Freya is extremely knowledgeable and helpful. She has a can do attitude to give the customer what they they think they want but is also very artistic so is able to suggest alternatives to consider. Th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Avoid Bracknell store at all costs! Staff are awful! Old guy behind the counter was extremely rude and unprofessional. Spent the whole time on his phone behind the counter. Was dismissive of any... Vis mer
Selskapet har svart
Friendly and professional staff. Offered good advice and very patient whilst I was deciding on a selection of tiles and bathroom items
Fraya has been extremely helpful throughout the process. I have now used Tiles and Stone for 2 bathrooms fit outs and am intending to do a 3rd. The level of customer service is exceptional.
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Kontaktopplysninger
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Storbritannia
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
4,4
Enestående
337 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service!
Me and my partner decided to use Tile & Stone to help plan our downstairs bathroom refurb following recommendation from our parents. Freya was incredibly helpful and knew exactly how to put our vision to life. We will definitely be using their services again in the future for other bathrooms in our house. Thanks again!
14. februar 2026
Anmeldelse skrevet uten oppfordring
Excellent service all round!
Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Freya White is a true expert in all things tiling and bathrooms — what she doesn’t know isn’t worth knowing! Everyone there is friendly and helpful, and even the delivery comes with a smile. I’d absolutely recommend this store.
6. september 2025
Anmeldelse skrevet uten oppfordring
The sales assistant (Luke) was very…
The sales assistant (Luke) was very helpful in assisting me select the right tile product.
16. september 2025
The team were very helpful and…
The team were very helpful and knowledgeable. The tiles arrived on the agreed date and I was informed straight away.
14. september 2025
Very helpful and informative and so…
Very helpful and informative and so patient, nothing was too much trouble.
27. august 2025
All the staff were very polite patient…
All the staff were very polite patient and helpful
16. august 2025
Not yet received the items or have been…
Not yet received the items or have been given a delivery date. Also in the store nothing has a price on and when you ask the shop assistant don't know either, which they said will let me know, still after a week still can't tell me the price!!!
23. august 2025
Amazing service and on point advice 👏
Amazing service and on point advice 👏
Very knowledgeable about not only products they sell but give advice across the board
11. juli 2025
Till this moment after receiving…
Till this moment after receiving payment from me , you never responded to me email till this very moment and we are taking this with our lawyers
12. juli 2025
Great choice of tiles
Great choice of tiles, staff was very helpful and knowledgeable. Would definitely be my first choice when purchasing future tiles.
22. juni 2025
Lovely people and lovely tiles 👍
17. juni 2025
Excellent design service
We used the design service which Freya provided for us. She was excellent. She gave us numerous clear ideas (we had been struggling!). She was extremely patient with us and there was no pressure at all. Highly recommend Freya’s design service.
3. juni 2025
The staff were very helpful and gave…
The staff were very helpful and gave good advice. Well done to you all.
23. mai 2025
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