I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... Vis mer
Selskapet har svart
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... Vis mer
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Kontaktopplysninger
Greenbox Storage,, BR8 7LT, Swanley, Storbritannia
- 0303 003 1111
- thirtyoneeight.org
4,6
Enestående
247 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good communication and helpful…
Very good communication and helpful clear advice. However, a couple of details that weren't given were assumed and put in the advice: two ages... I said early twenties and it said 21. Also said a youth member and it said under 18. Neither of these were what I said and were incorrect.
8. september 2023
Simply promising
Easy to follow instructions on completing the order. Help at hand, if required
25. august 2023
How hard can it be?
Ordered 3 items, 2 of each. Waited three weeks for delivery. Only one of each.
Raised issues. Subsequent delivery received just two of the three. Still waiting for the last one. Now six weeks since first ordered. These are A4 posters. How hard is it to deliver six peices of A4 paper?
Given two stars because customer service has bee easy to get in touch with and very polite.
22. juni 2023
Svar fra Thirtyone:eight
Hi there, really sorry to hear you had this experience. The final poster is on its way to you now but we agree we haven't met our high standard for customer service on this occasion so we can only apologise.
We're glad that you had a good experience with our team and hope you won't hesitate to contact us again should you need anything.
Help line was able to answer all my…
Help line was able to answer all my queries. Registering was easy. Emails taking me through the process. I also liked the website which offers training.
23. juli 2023
Good website for information around Safeguarding
Easy to use website to order items. Good resources at a reasonable cost.
25. juni 2023
Thank you
Thank you. Good information and I liked the format with two handed presentation.
Two criticisms - (not just you - this happens all the time). Waiting for latecomers is such a waste of time (although I understand why you do it)
I found the pace of information presentation was slow. I think, I could have learnt this quicker.
15. juni 2023
Svar fra Thirtyone:eight
Hi there, thank you for choosing to train with us and for your valuable feedback. This has been passed on to the training team.
Great training resources
The training I received from them was very clear, helpful, targeted and professional.
6. desember 2022
That safeguarding should be a priority for everyone
Good resources easily available to the point
11. juni 2023
First Contact
An easy, uncomplicated process - definitely makes me want to review other products.
20. mai 2023
Really helpful support staff
24. april 2023
Thirtyone:eight is a great resource for our Church
Thirtyone:eight give great support and advice. They have great resources and training option for continued development and maintaining best practices. Keeping our organisation up to date with information and new relevent legal requirements. Easy to use website and DBS check procedure. Really like the introduction of the new online ID checks for DBS, saving processing time and keeping individuals personal details secure. I wouldn't hesitate to recommend Thirtyone:eight services to other organisations.
Newsong Community Church
18. april 2023
All provided as requested…
5. april 2023
Easy to navigate
2. mars 2023
Giving advice following up even if they…
Giving advice following up even if they do not get the response they expected.
23. mars 2023
Great resources ty
16. mars 2023
Excellent resources and advise
The guidance given is excellent both when I call for advise and in the material.online. thirty one eight has been invaluable when writing our safeguarding policy.
13. mars 2023
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