Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I appreciated how convenient it was to be able to post it easily from the eventbrite website. I wish when your listing there was a way to see on the same page how much you’d be receiving based on your... Vis mer
First time on this platform to sell tickets. Was easy to navigate and safe for buyer and seller alike. Smooth transaction and funds in account as described in a timely fashion. Will be looking for... Vis mer
Love being able to sell and purchase tickets second-hand at face value (or close to it!) at a trusted source, especially when an event has already sold out tickets at the original ticket seller.
Informasjon om virksomheten
Om Tixel
Skrevet av virksomheten
Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.
Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.
Our Buyer Guarantee
The flexibility you crave with the protection you need
Here’s how we keep things stress-free:
✅ Your tickets will arrive in time for the event.
✅ They’ll get you through the gates without a hitch.
✅ They’ll be exactly what you ordered.
If we can’t deliver on any of these promises, we’ll make it right with a full refund.
Because live events should be all about the good vibes, not the ticket drama. 🙌
Kontaktopplysninger
Melbourne, Australia
- support@tixel.com
- tixel.com
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use and a hassle-free
Tixel was easy to use and a hassle- free way of buying concert tickets. I will definitely use Tixel again in the future.
The price was good, the transaction was easy, and there was no risk when buying the ticket.
profit price is not clearly shown anywhere
I appreciated how convenient it was to be able to post it easily from the eventbrite website. I wish when your listing there was a way to see on the same page how much you’d be receiving based on your list price. I don’t want to have to go to a different tab and search through the website to find what percent the fee is and do the calculation myself.
Super easy as both a seller and buyer!
Besides the long wait for getting your…
Besides the long wait for getting your money returned has to wait until the event is over. It was a safe process to resell tickets.
Tixel made it easy for me to sell my…
Tixel made it easy for me to sell my tickets. It was fast and reliable. It was a safe and secure transaction.
Dealt with moshtix issue and was trusted in community …
Accommodated difficult connection ruin and was trusted in community so tickets sold fast.
First time buying and selling
As a first time buyer and then, unfortunately, seller - I was very happy with how easy the entire process was. The instructions from tixel were clear and easy to follow. Would definitely use again to buy and sell without concern.
First timer- easy to use site
First time on this platform to sell tickets.
Was easy to navigate and safe for buyer and seller alike.
Smooth transaction and funds in account as described in a timely fashion.
Will be looking forward to the next opportunity to buy or sell.
Thanks Tixel for making this easy.
I was recommended Tixel by a friend
I was recommended Tixel by a friend. Had a fairly good experience using it for the first time. One small issue was the auto purchase feature. The event I attended was a weekend event split over 2 days. Once the Saturday part of the event was one hour from starting I could no longer use the auto purchase. I only wanted a ticket for the Sunday event. Also it was not that intuitive to find the auto purchase or know what is was about. The only reason I knew about it was my friend telling me and showing me what to do
Trustworthy service
A great platform for selling and buying tickets. Easy to navigate, amazing customer service and a trustworthy company.
Auto-purchase unclear and final price significantly higher than advertised “10% cap”
I had a disappointing experience with Tixel, mainly around pricing transparency and how auto-purchase works.
I set auto-purchase to buy 3 tickets together from one seller. Instead, it completed a purchase for a single ticket without any clear final confirmation showing that my preference for grouped tickets had been overridden. That was not obvious from the setup process and is not what I intended to agree to.
The bigger issue is pricing. Tixel advertises a “no more than 10% above face value” resale cap. In this case, the ticket ($204) ended up costing about $251 all-in once Tixel’s mandatory buyer fees (~$24!!) were added. These fees are much higher than the fees charged by ticketek, which are ~$7 per transaction.
That puts the real final price at roughly 25% above face value, which is very different to the 10% cap that is promoted to users.
When I raised this, support focused on policy wording and internal calculations rather than the practical outcome: the advertised cap does not match the total price paid, and the auto-purchase flow did not clearly reflect what was being purchased at the point of execution.
I was told the sale stands and advised to relist the ticket - a single, seated ticket which - at the inflated price it was purchased at - will be difficult to re-sell and fully recoup my costs.
Sharing this so that others are aware that the “10% cap” does not reflect the true all-in cost, and auto-purchase may not behave in line with how it is set up.
Reliable and Easy to Use
Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long before the ticket sold. I recived my money hassle free within 3 days of the show/event as promised.
Great service but give yourself time to work through the process
The booking process was easier the 2nd time. This process works well but you need time to work through it.
I found Tixel easy to use and it was a…
I found Tixel easy to use and it was a great way to sell my tickets that I was unable to use. Communicating with the buyer was easy and I’ll do it again
The best!
Love Tixel so much. It’s a way to get last minute tickets and it’s so safe and trustworthy.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
