I had specific ideas about the gift I was ordering to be engraved. My vision took a few emails back and forth but their desire to get the design right was clearly as important to Things Engraved as i... Vis mer
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I appreciated the quick responses and the patience when handling repeated requests for edits and changes. Two points I would have appreciated: 1. I never had the name of who I was dealing wit... Vis mer
Right from the time of placing the order the customer service is excellent. Responses and turn around was super quick. And once approved the item was customized and shipped really fast. I got to see... Vis mer
They did a great job communicating every step of the way and delivered in a very timely manner! It arrived before the person’s birthday and so I was very happy (I wasn’t expecting it to arrive in time... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Kontaktopplysninger
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
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Things Engraved strived for perfection and achieved!
I had specific ideas about the gift I was ordering to be engraved. My vision took a few emails back and forth but their desire to get the design right was clearly as important to Things Engraved as it was to me!
The custom made glasses arrived on time…
The custom made glasses arrived on time and look nice. Packaging was carefully done to avoid damage. The glasses will make a great gift for my wife!
Great communication and follow-up
Great communication and follow-up
Almost perfect!
I appreciated the quick responses and the patience when handling repeated requests for edits and changes.
Two points I would have appreciated:
1. I never had the name of who I was dealing with online. It felt a bit impersonal.
2. The mock ups were good, but it would have been helpful to see my product (an engraved name plate) on something to get a better idea of how it might look. A computerized example, perhaps.
Everything worked out great
Everything worked out great. Excellent customer service and product.
Confusing website, incorrect order
The web site was confusing and difficult to navigate. My order was initially incorrect and it took multiple messages with the company to correct the issues. But the company seemed friendly and eager to help.
I received EXACTLY what I asked for and…
I received EXACTLY what I asked for and I am thrilled with the end result . All your help was greatly appreciated.
It was so easy and they did an awesome…
It was so easy and they did an awesome job on my order!
The customer service was very patient…
The customer service was very patient after many many questions I had. And answered every question successfully.
Overall amazing experience
The worked with me to design exactly what was needed. Quick responses and great communication. Such an easy experience dealing with them!
Insanely quick turnaround
Insanely quick turnaround, amazing product, couldn’t be happier
Excellent experience from order to delivery
Right from the time of placing the order the customer service is excellent. Responses and turn around was super quick. And once approved the item was customized and shipped really fast. I got to see the product that was shipped as a gift and i can say it was good quality and I will definitely order again. So my experience has been amazing. And I am very happy to have found a Canadian company, I can support.
5/5 on everything about Things…
5/5 on everything about Things Engraved.
It was a rush order and they turned around 40 pint glasses with our desired engraving in record time.
Everything was very well packaged for shipping.
The Things Engraved team was very responsive
The Things Engraved team was very responsive and attentive to design wishes and made sure the products were well done. I have used this custom print service before and will do it again!
Great experience
Great experience, they reached out to me and went font I preferred and it was delivered on time. Thanks again!
Engaged
Engaged, extremely responsive, quick, good quality.
Order two new badges for our fantasy…
Order two new badges for our fantasy league trophy. The order was delivered fast and I had plenty of design input before the order was final.
Great work
Excellent service and product.
Excellent company from start to finish
From start to finish this company has been great .. I reached out with an idea of what I wanted and some not the greatest quality pics/logos. And even with poor qaulity logos,they made my plaque perfect. Im very happy with what i ordered. Communication back and forth thru email was easy and fast. Would highly recommend
Thank you for taking time to adjust
Thank you for taking time to adjust the template before printing and for the communications always very professional
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