We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from the Reading shop very helpful and informative when we’re choosing tiles . From start to finish the service was 5 star . The delivery was great Steve was very accommodating going... Vis mer
Fantastic experience from start to finish. We found some lovely clearance tiles online at half price, went into the Bristol (Cribbs) showroom and spoke with an extremely helpful staff member, ordere... Vis mer
Selskapet har svart
Convenient location for us, with a great range of tiles. Stand out service from both Lewis and Dan. Very knowledgeable and experienced which was greatly appreciated when gaining ideas for our new bath... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Skrevet av virksomheten
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Kontaktopplysninger
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Storbritannia
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great to be able to order exactly the…
Great to be able to order exactly the number of tiles needed
1. juni 2026
Svar fra Tileflair
Thank you for your feedback, Clare. Being able to order just the right amount of tiles instead of sets is something we know makes a real difference, so it’s great to hear it worked well for you.
A wonderful experience today at…
A wonderful experience today at Tileflair with Mateusz. Great advice which made ordering very easy.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you for taking the time to share this! It’s wonderful to hear you had such a positive experience with Mateusz. Friendly and knowledgeable advice can make all the difference when choosing tiles, so we're really pleased he helped make the whole process feel easy for you.
Lewis went above and beyond to help me…
Lewis went above and beyond to help me choose a tile that would match my kitchen for the splash back . Very approachable and he listened to what I wanted . Thank you Lewis .
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you for your kind words, Jill. Lewis takes the time to really listen and make sure everything feels right, so it’s great to hear he helped you find something that works so well with your kitchen. We’ll make sure your feedback is passed on to him, he’ll really appreciate it.
Quick samples delivery
I have only ordered samples so far but was very impressed at how quickly they arrived and the size of the sample and quality. I will be placing an order soon.
27. mai 2026
Svar fra Tileflair
Hi Jane, thank you for giving our samples a try. It’s great to hear they reached you in no time and that you get a proper feel for the tiles. Whenever you’re ready to place your full order, we’d love to help make everything as smooth as possible, so do feel free to get in touch if you’d like any advice or support along the way.
Great service from Will at Tileflair Exeter…
We went very late on Saturday afternoon to Tileflair Exeter with about 45 minutes to closing. Will on the front desk was absolutely excellent. Even that late in the day he took his time to help us. He explained everything and was very kind and patient. Because of his care and consideration we placed our order with him today on the telephone adding many extras to our tile order. On the phone he took his time to explain different options for grout, (colours etc) tile trim, grouting thickness etc. He really is excellent at his job. I can highly rate Tileflair Exeter. Great job Will.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you, Rita. It’s wonderful to hear how well you were looked after during your visit to our Exeter showroom. Will takes real pride in giving customers the time and clarity they need, and he’ll be delighted to know his guidance helped you feel confident in your choices both in store and over the phone. We’re so pleased the experience led you to place your order and really appreciate you sharing such thoughtful feedback.
Svar fra Tileflair
Thank you, Ors. We’re glad your order was handled quickly and that the service felt so smooth. Whenever you’re ready to move ahead with your project, our team will be here to help.
Tile match
We took a broken tile to Tile flair to try and find a good match to replace it. Marcus was able to tell us the manufacturer tile code and colour just by looking at it. It is no longer made but We were able to track it down online. Amazingly helpful.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you for sharing this. It’s wonderful to hear how helpful Marcus was in identifying the exact tile you needed just from the broken piece, even though it’s no longer in production. We’re really pleased his knowledge helped you track down a match.
Svar fra Tileflair
Thank you, Sean. It’s great to hear your samples arrived so quickly. When you’re ready to start your tiling project, we’ll be here to support you every step of the way.
Lovely quality tiles
Lovely quality tiles, dispatched quickly and arrived in good condition.
11. mai 2026
Svar fra Tileflair
Thank you. It’s lovely to hear your samples arrived quickly and in great condition, and that you were pleased with the quality. Whenever you’re ready to start your tiling project, our team will be here to help with anything you need.
Very helpful service
This is the first time I have done tiling for a while and Marcus was very helpful in explaining the different options and materials. Materials ordered promptly. Thanks all round.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you, Ken. It’s lovely to hear how helpful Marcus was in talking you through the different options and materials, especially when you were getting back into tiling after a while. We’re glad everything was ordered promptly and that the experience felt so supportive.
Great tile samples
Tile samples were carefully wrapped and arrived safely in a box. Nice size to see the colour and design up close.
7. mai 2026
Svar fra Tileflair
Thank you, Caron. It’s great to hear your samples arrived safely and that the size helped you get a proper feel for the colour and design. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
Very helpful - great service
We had a specific requirement of tiles and Aaron was more than helpful in arranging delivery, alternative tiles and overall exceptional service, we had tight deadlines and delivered ahead of schedule to meet, highly recommend
6. mai 2026
Svar fra Tileflair
Thank you for such a lovely review, Liam. It’s great to hear how helpful Aaron was in arranging everything you needed, from alternative options to getting the delivery organised ahead of your tight deadline. We’re really pleased the service made such a difference to your project.
Outstanding Customer Service Gorgeous Tiles
I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to doing his best to get these to me in a hurry. Followed up with a confirmation email and a promise to oversee my order as soon as it was placed to expedite the delivery process, which he duly did. They arrived within 48 hours and this on a short BH week. If only more companies employed an Aaron instead of ‘chat-bots’, the world would be a better place for all.
30. april 2026
Svar fra Tileflair
Thank you so much for sharing this. It’s wonderful to hear how much Aaron’s support meant to you, from helping you secure the tiles you’d been searching for to personally keeping an eye on the order so it reached you in time. The team will be delighted to know everything arrived within 48 hours, especially during a short week. We’re thrilled the tiles were exactly what you were looking for.
Great product,price and service
29. april 2026
Svar fra Tileflair
Thank you, David. We’re really pleased you were happy with the product, the price and the service. Your feedback is much appreciated.
Svar fra Tileflair
Thank you for bringing this to our attention. It appears that a customer accidentally entered your email address when placing their order, which meant our system sent you their service updates.
We have checked our inboxes and haven’t been able to find any emails from you, so we’re unsure where your messages were sent, but we’re sorry for the inconvenience this caused.
We have now removed your details from our records to prevent any further messages.
If there is anything more we can do to help, please feel free to contact us directly at hello@tileflair.co.uk or via the contact form on our website.
Svar fra Tileflair
Thank you, Debra. It’s great to hear your sample arrived quickly and was packaged well. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
3 out of the 4 tiles were damaged
20. april 2026
Svar fra Tileflair
Thank you for your feedback.
Our sample service is completely free of charge, including postage, and is designed to give customers an easy way to view tiles at home before making any decisions. We pack all samples carefully, although once they leave us they are in the hands of our courier, so occasionally damage can happen in transit.
Our customer service team reached out as soon as we saw your review to offer replacement samples, and we’re glad to hear from your reply that the tile quality itself was exactly as expected.
If you decide you’d like to see more options or receive fresh samples, we’d be very happy to arrange this for you. You can contact us any time at hello@tileflair.co.uk.
Ordered some free sample tiles
Ordered some free sample tiles. They arrived very quickly.
22. april 2026
Svar fra Tileflair
Thank you for your review. It is great to hear your free sample tiles arrived so quickly. Our team are here to help with any questions or decisions, when you're ready to go ahead with your tile order.
Brilliant Staff!
Everyone at Tileflair Reading were so helpful with the process of choosing tiles to suit our space & fit our taste. Jason was very helpful with our order and even loaded the car up for us. Very grateful for all the help.
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tileflair
Thank you, Ashton. It is lovely to hear how well the Reading team supported you in finding tiles that suit both your space and your style. Jason will be especially pleased to know his help with the order and loading the car made things easier for you. We are very grateful you took the time to share your experience and hope we can help you with your future tile needs.
Lovely showroom with great products
Lovely showroom with great products
Helpful knowledgable staff
Timely ordering
10. april 2026
Svar fra Tileflair
Thank you for your review. It’s wonderful to hear you enjoyed the showroom, found the team knowledgeable, and had your order handled so promptly. We’re glad the experience left such a positive impression.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.