I recently had an issue with applying my reward codes to my order. Contacted customer service and the issue was resolved immediately. Customer service is amazing. I’ve only been using Three Ships f... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Never a bad experience dealing with customer service. The company stands behind their product and wants their customers happy. I love every Three Ships product that I’ve tried and recommend them to ev... Vis mer
I love Three Ships products. I use Purify cleanser, toner, jelly drops, Radiance moisturizer during the day and Dream moisturizer at night. I also use the eye brightening masks. I’m 62 with uneven sk... Vis mer
I've never used products that felt so clean, absorbed so well, yet did what they said they would. And I love the smells! Rewards tiers are awesome. Customer service, which I needed for the first time... Vis mer
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Highly Recommend!
Their products are the only thing that has worked for my skin in some time. I tried their sample kit and really loved the bestsellers. They also have great customer service and are true to their guarantee if something doesn’t not work out. I give them lots of credit for good communication, that really helps when trying a new brand.
Excellent natural beauty products
Excellent natural beauty products. Reasonably priced and don't irritate my skin.
I love these products
I love these products - they make my agin skin feel really well looked after - plus the customer service is incredible!
Excellent customer service - went above and beyond!
I love the products and have made several purchases in the last year and a half. This past week I contacted them and had the best experience with an online company's customer service that I've ever had! I had an issue with an order but forgot about it, and moved on with life. Months later, I finally remembered to contact them, and I was certain it was a lost cause. Instead, I received a response within 24 hours! AND they went above and beyond to resolve the issue and immediately sent a replacement product! I was already a repeat customer due to how much I love their skin care line. However after this experience, I wanted to write a review to commend Three Ship's on their superior customer service!
Run into an issue with my address & was…
Run into an issue with my address & was worries that it will not get to me in time or will be delayed. So I quickly emailed the email address that provided in my confirmation order. Sent them an email & got a reply back the same day within an hour. I was relieved that we can reach out to someone immediately. We corresponded in a timely manner & my issue was resolved quickly. Which gave me a peace of mind that my order is in good hands. Was impressed by their efficiency & the fact they privided an email to go to when you run into any issues. I hope they continue to provide excellent service throughout. This gave me confidence that this will be a good company to give my business to & will not give me a run around.
Amazing products and customer service.
I have been purchasing their products for a few years now, it’s the best products I have ever used on my face. But I keep coming back for the incredible customer service. Best company I have ever dealt with. I truly can’t stop telling people to buy their products it’s amazing.
Excellent products and service
My experience with Three Ships is 5+ stars. Their products are very good, and if you have an issue, their Customer Service is top notch! There are many ways to earn rewards points and sales that make the cost actually reasonable. A big plus is that Three Ships is Canadian.
Love this company!
First of all, love the fact that this is a clean skin care company. They provide great tips on how to use the products and when. The pricing is not outrageous. They have a great rewards program. I had a question regarding whether I received the right discount and they looked into it in a timely manner (it was my fault).
Lost a customer
This is the third time I received a product with almost a third contents missing. This was the Skin Hero serum. Right out of the box, you can see (there is clear section indicating product inside) a substantial amount is missing. This product line is not inexpensive. The packaging in some of their facial creams is not ideal either. A lot of product wasted. I usually buy from an online retailer (and will post the picture there). There are only a few I can use, as most make my skin break out. As many mentioned on another review page, this line is better suited to younger skin. But I refuse to pay for a bottle that has contents missing. There are many great, clean product lines out there that are also Canadian.
The quick response back & solving my…
The quick response back & solving my problem.
DO NOT WASTE YOUR MONEY
I really had high hopes for the eye cream due to my dark circles and eye bags. After a week of using it, it has not helped at all! As a matter of fact, my eye bags are even more prominent in the morning.
Three Ships products are the best I’ve…
Three Ships products are the best I’ve ever tried and are ethical, sustainable snd affordable. My skin has never looked so good. I’m so happy they’re a Canadian company; another positive reason for buying their products!
Three ships has developed products that are clean and natural without chemicals.
My face is naturally more hydrated and the wrinkles have minimized. Stay true to your facial routine morning and evening and you will find that you will get an age-appropriate look that looks more healthy.
Really enjoying the products
Really enjoying the products . My face no longer has a “tight” feel . I especially love the cleanser . I also had helpful efficient service when I was unable to access a discount code .
Three Ships are awesome.
Three Ships are awesome.
I had a question and it was answered promptly! Thanks Three Ships! Good luck to you!
Only Day 2 and Love, Love!
I have used Three Ships two times now and already see a difference. Upon waking in the morning, my skin looks hydrated and this is huge for me. My skin feels wonderful after using this product. I think the starter kit is genious. Now that I have sampled, I will definately purchase more. Thank you!
Customer service is top tier!!
Customer service is top tier!!
I was trying to place an order on a long weekend sale and was having issues, I reached out in the “contact us” section and was pleasantly surprised to get a reply with the information I needed to complete my order on the Sunday of a long weekend, that is amazing!
As well the products are fantastic, I ordered the trail kit about a year ago and within two weeks ordered all the products in full size and have been using them faithfully since, i even ordered more trial kit sizes that are the best for travel(two week supply in tiny containers for flying with carry on only it’s the best)
Communication was timely and clear
Communication was timely and clear. Product great
I am happy with the skin care products…
I am happy with the skin care products that I use. They have improved the appearance of my skin and it feels more hydrated. The company definitely cares about their clients and I have found them to be easy and pleasant to deal with. I will certainly continue with their products. Lillian McConnell
Fantastic Communication
Have not taken the opportunity at the time to buy or use any of the products. I had a concern that I shared with the company, it was responded to in a timely manner. Communication was clear, understanding and compassion was shown. In a time when customer service, generally speaking, is not what it has been in the past (I’m not talking about the “customer is always right” garbage, just dealing with pleasant, thoughtful people), it was really nice to experience it here. It added trust and an assurance that I will indeed purchase my desired products.
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