Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thanks Picniq, booked London Eye for my family for half the standard price. Tickets were sent straight away and on asking a question via WhatsApp they added the ticket on the chat. Second time of usin... Vis mer
Used for Legoland recently. Was sceptical as was so much cheaper and never dealt with them before. Tickets scanned fine so saved me loads compared to Legoland direct and Virgin. Quick to respond on... Vis mer
Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Picniq
Skrevet av virksomheten
The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.
Picniq® Experts in family travel.
Picniq® Experts in family travel.
Kontaktopplysninger
Picniq HQ, Space House, 22-24 Oxford RD, BH8 8EZ, BOURNEMOUTH, Storbritannia
- 01202 830838
- claire@picniq.co.uk
- tickets.picniq.co.uk
4,5
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Picniq
We’re so glad you’re happy with your purchase, Mr O Sullivan! Thank you for choosing Picniq. Your satisfaction is our top priority!
Disneyland Paris tickets
Fast reply when I asked a question through whatsapp, tickets were given out really efficiently
10. februar 2026
Svar fra Picniq
Thanks for the 5-star review, Nadia! We appreciate loyal customers like you who put their trust in Picniq. Looking forward to serving you again soon!
Easy to use and great price
Easy to use and great price! Ticket delivery was instant and would recommend the website to everyone
12. februar 2026
Svar fra Picniq
Thank you, Megan! We’re thrilled you had such a wonderful experience with our service. As a small business your positive feedback means a lot,
Pathetic excuse for a company
Pathetic excuse for a company. Me and my friends booked a few tickets to do crystal maze for my birthday. Few days later they emailed some of us saying they messed up and will issue refunds. Some of my contacts never received that email either. Why advertise something you couldn't agree with the venue is beyond me. No compensation was offered.
UPD:
Reply to Picniq:
You didn't get in touch with all the people and I had to do it myself.
Technical mishaps do happen, it is how you resolve and the experience you provide to make it less of an inconvenience. The correct response would have been rebooking people on the official site yourself, that's what a good company would do.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picniq
Dear Ash
Please accept our sincere apologies for the disruption to your plans. While technical issues like this happen very rarely, we took the proactive step of cancelling and fully refunding your booking immediately to ensure you didn't face any issues or find yourself turned away at the attraction entrance.
We understand the disappointment this caused your family, but our priority was ensuring you weren't inconvenienced at the gate. We have been helping families book days out for many years and are working hard to ensure this remains an isolated incident.
Kind regards,
The Picniq Team
Great experience
Bought Disney park tickets. Great company and great communication. Will use again for sure
25. november 2025
Svar fra Picniq
We’re so glad you’re happy with your purchase, Martyn! Thank you for choosing Picniq. Your satisfaction is our top priority!
crystall maze manchester
Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled.
Although a refund was received, the family had travelled to the venue before we became aware of the CANCELLATION.
Picniq have advised- we sent you an email !!
Obviously eaten by the spam filter - Shame they made such little effort to ensure we know about the Cancellation. But their actions are in good faith honorable as they have processed the refund.
If you are cancelling our booking- A telephone call would be more suitable than an email to ensure we know that you have cancelled our booking that was given as a CHRISTMAS GIFT.
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picniq
Dear Christopher
Please accept our sincere apologies for the disruption to your plans. While technical issues like this happen very rarely, we took the proactive step of cancelling and fully refunding your booking immediately to ensure you didn't face any issues or find yourself turned away at the attraction entrance.
We understand the disappointment this caused your family, but our priority was ensuring you weren't inconvenienced at the gate. We have been helping families book days out for many years and are working hard to ensure this remains an isolated incident.
Kind regards,
The Picniq Team
Tickets were cheaper than direct
Tickets were cheaper than direct, there was a small issue with one ticket but this was resolved really quickly.
4. februar 2026
Svar fra Picniq
Thank you, Tara! We’re thrilled you had such a wonderful experience with our service. As a small business your positive feedback means a lot,
Easy to use
Easy to use, competitive, quick and efficient to obtain Tickets to be used in July 2026.
3. februar 2026
Svar fra Picniq
Thanks for the 5-star review, Tina! We appreciate loyal customers like you who put their trust in Picniq. Looking forward to serving you again soon!”
Late cancellation of tickets and poor communication
We booked tickets for the Crystal Maze Experience months in advance through Picniq. Just a month before our visit, Picniq cancelled the booking.
By that point, we had already booked train tickets and a hotel, so we had no choice but to re-buy the same tickets directly from the Crystal Maze Experience at a much higher price.
The cancellation email itself was very vague and didn’t include my name or any booking details, which only added to the frustration and confusion. Overall, a really disappointing experience and very poor handling of the situation.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picniq
Dear Tom,
Please accept our sincere apologies for the disruption to your plans. While technical issues like this happen very rarely, we took the proactive step of cancelling and fully refunding your booking immediately to ensure you didn't face any issues or find yourself turned away at the attraction entrance.
We understand the disappointment this caused your family, but our priority was ensuring you weren't inconvenienced at the gate. We have been helping families book days out for many years and are working hard to ensure this remains an isolated incident.
Kind regards,
The Picniq Team
Do not trust or buy
They canceled my booked and paid reservation with the following mail.
''Thank you for booking your family’s upcoming visit to Madame Tussauds London with Picniq.
We are writing to let you know that we have encountered a technical error regarding ticket validity that is currently preventing us from fulfilling ordeWe understand that a cancelled day out is a significant disappointment for the whole family, and we sincerely apologise for any inconvenience this causes.''
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picniq
Dear Arda,
Please accept our sincere apologies for the disruption to your plans. While technical issues like this happen very rarely, we took the proactive step of cancelling and fully refunding your booking immediately to ensure you didn't face any issues or find yourself turned away at the attraction entrance.
We understand the disappointment this caused your family, but our priority was ensuring you weren't inconvenienced at the gate. We have been helping families book days out for many years and are working hard to ensure this remains an isolated incident.
Kind regards,
The Picniq Team
Bookings cancelled
Booked tickets for Madame Tussaud’s and the Tower of London a few weeks ago for trip next week. Have just had an email cancelling both due to “a technical error” and that I should rebook through attraction site. Very annoying. Don’t book with this company if you value your plans.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picniq
Dear Lynsey,
Please accept our sincere apologies for the disruption to your plans. While technical issues like this happen very rarely, we took the proactive step of cancelling and fully refunding your booking immediately to ensure you didn't face any issues or find yourself turned away at the attraction entrance.
We understand the disappointment this caused your family, but our priority was ensuring you weren't inconvenienced at the gate. We have been helping families book days out for many years and are working hard to ensure this remains an isolated incident.
Kind regards,
The Picniq Team
Quick and easy
Buying the tickets was really simple and at a good price. The tickets were delivered to my email within 48 hours.
6. januar 2026
Quick and Easy tickets were with me…
Quick and Easy tickets were with me with 48 hours as I booked at the weekend
4. januar 2026
Disney Paris park tickets booked
Picniq is a very easy way to purchase Disney park tickets . Also great communication with them. I would highly recommend them.
3. januar 2026
Really easy site to use
31. desember 2025
Booking system
Bought tickets for Disney Paris. Very easy and quick to book. Tickets were sent within the hour
1. januar 2026
Very easy to use and book tickets
Very easy to use and book tickets came through quicker than I expected will use again thank you
10. desember 2025
Email confirmation straight away and…
Email confirmation straight away and tickets came the next morning. Was easy enough to link the Disneyland tickets to the app.
Was cheaper than the other sights and easy to buy. Will use again
3. desember 2025
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