TM Legal Anmeldelser 

This company has suddenly started to bombard me daily with voicemails (4 on Saturday alone), the same generic message each time, without using my name, sayings it's about an important issue. I have no debts or defaults, never have. I even checked my Experian record in case something was incorrectly put on there. This is a very nefarious operation, harassing innocent people via mobile phone. An ethical company with a legitimate issue would write to you using your name, not use a random mobile no which could belong to anyone.
*They've now sent me a text addressing me as 'Florin'. That is not my name and I have no debt with Perch Capital.*

Absolutely dreadful company to deal with. Sent a defence to court asking for evidence of debt. Almost 3 was later received a letter - no proof of debt, just a letter saying ‘they had evidence of the debt they were willing to bring to court’ - really? So why not provide it when I asked as part of the defence, when I said I didn’t recognise a “lendable” debt?

Offered a 50% reduction instead…tells me you were lying. Still harrassing me with texts and I am going to report to FCA as this company are absolute sharks.

Beth I spoke to today was very nice. Shame she works for such a disgraceful company.

The call handler was efficient, clear & friendly

I was satisfied with the solution until I discover that 2 PAYMENTS OF THE AGREED AMOUNT HAVE BEEN TAKEN FROM MY ACCOUNT..!!!
CONTACTED BY DONE THIS A.M. TO BE ADVISED THAT T.M.L. CANNOT REFUND YET OVE AGREED A PLAN FOR TWO FURTJER MONTHS ...!!
NOT IMPRESSED. COM !!!

Very quick and simple, very good customer service

Advicer was very helpful, understood my situation very well, thank you very much.

My name is Gemma and I'm with my friend Andy I have mental health issues badly I wasn't going to answer the phone but I'm so glad I did the girl called mackyla 🌞🌞😎😎 brightened up my day I was so down and head a mess but she reassured me that things be ok she's so hound I have a 22 year old and she isn't as mature as this girl she is a credit to your company don't let her go she has made me feel like I'm not alone I have my best friend Andy all I need but mackyla made me smile which I havnt been doing for a long time thank you mackyla your mum has done an amazing job to make you into the lovely young lady you are today thank you very much from 💎💎💎 gem x

constantly harassing me for a debt that doesn't exist, reply to their emails all you get is emails not monitored tin pot company if they cannot look a replies. I have full documentation for a loan that was paid , any court action or ccj registered against me will be met with legal action!

Helping me to sort things out with the help of MR. MISH.
MAY GOD BLESS HIM.
AND THANK YOU SO MUCH FOR HELPING OUT IN MY SITUATION.

Absolutely appalling experience with TM Legal. A disputed E.ON-related debt ultimately resulted in a £622 CCJ and a huge amount of unnecessary stress and time spent trying to resolve matters.

The situation became so serious that I had to make an N244 application seeking to have the judgment set aside. E.ON subsequently removed the remaining balance, bought the account back and assisted with getting the CCJ cancelled.

Despite all of this, TM Legal have still failed to properly respond to my emails or address the issues I have raised. Their handling has been so poor that I have now had to escalate matters to both the Legal Ombudsman and the Solicitors Regulation Authority.

For a legal debt-recovery firm, I would expect basic communication, proper consideration of disputes and responses to correspondence before matters reach this stage.

Stressful, frustrating and completely unacceptable. Based on my experience, I could not recommend TM Legal.

Colene was extremely knowledgeable and helpful in navigating to resolving. In a time when people skills are often underrated she surpasssed in every way and is huge asset to her company

Beth was very polite, friendly and very helpful. She helped me set up the best plan to suit my circumstances.

Mish has helped me a lot with my finance and told me what I should do. So yes they are excellent at it. Thank you Mish.

Spoke with Hira, very pleasant and efficient lady,thanks for your help

I would like to personally thank Mekella, Case Manager at TM Legal.
I cannot put into words the relief this woman gave me today. I called feeling extremely frightened, overwhelmed and emotionally exhausted by a situation that has been causing me enormous stress. I was even prepared to pay a debt that I do not believe is mine simply because I was desperate for the situation to end.
Mekella did something I will never forget. She listened to me — not just as a case number, but as a human being. She gave me the time and space to explain the difficult circumstances behind the account and the domestic abuse I have experienced. She showed me compassion, patience and understanding when I was emotional and struggling to speak.
Instead of treating me simply as someone who needed to make a payment, she listened carefully to my circumstances, reassured me that I should not be going through this, and told me she would escalate the matter and do everything she could to try to find a solution. For the first time, I felt that someone genuinely cared about what had happened to me rather than seeing me as just an account or a balance.
I ended that phone call crying, but this time they were tears of relief. A burden I have been carrying for weeks suddenly felt lighter. For the first time with this situation, I felt that somebody had genuinely heard me and wanted to help me rather than judge me.
Mekella, if you ever read this, thank you. You gave me hope today when I desperately needed it. Your kindness may have been part of your working day, but to me it meant far more than that. I will never forget how you treated me.
There may be other women experiencing abuse who are frightened to explain their circumstances or ask for help. I hope my review gives even one of them the courage to speak up, because speaking to someone like Mekella can make an enormous difference.
TM Legal are very fortunate to have her. Five stars simply aren't enough. ❤️

I had the pleasure of speaking with a lovely and very helpful customer service agent by the name of Mish he was very understanding and
Thoughtful in helping me today

A big Thank you to Amanda she is so helpful and sweetheart and understanding person she helped me with solving a big problem to me and am so greatful for that she is the one who answered my call a great service from the beginning to the end 💖

Mish was patient, kind and empathetic. This helped make a difficult time easier.