I had an issue with a Nordic product and the support team was extremely helpful and prompt with their response. I could not have got better service and am very greatful.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A company is only as good as it's back up for it's products or services. TopmaQ helped me work through a pump diagnosis and ultimately will send a replacement pump. My client and I are well pleased... Vis mer
We ordered via email on a company account and sent a purchase order number. Within an hour we'd received confirmation, invoicing and a friendly customer service message to boot. Speedy and easy-as. Hi... Vis mer
Happy with Tomaq, but very unhappy with your delivery company, over 2 wks now and counting?? due to driver not doing their job and finding our address which is clearly shown on letter box at SH 35 an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our focus is to provide quality gear, equipment and machinery for Industry and DIY users at affordable trade pricing. We eat, sleep and breathe tools, construction gear, building and home products
Kontaktopplysninger
New Zealand
- topmaq.co.nz
3,8
Bra
431 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shortchanged
Delivery quick and product ok but shortchanged on the length the flexible hose was stretched to maximum before cutting ( normal for them ) leaving the useable length 25%short.
6. juli 2021
Anmeldelse skrevet uten oppfordring
Customer Service!
Prompt, informative and friendly customer service.
6. juli 2021
Anmeldelse skrevet uten oppfordring
Keep coming back to TopmaQ
I have dealt with TopmaQ many times and not once have I been disappointed in any way, great value for money, quick service.
5. juli 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, quick delivery, great product at a good price
5. juli 2021
Anmeldelse skrevet uten oppfordring
Amazing service and very quick…
Amazing service and very quick shipping, thanks
4. juli 2021
Anmeldelse skrevet uten oppfordring
Great, good and bad!
The purchasing experience was fine and easy. But sadly my order then was lost in the outer corners of cyber world. It took at least three calls from me and a week, for someone to actually find my order and ensure that it was sent. Product was excellent, ordering and paying was straightforward but delivery was well below acceptable. 5/10
2. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra TopmaQ
Thanks for your feedback. We're going through some major growing pains at the moment (tripling our staff in the last 12 months and overhauling our entire systems) and will hopefully have these issues sorted soon.
Thanks for your order, we apologise for any inconvenience this delay may have caused.
Great Experience
Great prices, good range, and fast delivery. Will definitely buy from them again.
2. juli 2021
Anmeldelse skrevet uten oppfordring
Great service!
I placed two orders recently and the service I had was great! Fast reply to questions, everything was neatly packed and arrived pretty quickly the same week as I placed the order. I will use TopmaQ again for sure!
1. juli 2021
Anmeldelse skrevet uten oppfordring
easy purchase and quick delivery.
1. juli 2021
Anmeldelse skrevet uten oppfordring
Great price for a great product
Great price for a great product. Alot easier to follow the video set up guide, then to follow the paper instructions.
30. juni 2021
Anmeldelse skrevet uten oppfordring
Awful company
Awful company, awful service. Ordered product from this business online.. After two weeks of me near daily calling for information and not a single communication from them to me they informed me that they never had the stock, and were lying to me when they told me multiple times that it was being shipped "today". Now awaiting a refund. Stay away.
30. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra TopmaQ
Hi Josh,
We are sorry for your disappointment with this. Unfortunately, our systems stocks were out. Our call centre staff had been advised stock was being retrieved from our off-site holding-warehouse in order to be shipped that same day but upon searching, the stock was not able to be located.
We apologise for any inconvenience this may have caused you.
Using the online ordering system is easy
Using the online ordering system was fast and easy, the product arrived in great condition and was a quality product. The only negative comment I would make is with the courier company that was used as I tracked the product which took 4 working days (there was also a weekend in between these days) to leave from the depot in Hamilton to get to our premises in Te Kauwhata which is only 30 minutes away. I only say this as an hour after I ordered this product I also ordered a product from Thailand that arrived the same day!
29. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra TopmaQ
Hi there,
Thank you for your valued feedback, we are aware of issues with our current freight providers and are currently working through a transition to New Zealands most trusted courier and transport providers.
Average service
Ordered one of products,got a tracking number that wouldn't update. Waited a week then made contact by email which I still haven't had a reply. Item turned up 3 days later. Pretty average.
29. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra TopmaQ
Hi Jonathan,
Apologies for this. We have had an overwhelming number of email support requests in the past month and have employed more staff to help with this issue.
We hope this will not affect you in the future.
It's my second order at TopmaQ and all…
It's my second order at TopmaQ and all the products i have get ( even some low price one ) are all stunning quality and best prices for these item i got on NZ market . So very very happy to have find you guys and will order for some more ..no doubt !
29. juni 2021
Anmeldelse skrevet uten oppfordring
Circulating pumps
This new pump left the old one for dead, no looking back the house is notably warmer now.
29. juni 2021
Anmeldelse skrevet uten oppfordring
Kia ora Customers,
Kia ora Customers,
Great price, great service, easy tracking and arrived timely, product was easy to assemble and is of good quality, ngā mihi
29. juni 2021
Anmeldelse skrevet uten oppfordring
The order went through very smoothly…
The order went through very smoothly and the right tools turned up in a very timely manner. With no damage along the way. Great result. Would use again. Thanks
29. juni 2021
Anmeldelse skrevet uten oppfordring
A top notch product with fast delivery.
29. juni 2021
Anmeldelse skrevet uten oppfordring
Awesome service thanks a lot
Awesome service thanks a lot. Will use you guys again.
29. juni 2021
Anmeldelse skrevet uten oppfordring
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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