Tom.co.uk Anmeldelser 

4 723
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a great experience with Tom.co.uk. The service was excellent, and Tommy, the person I spoke to, was friendly, professional, and really helpful throughout. He took the time to listen, answer my q... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

So i spoke with a nice gent names mike about life cover which i sighned up for. Mike was very polite and we had a bit of a laugh. He listened to my concearns and made every effort to match the amou... Vis mer

Vurdert til 5 av 5 stjerner

First time using Tom - customer service by Kalem Henry was exceptional. Kalem made everything easy, there was no pushy sales talk, just simple, honest human interaction. I’d definitely recommend. Ther... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Its actually refreshing to talk to someone who understands and doesnt make life insurance a hassle to arrange. I spoke with Umesh Parmer who honestly was a wealth of knowledge and actually listened. I... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(4 723)

738 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience, and would happily recommend

Great experience arranging my insurance cover through Tom.co.uk, I personally spoke with Mike McCarthy who had answers to all the questions I asked. I have previously tried to get coverage with other providers but had been turned down due to a couple of health related issues.

4. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Kristopher,

Thank you for the great review! We are so glad Mike answered all your questions and helped you get covered sorted.

Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

My experience with toms life insurance

My experience with toms life insurance, the insurance was sorted out really quickly and everything spoken about was made very clear. Very good service and glad to have sorted out life insurance for my future.

6. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Ellis,

Thank you for the great feedback! It's great to hear everything was sorted out quickly and clearly for your you.

Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

I upgraded my life insurance policy…

I upgraded my life insurance policy today and I am totally happy with everything.
Tom is the guy I spoke to and I could not be happier with his professionalism he was great and explained everything so clearly. I am very pleased with the service.

5. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Daniel,

Thank you for the great feedback! We are thrilled to hear that Tom explained everything so clearly and made upgrading your policy such a positive experience. Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

I believe it was guy called tom funny…

I believe it was guy called tom funny enough was caring and seemed genuine. The cover seems great and ended up going through with the registration. One less worry to have now

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi there,

Thank you for the great feedback! We are thrilled that Tom gave you such a genuine experience and helped turn your cover into one less worry. Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Julian was brilliant!

Julian Saunders Was brilliant at explaining the whole process and going through everything into great detail. Thanks again Julian

4. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Ricky,

Thank you for the review! We are so glad Julian made the whole process clear and easy for you.

Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Henry luzi honestly if it wasn’t for…

Henry luzi honestly if it wasn’t for how good he was on the phone explaining anything I wouldn’t of done it so Yh he was amazing

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Max,

Thank you for the review! We are so glad Henry explained everything clearly over the phone and helped you get your policy set up.

Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

I had the absolute pleasure of dealing…

I had the absolute pleasure of dealing with James. He was patient and thorough and went through every possible option and allowed me to choose from the best. His explanations were crystal clear and easy to understand. Couldn’t recommend anyone better!

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Faris,

Thank you for taking the time to share your review. We are delighted to hear about your experience with James. Taking the time to explain every option thoroughly, and give you full control to choose what works best for you and your family is exactly what we strive for.

Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

wasn’t quite sure what i was expecting…

wasn’t quite sure what i was expecting when i first went on the website and had a look. less than 24 hours later had a call with Gary who was more than helpful. Great guy who explained everything to me and gave me the run down in full detail couldn’t recommend anyone else for this!

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Emre,

Thank you for the high recommendation! We're happy to hear that Gary was in touch promptly and explained everything so thoroughly for you. Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Thank you Lewis

Lewis Routley who I had my call with was brilliant, informative and personable. Made you feel like a human rather than another number.

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Michael,

Thank you for the great review! We're happy to hear Lewis' service was so good! and you're happy with the outcome! Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Tom insurance, customer service

Lewis Short was amazing from start to finish throughout the process for getting my life insurance up and running. Friendly and professional, explained through everything that was available for myself and allowed me to choose what I wanted with no pressure at all.
Tom insurance is exactly what I am looking for with life insurance. definitely recommend to anyone.

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Stephen,

Thank you so much for sharing your review! Getting life insurance set up shouldn't feel overwhelming, so hearing that Lewis guided you through the process seamlessly from start to finish is wonderful feedback.

Kind regards
The TOM team

Vurdert til 4 av 5 stjerner

What I needed at what I believe to be a good price …

I had a dedicated point of contact (Mike M) for my enquiry, which turned into an application, which turned into a policy. Mike had good knowledge of the products and how to apply them to my circumstances. The products discussed and offered were relevant to me and well priced for the peace of mind they provide.

Mike kept to his word when we arranged call backs, calling at the date and time agreed and was flexible when my availability changed.

I would have preferred to be able to get an indicative quote online in the first instance rather than have to spend time on the phone - that is my only minor criticism.

Finally, to finish this review on a high, following the conversation with Mike I referred my wife to have a conversation and get a quote for herself too.

31. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi There,

Thank you for taking the time to leave such detailed feedback.
We are glad Mike took the time to understand your circumstances and secure proper peace of mind at a price that worked for you.

Thank you for your trust and for recommendation. Welcome to TOM!

Kind regards
The TOM team

Vurdert til 1 av 5 stjerner

Quite a rubbish experience with rude…

Quite a rubbish experience with rude person on the phone. Young guy didn’t seem to want to explain some of the questions he was asking on the phone. Quite hard to agree to your questions and try start insurance with yous when you are met with some condescending answers and questions. This is from someone who is far from touchy too

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Max,

Thank you for taking the time to leave your feedback. We're very sorry to hear that you felt the service you received fell below your expectations.

The experience you've described is not the standard of service we aim to provide, and we sincerely apologise that this was your impression of your interaction with us. We appreciate you bringing this to our attention.

To ensure we fully understand what happened, we have raised a complaint so that we can investigate the circumstances surrounding your experience. This will allow us to review the interaction and identify whether any improvements or feedback are required.

Thank you again for taking the time to share your experience.

The TOM Team

Vurdert til 5 av 5 stjerner

Spoke to a gentleman called Joseph…

Spoke to a gentleman called Joseph Purnell, absolutely top guy, easy to speak to, explained everything in a easy and simple way, couldn't of asked for a better person to speak to.

30. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Jas,

Thanks for leaving a review!

It’s fantastic to hear that Joseph looked after you so well and kept everything completely clear and straightforward. Getting your family's protection sorted shouldn't be a headache, and Joseph made sure you got the job done without any hassle. Welcome to TOM!

Vurdert til 5 av 5 stjerner

Top man Lewis

Lewis was great, start to finish! Very enthusiastic & helped a lot with advice. Got me a great price! Seen the advert & turned out it was also him 😂 very professional and made it easy to complete!

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Aaron,

Thanks for the review!

It’s great to hear Lewis looked after you so well from start to finish. Getting your family’s life insurance sorted should always be this quick and straightforward, and we’re glad we could land you a brilliant price, too. Welcome to TOM!

Vurdert til 5 av 5 stjerner

Pleasant experience Andrew Thompson was…

Pleasant experience Andrew Thompson was very helpful in helping me sort out a policy would definitely recommend.

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi There,

Thank you for taking the time to share your feedback. We're so glad to hear you had a pleasant experience getting your policy sorted with us.

Having that protection in place brings great peace of mind for the future, and it's wonderful to know Andrew made the process so straightforward. Thank you for the recommendation!

Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

James Owen was great from the first…

James Owen was great from the first initial
Health check call to finalising my plan with Tom.

I was left puzzled as to how this process and the ease of use of the Tom app was compared to another provider I’m currently with.

The customer service etiquette is one of the best I’ve had, I’m more confident about Tom than I am with my other provider of which I have been with for years… James was flexible at providing different quotes, answering questions at calling back when requested. The service didn’t feel pushy, theatrical or in-genuine.

My partner’s singing on tomorrow.

Thanks James,

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi there,

Thank you for sharing your experience with us. Providing clear, genuine customer service is always our aim, so it’s brilliant to know James hit the mark and that you're finding the Tom app so easy to use.

Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Jonathan from TOM gave me a call and…

Jonathan from TOM gave me a call and was fantastic, gave me the options available for me as well as called me back so I could review it all. Great service.

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Kegan,

Thank you for the great review! We are glad Jonathan laid out your options clearly and gave you the time to review everything. Welcome to Tom!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Mike was nice and friendly and made it…

Mike was nice and friendly and made it nice and easy to go through the process of setting up the life insurance

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Marcus,

Thank you for the review! We are really glad Mike made setting up your life insurance so easy. Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Had a phone call with Thomas Way

Had a phone call with Thomas Way, he was very friendly and helpful, just like chatting too a pal. Would recommend.

27. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

Hi Thomas,

Thank you for the great recommendation! We're delighted that Thomas was so friendly and helpful. Welcome to TOM!

Kind regards
The TOM team

Vurdert til 5 av 5 stjerner

Straight forward

Straight forward
No fuss
Scott the call handler was very honest and instructive with confidence of knowledge
Thankyou have great birthday
From Scott dchaundy

28. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tom.co.uk

HI Scott,

Thank you for the great review! We're happy Scott made your call straightforward and easy. Welcome to TOM!

Kind regards
The TOM team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv