The Virtual Gurus Anmeldelser 19

I'm taking a walk down memory lane. Everything is super good for me now, so I can afford to take the time to comment on my experience working with VG.

I was a very early contributor as an Executive Admin Asst. I came up through the ranks to be ranked as a go-to VA, including being included in their so-called 'cohort' program and onboarding as a trainer/coach.

However, once they identified my interest in AI business solutions, I believe they saw my perspective as a threat to their emphasis on delivering low-tech, easily replicated human skills, and I was drummed out. Not sure - I could never get any sincere feedback.

I came away feeling used, screwed, abused, underpaid, and disrespected.

Thankfully, I'm out now and have built a satisfying and lucrative business for myself. I'm still connected with a number of my talented old buddies from VG ranks, all of whom share my perspective on feeling used and sad.

I can't comment from an employer's perspective, but this is a cautionary signal to North American-based potential service providers. Be careful - you'll spend a ton of time, get paid minimum wage, and be sold out if a client makes any claim (regardless of its legitimacy), and you'll never get a straight answer from their management.

VG is client-oriented - they have little or no regard for their contributing VAs. Be prepared to be in a 'dime a dozen' class if you work with them.

We've had the pleasure of working with Virtual Gurus for the past two years, and their support has been instrumental in helping us scale our business globally.

From marketing coordination to back-office support, their team has consistently delivered high-quality, reliable work that’s allowed us to stay focused on growth.

If you're looking for a trusted partner to help you grow without burning out your core team, we can’t recommend Virtual Gurus enough!

We've used VG for 2 years and it's been super easy and helpful. The client success team is amazing and we are happy with all the VGs we've gotten. We got bookkeeping and social media support and didn't have to spend tons of time trying to find qualified people.

I was a virtual assistant for a few months. I could never go back there. The previous commenter said it best so I encourage you to read their experience as a virtual assistant! Gaslighting is prevalent at VG. They're rigid and inflexible. I've been an EA for over 16 years, and I was never treated this way. Some of the clients are terribly disrespectful. A potential client had asked me to illegally change information for insurance purposes.

***UPDATE***: To Virtual Gurus ---> Please STOP spending time commenting on reviews and start actively looking into the complaints your clients and VAs are presenting to you. Your "AI replies" DO NOT reflect the experiences shared by real people. They come off as dismissive, generic, and completely disconnected from the actual issues that need addressing.

⚠️ PSA for Anyone Considering Working with Virtual Gurus (VG) as a VA: Read This Before You Join ⚠️

I don’t usually post things like this, but after my experience with Virtual Gurus, I feel a responsibility to warn others especially those looking for remote work or thinking this platform offers stability and support. Spoiler: it doesn’t.

Here’s the raw truth based on my experience:

👉 You are underpaid. Expect $18/hour with unpredictable, often barely livable hours and zero guarantee of stability. They talk about “freedom and flexibility” while giving you scraps and calling it opportunity.

👉 You’ll be micromanaged and gaslit. If a client situation goes sideways even because of their lack of onboarding or disorganization VG will happily throw you under the bus instead of advocating for you. No transparency. No protection.

👉 It’s a popularity contest. Unless you’re part of their inner circle or buddy-buddy with upper management, you’ll get the bottom-tier clients, minimal hours, and be treated like you’re disposable. It’s less of a “platform” and more of a high school clique in disguise.

👉 Bias is alive and well. It’s hard not to notice that VAs who are white or not in the “preferred crowd” get held to different standards, overlooked, and left behind while others are promoted, protected, and prioritized. If you’re not what they want to support, you won’t stand a chance.

👉 There’s no real path to growth. They love to dangle coaching and “future opportunities” in front of you, but it’s mostly smoke and mirrors. If things don’t go perfectly in one role (even if it’s not your fault), you’re quietly pushed out with vague language and no second chances.

This company sells the dream of empowerment and community but behind the scenes, it’s exploitation, favoritisms, and zero accountability.

I gave it my all. I took accountability. I showed up. And I was treated like a problem instead of a person. If you’re thinking of joining, think twice.

You deserve better than Virtual Gurus.

We had high hopes for Virtual Gurus, but our experience has been deeply frustrating. Despite multiple written attempts to part ways amicably, the company continued to charge our account after notice was given. Our request for a refund on unused hours and itemized billing has been completely ignored.

After receiving no response via email, we posted a review—which finally got their attention—but still, no resolution. This isn’t how business should be conducted. We’ve now filed a formal complaint with Service Alberta and Red Tape Reduction, as this experience has felt more like being stonewalled than served. Proceed with extreme caution.

Very Disappointing Experience – Billed for Unrendered Services, Poor Support

We had a very disappointing experience with Virtual Gurus. After a period of inactivity, they sent us a so-called “final invoice” for services that were never rendered. We still have 10 unused hours on file, which we paid for, but instead of compensating or refunding us, they are now trying to charge us extra for services that were never delivered.

When we reached out to resolve this fairly, the response was stubborn and inflexible. They insisted on billing us and told us the 10 unused hours would remain as a credit “on file,” even though we clearly stated we have no intention of continuing with their service.

They said their Director of Client Services would reach out to resolve the matter, but instead, we received an email eight days later from someone threatening to escalate the unpaid invoice to collections — again, for services not rendered. Meanwhile, the 10 hours we paid for are being held hostage.

We even suggested they apply our 10 unused hours to offset the so-called final invoice (which would be the fair thing to do), but they refused.

In addition to the billing issue, the virtual assistants (VAs) we were matched with were not up to standard. It was clear little to no effort was put into proper screening or matching, and it ended up wasting our time and money.

I would caution others to think carefully before engaging with Virtual Gurus. Their customer service approach feels more like a trap than a partnership. We are left paying for time we never used, and for services that were never delivered.

So you admit to sending marketing emails, SPAM!!!, why do you not make it a one click to unsubscribe?? I keep getting spam mails from a Ryan Monero who will not remove me from his spam list. That's all I'm asking. STOP SPAMMING ME!! Also, you have no easy contact link on your website which is also a very big red flag!!

They keep spamming me over and over, and I do trust any of those 5 star reviews they have!! Legit companies do not keep spamming you! To many real companies to use instead of supporting a spammer. and I did try to report this to them, however they want way to much personal info on their contact form. and you can't reply to the spam emails they just block them.

Virtual Gurus is an Indigenous-led business, and we are proud to support and stand by them. Their dedication to quality service and versatility is unmatched. We highly recommend Virtual Gurus to anyone in need of top-notch virtual assistance. We'll be referring everyone we know to this fantastic company!

I hired my virtual assistant through Virtual Gurus, and all I can say is wow. Initially, we brought them on board to handle some general administrative work, but our Executive Assistant (EA) went above and beyond our expectations. She now manages our bookkeeping, marketing, and all of our administrative tasks with exceptional efficiency.

My VA Barbara has been with me for 3 years and I could not ask for a better team member to assist me with getting tasks done so that I could grow my business. She is extremely efficient and has assisted me with the daily work flow so that I am no longer feeling overwhelmed. This has allowed me to find a better work/life balance which I was looking for. I can count on her to get the job done. I am extremely pleased with the support she has provided me.

I approached Virtual Gurus for support scaling my product coaching business and keeping my sanity as a mother and ambitious professional late last year. Unlike other VA sales team I spoke to, Rebecca Ajayi Ayokunle was stellar at listening to my needs and my Client Success Manager, Taylor Nelson, has been kind, supportive and impressively responsive.

I was matched with Shehmeen Bhatia who is so much more than an EA. Her attitude is relentlessly positive and she has greatly increased my capacity to work on higher-level priorities to grow my business AND stay organized as an endlessly busy parent.

I'm very grateful I made the decision to hire a VA and genuinely highly recommend Virtual Gurus.

For the past two years, I have had the privilege of collaborating with Virtual Gurus, benefiting greatly from the exceptional support provided by their executive and virtual assistants. Their dedicated client management team has consistently impressed me with their ability to match me with highly competent candidates. In particular, my current EA, Johanna K., has played an indispensable role in the growth and management of my company.

Johanna has served as an integral Chief of Staff, adeptly handling various responsibilities including employee management, vendor procurement, fostering vendor relations, and overseeing project management initiatives. Our collaboration is marked by regular quarterly and annual reviews where we meticulously assess Key Performance Indicators (KPIs) and diligently track progress towards achieving our goals.

One aspect that sets Virtual Gurus apart is their flexibility in accommodating my evolving needs. They've seamlessly allowed me to adjust my monthly hourly package to align with fluctuations in workload, making the decision to continue our partnership an obvious one. My experience with Virtual Gurus has been nothing short of exemplary, and I look forward to our continued collaboration.

Our experience with Melissa, our Virtual Assistant from Virtual Gurus has been nothing short of exceptional. What stands out is Melissa's alignment with our organizational values. We are a volunteer organization dedicated to empowering women and driving equality in the workplace, and the content Melissa crafts resonates deeply with our mission. Her contributions not only reflect her talent but also mirror our purpose, creating a synergy that propels us toward our goals.

Melissa's creative ideas, exceptional communication and graphic design skills have elevated our social media presence and email marketing campaigns. Since she joined, our organization's most highly engaged social post to date was a direct result of Melissa's creative genius and execution.

Melissa's collaborative nature and commitment to being a team player make her an absolute pleasure to work with. Her positive attitude and willingness to go above and beyond make her a valuable asset to our organization. Her dedication and reliability have been invaluable to our team's success.

We highly recommend Melissa from Virtual Gurus to any organization seeking marketing and content skills!

Needed an assistant who could schedule team meetings once a month internally for my company. They wasted my time for a month and couldn't find someone who could use google calendar, write agendas and use labels in email, and coordinate over slack. Very disappointed as I've found better candidates over fiver and upwork. Now they're refusing to give a full refund - this place is a scam and their candidates are not trained to do basic Gsuite work. Save your money and time

The company is bipoc and queer owned. So it seems that this would be worth an investment for a model that operates with honest and equitable standards. However that is not the case. And they pay their assistants minimum wage at $15 bit charge 31 to 35 an hour.

The Virtual Guru in house support staff seem to work very hard and around the clock.
The virtual assistants are a hit or miss.

My first virtual assistant did not work out. And I asked for a task to be completed where more than five hours and been spent and only one hour had been allotted. When the assistant sent same Incomplete link the staff said they cannot be held accountable and for a loss of two months of work and loosing clients they would allow me to take two hours back and find another virtual assistant.
The next trial was short and had spotty communication. Even after coaching they were not able to deliver a one hour task within a week.

After much debate for refund, a final trial assistant was assigned. It was informed this was someone reliable and with good reviews. And if I chose not to continue then I could receive two free hours upon my return with company in the future. This was without acknowledgment of the multiple monthly payments that would not be returned or provided services for.

After some tasks and meetings the final assistant had asked for more hours for our trial, but they were not provided. Then apparently she mentioned that she quit her role to the company, and I did not hear from again informed the company for which they did not respond for a month. And then escalated my refund for multiple months of unused hours despite my willingness to try multiple assistants.

Upon sending my final trial assistant an inquiry a couple months later asking for what happened, they mentioned they informed the company they resigned... And was not sure why the company failed to mention this.

The issue was still not resolved and management mentioned most of hours were used and they would do a favor and provide five hours reimbursement. Each assistant sent screen shot of hours and weekly submitted reports to show they had not provided false numbers and were indeed the same as mine and the rest of the staff. An assistant mentioned numerous client of theirs have mentioned similar problems. So I was not the first with this experience.

However, even after five attempts in writing, leadership provided no evidence and said giving five extra hours of reimbursement was fair and said I was arguing and their systems were accurate (even though no evidence was shown and client mentioned they had screen shots of time log and weekly reports from each assistant.
They are comfortable justifying their false numbers and don't show any evidence nor resolution despite numerous emails to leadership, who are third level of contact after the issue being escalated.

I am a published freelance writer and editor who specializes in marketing, advertising, and e-commerce. Hoping to partner with thevirtualgurus.com, I noticed that there were no reviews on Trustpilot. After further research, I discovered why. As a freelance professional, it is challenging to compete with the "weekend warriors" and the "I could do that" individuals often found on platforms like Fiverr, Upwork, and Clear Voice.

I am currently undergoing a rigorous, job-specific vetting process required by the gurus. It is refreshing to know that a company is taking its due diligence in vetting its freelancers seriously. This provides clients with highly vetted and skilled freelancers, while also giving us peace of mind that we are not competing with low-quality, AI-generated material at a discounted price. The gurus are leading the way in filtering out AI-generated content and low-quality work, providing companies with fresh insights and consistent quality work from the freelancers they hire.

The entire vetting process is recorded and reviewed before freelancers are allowed to communicate with client companies. I still have about 3-4 hours of work left to complete the vetting process, but I am confident that I will meet the minimum requirements to join such a professional company as the gurus.