DO NOT BUY SHARED OWNERSHIP WITH THIS COMPANY.. they expect you to do all repairs to home dont service your boiler wont even help with pest control but expect full rent every month.. WORST MISTAKE... Vis mer
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Se hva andre synes
I MOVED TO A BUNGALOW WITH 13 IN JANUARY. OVERALL THE CONDITION OF THE HOME IS EXCELLENT, ALL ID LIKE TO SAY IS THAT THEIR ELECTRICIAN AND REPAIR TEAM UPDATE THEIR TRAINING ON THE ROLE, AS THEIR LAC... Vis mer
Selskapet har svart
My13 are the most corrupt housing association going. Sub contracting work out to other companies and not telling the tenant or sub contractors That the property in question has asbestos and j... Vis mer
Selskapet har svart
Since 13 took over standards have determined. Yesterday they installed a new combi boiler I asked for inconvenience compensation and they said no. When the previous company tristar did work I was comp... Vis mer
1,6
Dårlig
67 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
AVOID LIKE THE PLAGUE
Awful repair service charge you tonnes when you stop paying their rent that's when they start caring
5. mai 2023
Anmeldelse skrevet uten oppfordring
Rude and unprofessional
This is a company filled with rude, unprofessional and unhelpful staff where they tend to do what they like with zero repercussions and this includes a large and varied selection of their staff just generally being miserable and clearly showing they are not interested in dealing with you unless it's to their benefit.
Upon researching the company I have found numerous claims of people having issues with the staff which instead of being greeted with a cheerful, polite and respectful manner they were greeted with minimal words and a very unhappy attitude to do the job they are paid to do, with multiple occasions the jobs are not even being finished and to a below satisfactory standard.
If you happen to have any run ins with this company I would suggest avoiding their staff as much as possible and using a third party source to deal with them if available as it's a struggle to get work out of them at the best of times.
There are multiple reasons why I wouldn't recommend this company but for now I will end it here to avoid creating a novel length explanation.
If anyone doesn't believe this review, you are more than welcome to deal with them. But other than that, thank you for reading.
~Kevin
11. august 2022
Anmeldelse skrevet uten oppfordring
Shocking company
Well what can I say about this group. If I could I would of went private. Not only do the patch manager threaten you with eviction but the repair take 3 month to get fixed and I have seen it with my own eyes how the tradesmen and woman who work for the repair team are treated if there don't complete there job I a hour phone call after phone call putting pressure on them. The customer service staff are rude and hang up on you and when you as for help there don't issue with any sort of help at all
30. august 2022
Anmeldelse skrevet uten oppfordring
Despicable Organisation
Reprehensible social housing provider, causing chaos to countless decent working families, particularly on newbuild housing estates, with their boneheaded selection of unruly, unsuitable and inappropriate tenants.
No vetting process for tenants. No due diligence for tenants. No consistency in processing issues to do with their tenants causing anti-social behaviour. No Duty of Care for private homeowners who have to suffer from Thirteen Group tenants' behaviour. No responsibility taken when their tenants cause grief and harassment to law-abiding private homeowners. Awful organisation.
12. august 2022
Anmeldelse skrevet uten oppfordring
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