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TH March Anmeldelser 

849
•
TrustScore 4 av 5

4,0

Ur- og smykkeforsikringsselskap
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Katie Has been really helpful to amend my quote and provide the right details after me giving the wrong email address. My problem was fully resolved in matter of minutes and customer attention was... Vis mer

Vurdert til 5 av 5 stjerner

After 50 years involved in all aspects of personal insurance, i have never experienced such civility and service along with professional advice. Even the trainee ROS was superb. I have employed around... Vis mer

Vurdert til 5 av 5 stjerner

The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really h... Vis mer

Vurdert til 1 av 5 stjerner

My fiancé bought me a lovely diamond engagement ring and uploaded the link sent by TH March and now they’re saying he’s not sent them the right documentation. He has tried to phone them numerous times... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Ur- og smykkeforsikringsselskap
  2. også i
  3. Boligforsikringsselskap
  4. Forsikringsbyrå
  5. Forsikringsmegler
  6. Personforsikringsselskap
  7. Virksomhetsforsikringsselskap

Om TH March

Skrevet av virksomheten

Trusted insurance advisors since 1887, it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.


We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.


Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.


Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.


We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!

Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

849 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(849)

10 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Slow Responses - Competitor is better

Moving to TH March from Highworth Insurance has been arduous. Was looking to get insurance on a watch which has been insured elsewhere previously, jumped through all of the hoops TH March provided and still it doesn't seem enough. Latest response from them is says I didn't show the watch when I got it valued at a high street brand which I did (I'm sure they wouldn't just value something they've not seen). Average email response takes 7 days... Not a good experience at all.

12. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra TH March

Dear DS

We are sorry to hear that you are having difficulties with the insurer’s requirements for an up to date valuation when insuring a watch. It is easy for us to say as brokers, seeing other customers’ claims going through so smoothly, how important it is that our customers get all their documentation sorted out correctly at the start. But trust us, and trust the feedback here, that it really does make all the difference if you are ever in the difficult situation where you need to make a claim.

We can see that you and our team have communicated back and forth by telephone and email multiple times regarding the insurance requirements for a number of weeks. We were sorry to hear that our explanations and support in you obtaining the necessary documentation were not satisfactory. This is not the experience of most of our customers, so we thank you for bringing to our attention that something has gone wrong on this occasion. All our colleagues are trained to explain the documentation requirements and we have created what we think are helpful guides but we are always looking at ways we can improve our service.

As regards any delayed responses, please also accept our sincere apologies. We are experiencing a high volume of emails and calls into our office but are trying hard to take steps to deal with this.

In the meantime, we are glad that you have continued your insurance with us currently and your watch remains covered.

Kind regards
Nat at THM

Vurdert til 5 av 5 stjerner

Excellent service quick and friendly

Excellent service quick and friendly.
I lost the diamond from my ring. When I contacted T. H. March the phone was answered promptly, the member of staff was friendly and professional. The whole process of completing a claim form and getting the ring repaired was very efficient and straightforward.

23. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic customer service

Charlotte and Oliver were fantastic and walked me through the process of making a claim as It’s a stressful lol experience when you lose high value jewellery. I can’t recommend enough!

16. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very impressed with ease of use with…

Very impressed with ease of use with the company, and when I did have to make a claim for my wedding ring which I stupidly lost, I was soon put at ease, after sending the forms they emailed and my valuation cert, that I would be covered. Jayde there also contacted the original jewellers I went to, to ask about the best price to get my replacement if I decided to go there for it, which I did for sentimental reasons at least, so it couldn’t have been easier and I highly recommend the company

6. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Engagement ring repairs

My engagement ring needed to go back to the jewellers so that a couple of smaller diamonds could be replaced. I found the claims process with TH March to be super easy from start to finish, with TH March being easily contactable via email if I had any questions. Thank you for the A* service!

28. august 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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