Tivly Anmeldelser 47

Customer service and great communication skills and friendliness.

My agent Meg was outstanding in knowledge and professionalism. I appreciate her valuable time.

I was placed with an insurance company, quoted, and insured within 30 minutes, maybe less. A different private company I called said it would take a week. Glad it’s done and happy with my choice!

Thank you for a very detailed experience

Tyler was very professional and found me the best price for my business insurance.

I was very satisfied 😊 Tivly has been easy to use, informative of their process, and efficient by connecting my information with the appropriate companies for quotes. I appreciate how smooth the process has been.”

Your rep was very helpful and was nice to talk to throught the process.

Natalie was knowledgeable and provided me with a quote.

Quick easy and very simple

Yvonne was very knowledgeable in my field which is extremely rare!

fantastic company; superfast professional friendly agents!

The agent was amazing

I was assisted by a representative named Ronda (sp?). Our experience with her was simply superb, she was patient, thoughtful, and friendly. I genuinely feel she took care of us ever step of the way with professionalism and grace.

Fantastic help and quick connection! Highly knowledgeable staff and very quick responsive help!

Terrible, shuffled from person to person, each person asking the same questions and passing me off to another company. This is like data mining for info and giving you nothing. STAY AWAY.

I filled out a form online to get a quote, but they said I have to call in to finish. I called and the ai bot asked me all the exact same questions I had already answered, then transferred me to a customer service agent. That person said an insurance agent is available for me to talk to, so they transferred me… to a dead line. I called again, was able to skip past the bot, and that agent also transferred me to a dead line. So I called again third time, explicitly stating to the agent that I keep getting sent to dead lines and she said one moment, then transferred me to a dead line.

I am not joking when I say I called one more time, told the agent what kept happening, and she smartly replied “well that just means the agent is out of office for the day” as if I were the dumb one to even be mad about that.
I cannot fully describe to you the level of rage I felt after all this.
I, along with others here I see, are warning you not to waste your time with this seemingly “quick and easy” business. It’s useless at best and infuriating and insulting at worst.

Absolutely awful insurance company. Requesting a simple COI takes DAYSSSSSSS to receive. Half the time the reps can't even find your business ... The very business that they're supposed to be providing insurance coverage for. Need an additional insured verbiage added? Good luck!

Paid for a simple umbrella insurance policy in full for a year. The experience is abysmal.

I've literally lost out on work waiting on COIs to be created.

Would highly recommend to avoid this nightmare.

This company or whatever you want to call it is a WASTE of time. Trying to get a quote from them regarding general liability insurance for a small business I swear you would think you're trying to a kidney. I have been transferred 8 times, asked 200 questions and still not a quote. Then will tell u someone will call u back. Guess what? When they call u back, the same questions and transfer again. Just forget. Waste of time

Tivly agents passed me around 5 times and asked me the same questions 5 separate times. In the end they offered me no quotes since it appears they only know how to transfer phone in house to another Tivly customer service. Not one. Was like entering an insane asylum. I cannot believe they are even a business.