Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Dies war das einzige kissen, mit dem ich es mir biquem machen konnte! Alle riesigen Korperkissen waren so unbequem. Ich habe meinen Babybub mit 22 Wochen bekommen und benutze ihn seitdem jede Nacht (i... Vis mer

Vurdert til 5 av 5 stjerner

Life-changing! The size is ideal, and it’s so practical for various sleeping positions. I’ve always been a stomach sleeper, and adjusting to side sleeping felt like torture—until I found this pillow.... Vis mer

Vurdert til 5 av 5 stjerner

I was really unsure about the product just because I’ve tried other pillows and have just accepted I won’t sleep comfortably through my pregnancy but my pillow arrived today and I’ve just had the best... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Dropshipping scammers from China. Absolutely do not buy. They sell a bad quality counterfeit from babybub made with poor, itchy and hot materials. I got fooled into buying this one thinking I was buyi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mammabutikk

Skrevet av virksomheten

The Natty Pregnancy pillow provides essential side support and comfort throughout all stages of pregnancy, ensuring you get the assistance you need.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Avoid like the plague

Reviews on their site are all raving about this pillow, received mine 2 weeks later after ordering so very slow on delivery. Once received worked well for the first couple of weeks then somehow the Velcro just doesn’t work well on it at all, you can literally pick up the pillow off the Velcro.

I contacted customer service sent them a video and got a response saying sorry there is no warranty on our products but we would like to offer a 30% discount on your next purchase. Absolutely not, if anything I’m sure there are far better brands out there with working Velcro for half the price.

8. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Thank you for bringing this to our attention. I apologize for the inconvenience and the experience you had with our support team. It sounds like we missed the mark here, and I want to make it right. We recently updated our Velcro, and our standard procedure is to send a replacement cover pillow as soon as possible when an issue like this arises. I’m sorry this wasn’t offered to you initially. We’d like to correct this by sending you a replacement cover right away, free of charge. We truly value your feedback and hope this will restore your confidence in our products. Thank you for your understanding.

Vurdert til 5 av 5 stjerner

Goede keuze

Ik ben 7 maanden zwanger van een tweeling en ik heb de slechtste tijd om in slaap te komen... Dit maakte een enorm verschil en ik heb eindelijk voor het eerst in weken de nacht doorgeslapen!

4. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is a scam company

This is a scam company. I ordered a week ago and still haven't received any shipping confirmation. Customer service does not reply. Unfortunately, I checked their Instagram too late; the last post was in 2023. It's a shame how people are fooling pregnant women.

1. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

We're deeply sorry to hear about your experience and sincerely apologize for any inconvenience caused. It appears that there was an unfortunate issue with your order. We are addressing this immediately to ensure you receive your purchase as soon as possible. We sincerely apologize for the delay and any inconvenience you've experienced.

Regarding your inquiry, we noticed that you reached out to our support team this morning. Our usual response time is within 24 hours, but we've marked your email as a priority, and you'll receive a response as soon as possible.

We also wanted to clarify that our latest Instagram post was made in April of this year. However, we appreciate your feedback and will strive to be more active on social media.

Thank you for your patience and understanding.

Vurdert til 3 av 5 stjerner

Comfortable but...

Very comfortable but I saw some on Amazon at less that are exactly the same,these ones have just the Natty tag. Delivery has taken ages,10 days wich makes me think they arrived from China.They delivered with Royal mail, no signature needed and they just left it in front of the door. Packaging awful for the amount of money that the item costs.

31. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Thank you for your feedback. We're glad to hear you find our product comfortable. We strive to offer good quality products.
Regarding delivery, your comments are valuable, and we already took them into consideration for improvements. Thank you for bringing these issues to our attention.

Vurdert til 5 av 5 stjerner

It is a very suitable product as you…

It is a very suitable product as you can adjust and personalize the way you use it. The team is the best as they’re willing to help you if anything is needed.
I know what my present for future pregnant friends will be.

2. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Thank you very much for your kind words!

Vurdert til 5 av 5 stjerner

Still recommend you try

Sadly, the pillow did not help with my wife’s pain when she was sleeping. But, the support team promptly refunded us. I would definitely recommend that you give this pillow a try.

10. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Thank you for taking the time to share your feedback!

Vurdert til 1 av 5 stjerner

Untransparant and fooling customers

I ordered a pillow online last week, assuming it would arrive within 1-2 business days. This isn't the case, I think this gets shipped from China and there is no clarity on when it will arrive.
This is highly disappointing, and I wish I hadn't ordered from this business. Their communication after ordering is limited and unclear.

Update after receiving the package: The pillows arrived in a humid (smelly) box, luckily the pillows were dry. They were vacuum-packed, and molding them into shape took some time and I feel like they never fully got their desired shape. It's not the great product they promote it to be.

Conclusion: I would not recommend this product or business to anyone due to unclear shipping info and low-quality product.

8. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Hello Lobke,

Thank you for taking the time to share your experience. We apologise for any confusion regarding our shipping times. Our shipping policy is provided on our website, and we send tracking links via email to keep our customers informed. We're sorry if this information wasn't clear and caused any frustration.

Regarding the condition of the packaging, we use reusable vacuum-sealed bags to protect the pillow during transit. Unfortunately, shipping can sometimes lead to unexpected issues, but we are relieved to hear the pillow itself was dry and undamaged. It is normal for the pillow to require some fluffing and airing out after arrival to reach its full shape and comfort.

If there’s anything else we can do to assist you, please don’t hesitate to contact our support team.

Vurdert til 1 av 5 stjerner

Rits kapot

Komt in een kapotte doos binnen en de rits is al kapot

1. april 2024
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Svar fra NATTY

Hi Isabelle,

I am truly sorry to hear about your experience. For faulty items, we promptly provide a replacement or a refund. According to our records, you opted for a full refund, which was promptly processed.

Regarding the box, it is used to protect the pillow during transport, as delivery companies can sometimes be undelicate. If it arrives damaged, it is beyond our control. However, we can offer solutions such as a replacement or a refund.

Again, I apologize for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Oplichting

Oplichting !

Pakketje word meerden dagen achter elkaar met een nieuwe track en tracé code aangeboden maar wordt uiteindelijk nooit verstuurt.

Mailt contact is onmogelijk wordt niet terug gereageerd.

Je ontvangt geen pakketje en bent dus gewoon je geld kwijt

26. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Excuses voor het eventuele ongemak dat u heeft ervaren. Onze gegevens geven aan dat het pakket inderdaad is afgeleverd en dat ons klantenserviceteam binnen één dag heeft gereageerd op uw vraag, zoals beloofd op onze website. Als er nog verdere zorgen of problemen zijn die u wilt bespreken, aarzel dan niet om rechtstreeks contact met ons op te nemen. We staan klaar om u te helpen en uw tevredenheid met onze service te garanderen.

Vurdert til 5 av 5 stjerner

I’m in love

I’m currently 19 weeks pregnant and been suffering from back pain. I looked at several pillows online and decide to take a risk and purchase this one as not too familiar with the brand. All I can say is - it’s great for me. I’m definitely having better night sleep and always wake up in the same position not rolled over onto my back. I live in the UK it took about 1 1/2 weeks to arrive but well worth the wait. I would recommend the long version as you can use the pillow in different positions to support you. Please Natty do other colours.

18. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Artikel konnte anscheinend nicht…

Artikel konnte anscheinend nicht zugestellt werden - vergeblich mehrmals versucht Kontakt aufzunehmen, ich habe nie eine Antwort erhalten! Geld weg, kein Produkt erhalten. Sehr betrügerisches Verhalten! Finger weg von dieser Firms!

6. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Liebe Karin,
vielen Dank, dass Sie sich bei uns gemeldet haben. Unseren Aufzeichnungen zufolge wurde Ihr Paket anscheinend in einer Abholstation aufbewahrt und ist nun abgeholt worden. Wenn die Informationen, die uns vorliegen, nicht mit Ihren Erfahrungen übereinstimmen oder wenn Sie weitere Bedenken haben, wenden Sie sich bitte an unser Support-Team. Wir sind gerne für Sie da und sorgen dafür, dass alles zu Ihrer Zufriedenheit gelöst wird.

Vurdert til 1 av 5 stjerner

Bad experience

Bad experience! The product wasn’t delivered to me and after several weeks waiting, the delivery company told me to ask for the refund to the provider (Natty). Absolutely shameful!

6. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra NATTY

Dear Cristina,
We sincerely apologize for the inconvenience you've experienced with your delivery.

Unfortunately, packages getting lost in transit is an occasional challenge, and we acknowledge the difficulty in tracking them once they're in the hands of the delivery company. We understand your frustration, and we're sorry for any inconvenience caused.

To address this issue, we offer the option of reshipment or a full refund for situations like these. If you haven't already, please contact our customer support team with your order details so that we can assist you.

Once again, we apologize for the inconvenience, and we appreciate your understanding. Thank you for bringing this to our attention.

Vurdert til 4 av 5 stjerner

At 27 weeks really helpful

I got the pillow earlier in my pregnancy, before I really needed it. I used the wedges for support when I needed. But now I'm 27 weeks I literally don't know what I would do without it. I am a back sleeper so side sleeping is a work in progress. I have the long pillow on my left side to slightly hug and have between my knees (I also have back pain and need the knee support) and a wedge at the lower back level. So when I turn over it is supportive on both sides.
It can get you some time to get used to the pillow reason why i don't feel to give full stars. But I'm glad I got it early and would also recommend to do so.

26. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great customer service

I bought the pillows as a gift but unfortunately they didn’t fit the purpose. The customer service gave me a good solution for the refund. Extremely appreciated. Anyway the pillows were excellent products and with a good design.

25. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This "company" and their product is a scam

I am very disappointed with the product. First, it came streight from China on a plane, so it took long and with a terrible carbon footprint shipping items one by one. How can anyone set up a business in this manner? Second, the product looks very cheap with a noticeable plastic feel. I thought the cover was supposed to be cotton, but aftee carefull reading of the website it says "cotton-blend", so basically polyester and it feels like that. Very disappointed. Finally, there was a very strong smell of the fabric, i washed the cover right away but it still smells. The website says that the pillow "is OEKO-TEX® STANDARD 100 certified", certainly not mine. With this smell the product would never be allowed to the European market. There is also no certification label or even a little label with composition and washing instructions attached to the product. Someone is making money at the cost of environment and people's health, this is criminal.

24. januar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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