge of £1100 - I then asked for an invoice and it was bumped to £1400 magically, which is outrageous - the car has a stone chip, a scratch on a headlamp, and a tyre that has a small bit of damage on the tyre wall - is this £1400 of damage? Absolutely far from it - the money you save from a slightly cheaper lease will be charged to you at the end in "damages".

15. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

STAY AWAY from this THING

STAY AWAY from this THING! (I don't know how to call this..)
They couldn't organize a single request for me. Everything that they should do was not done correctly. I have not received a single invoice, they could not change my details (I asked 3 times) and they kept contacting me on an inactive email account even after I complaint (4th-time request) they carried on contacting me on an inactive email account and then threatened me with legal actions within 24 hrs because I did not respond!!!!!! They increased the amount of DD without notifying me. They did not notify me about parking tickets! When I requested the PCN details they sent me only 3 out of 5 pages when I pointed this out they said it was complete PCN I had to email another person which then sent me the full PCN. They could not organize the collection of the car on time. they are only interested in charging you but not providing any service if you point something out or complain they give you a rude answer or ignore you!!! 3 months after I gave them the car back they posted to me that I owe them money for the repair without showing any report. I must add that the letter was posted to my inactive home address!! This thing is no good! If they give you a car for free - refuse and run!

17. mars 2021
Anmeldelse skrevet uten oppfordring

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