thunderpick.io Anmeldelser 371

They requested verification. On April 16, 2026, I sent the documents to the email addresses
I did not receive a response. I resent the documents on April 17, 20, and 21. On April 23, I received an email stating that they still hadn’t received my documents. In response to my sending the documents, the bookmaker sent me an automated email stating that my documents had been received and that I should wait 2–3 days. Even though I had sent them 6 times over the course of 6 days.
My email is working! Emails from one address to another are sent without any issues.
The online support on the website isn’t helpful; they don’t want to speed up the verification process. They say to resend the documents from a new email address (not the one used to create the account) and wait another 2–3 business days.
MY EMAIL: rotahnix@ gmail.com!

I opened an account about a week ago, I deposited a few euros via crypto, I won something and so I requested a withdrawal, the withdrawal went through, I didn't win much maybe some 100 euros to the plus, then I deposited 27 euros and I won 80 euros which I wanted to withdraw it was 17.4.2026 then they suspended my account and asked me for verification I sent them everything they wanted, you are lucky if they answer you the next day, of course they didn't accept my confirmation of the address I don't know why I sent them 4 documents, statements, etc., which had all the necessary information, I don't understand why they are making a circus for 80 euros, that says something about this casino, I do not recommend opening an account here, in 2026 not having 24/7 support is unbelievable, having you communicate with support once every 24 hours is crazy

I don't care about 80 euros, but I won, and I want them.

Worst site ever, after losing my half of my balance i decided to withdraw my funds but they froze my balance even after submitting all proper and needed documents which any site would accept they didnt, never had this experience with any other site except thunderpick! pls stay away from this site they will steal your money.

Never won before at an online casino I til I found this place no kyc just lovely customer service I even get emails for Freeplay an it works every time I won 700 off a 75 cent bet on the game water moon tiger or something like that it was so cool never filled a screen up with coins before!!!!!! It's a must go casino only reason why I invest in bit coin cuz with 7000 games or more who wouldn't wanna try it highly recommend don't listen to the poor losers reviews trust me with my hand on a Bible it's my first choice gambling better than real casinos sports bets get it all baby an its social talk with other people playing it's sick bro you got to try it!!!💗💗

I really liked the sports betting platform, however I was limited very quickly in the betting amounts, and I would really like to try to resolve this but I couldn't resolve it through the chat.

My experience with thunderpick.io has been extremely negative.

First, my account was limited so that I could only place bets of up to 1 euro per match. That was already concerning, but the biggest problem came when I tried to withdraw my money. At that point, the site displayed the following message: "Your account has been suspended. Please contact Customer Support."

I contacted their live chat customer support, but I received no real help and no proper response. Right now, I cannot access my money, and I have not been given a clear explanation for why my account was suspended.

Based on my experience, I cannot recommend this site to anyone. Be very careful before depositing any money here.

my account got suspended after requesting a withdrawal
and now they are refusing to honor my withdrawal after all the documents i sent to them to prove im the legal owner of the account

I have been a depositing customer for a couple years. I always have a pleasant experience at Thunderpick, whether winning or loosing. It is one of my favorites.

Deposits go smoothly, as do withdraws. The site is unique, it really stands out from the crowd of competitors and is easy to navigate.

Thunderpick has put a great deal of thought into helpful insights like game thumbnails showing amount you have won on that game. Being able to try a game in fun mode is a plus also.
All of this goodness would be just nothing really without a site having dedicated support specialists...well they do and these people are amazing!

The website is very proactive and responsive and the communication is smooth with support

Great site, quick deposit and withdrawals.

VIP host Sharmaine is very friendly and generous. Support is always quick to help as well!

Ive never had a better experience with any other online casino.

Despite being crypto-only and being a little... questionable, the staff of the site still assisted with self-exclusion

My name is Hiago. I found a betting site on the internet called “ThunderPick”. I created an account and started placing some bets. After everything, I tried to withdraw my money, but unfortunately my account was showing as blocked.

They asked me by email to provide all my documents, and I sent everything they requested. After that, they blocked my access and now they say they will not reactivate my account and that my funds have disappeared.

I have done everything, including completing the KYC process and contacting the company through chat. I requested at least a refund of my deposits, but it was denied.

They are claiming that I am using multiple accounts, which is completely untrue. In any case, I am simply requesting the return of my deposits.

Voided Bets after they had already won, voided bets about to win all without being able to explain why. Their website constantly glitches and it will be your fault if it benefits you, or your fault if it benefits them. They will make sure you dont win regardless. Support sucks as well

I have been a Thunderpick customer for over six months (Username: Insanny) and was previously very satisfied with their service: fast deposits and withdrawals, responsive support, a wide esports section, and a user-friendly interface.

Today I encountered a suspicious/fixed Valorant match (Bet ID: 51a6ed89-f40c-453a-a1f8-cd52bdabc34d). I placed a bet against a streamer. The team opposing the streamer initially had a significant advantage and then won 2 more rounds, with extremely high odds. After that, the match disappeared from the live section, and the team I bet on began deliberately losing the game: they were not just playing poorly—they intentionally gave up rounds and ran at opponents with knives. I have full evidence; this was clearly a fixed match.

I expected the bet to be voided since the event disappeared from live betting during the deliberate loss. I assumed the administrators monitor such situations, but to my surprise, the bet was settled as a loss. I immediately contacted customer support and offered to provide evidence, but received a standard response that did not resolve the situation.

Although the bet amount was small, this situation seriously undermines my trust in Thunderpick. I hope the management contacts me directly, reviews the case, and provides compensation, including moral compensation, which could change my opinion about Thunderpick’s integrity.

Upd: I have provided Thunderpick with more detailed personal information so they can contact me, and I am now waiting for their response. I am ready to provide all necessary evidence and explain the situation in full detail.

SCAM WEBSITE WARNING !
I got blocked to bet on my account and look what they say
Daria @3:20 PM
At Thunderpick, betting limits are set based on numerous factors; mainly the tournament’s prize pool, the competition’s reputation and the teams competing.
Me @3:20 PM
Those numerous factors not about me, if it would be tournament’s prize pool, the competition’s reputation and the teams competing it would be 0$ wager for every player in Thunderpick.io?
Daria 3:22 PM
At this time I am not able to discuss other players account I can only advise of yours.
hahahahahha they just straight lying to you that it is tournament limit not individual when i know my friends doesnt have any limits and when u say if u create account and there will be no limit they said we ban you u cant do this, what a joke website

Jaseen come through everytime awesome guy

me and Janssen chat about food. mans cool

My nickname is AverageJoshua388
I wagered 60k$ and i was betting a lot on Dota 2 and Cs2. Couple days ago my account was suspended for verification purposes and i did my verification successfully and they opened back my account. BUT after that i saw that my limit went 10x DOWN from limits i had before being suspended. I asked support: Why is my limits went down? They answer: We don't adjust individual betting limits on Thunderpick accounts.
And THAT IS straight lie to customer becuase in their betting rules #21 says: We also reserve the right to adjust limits on individual Accounts as well. Okay first lie it’s not the end
I asked if my friend will create account on Thunderpick, he will have 10x bigger limits than me HAVING wagered 60k with verified account, they say we can’t talk about others accounts 🤣🤣🤣🤣🤣
I also got shadow banned on betting on exact league in cs2 because my limit is 0$ xD
I wanted to become VIP and also and now my bets limit are 5$. This is insane scam i wonder how other people become VIP on their website. I have all proofs that I’m honest player but they do not care at all
AVOID
I’ll talk about this all over twitter and every social media so people will know about scam
UPDATED: They emailed me they will take a look at it and never answered back, still 0 out of 10!