Fantastic Villa agency to deal with, kept us updated all the way through the process. The Villa we booked was brilliant, we were a family of 8 with teenagers and in-laws, everything was catered for.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We would highly recommend The Villa Agency. Ginnie and her team are excellent. Always there to answer queries, quickly. Very efficient. Their portfolio of villas in Portugal is fabulous. We have been... Vis mer
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We have used Villa Agency exclusively for our holiday in bookings for many years. At the most basic level nothing has ever gone wrong. The villas always live up to expectations and car hire arran... Vis mer
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Another great holiday in Portugal thanks to Ginnie and her team at Villa Agency , and simple booking system .We had a lovely villa in a convenient location for restaurants, shops and trips into Carv... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our family-run business has been specialising in holiday rentals since 1984. With villas to rent in Portugal, Greece, Spain, and Croatia, we create the foundations for your unforgettable escapes. When you choose The Villa Agency, you're choosing more than just a place to stay – you're choosing a tailored experience with our expert knowledge and personal service. We understand the importance of financial peace of mind. That's why we're proud to assure you that our villa holidays are fully bonded, providing 100% financial security. We love holidays. Let us take care of yours.
The Villa Agency
Skrevet av virksomheten
- We are a family run business catering primarily for family holidays. Our holidays are fully bonded so your money is 100% safe.
- When you telephone us you will hear a friendly voice, not a recorded multiple choice announcement. We love talking about our villas and have all the time in the world to assist you. Among our staff are mums who take their children to our villas and are happy to discuss each property with you, helping to choose the right one for your family. We believe that our personal and old fashioned approach to service is the reason why so many of our clients choose to book with us year after year.
ATOL and ABTOT protected
Complete financial protection
All holidays booked with The Villa Agency are fully protected so your money is 100% safe.
Kontaktopplysninger
The Hames, Ovingdean Road, BN2 7BB, Brighton, Storbritannia
- +441273 747811
- mail@thevillaagency.co.uk
- thevillaagency.co.uk
4,9
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248 anmeldelser
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Svar fra The Villa Agency
Thank you so much. We are so pleased you enjoyed your stay at Villa Lobelia. It has been a pleasure taking care of your holiday plans and we hope we get another opportunity in the near future.
The Villa Agency were at all time helpful and efficient.
The Villa Agency were at all times efficient. The members of the agency were always polite, courteous and very helpful. Even while we were away they made contact to make sure everything was as expected. We had every confidence in their management.
26. oktober 2024
Svar fra The Villa Agency
Thank you so much for this lovely review. We are absolutely delighted that you enjoyed your stay at Marcelo and sincerely hope we hear from you again when you are next booking a villa holiday.
Terras Altas was fantastic as always
Terras Altas was fantastic as always. Great 2 weeks and will be back
21. september 2024
Svar fra The Villa Agency
Thank you Mrs Shaw! We are so pleased you enjoyed your stay and look forward to welcoming you next year.
Always have a fabulous holiday with the villa agency…
Always have a fabulous holiday using the Villa Agency. Nothing is too much trouble for them. The managers for the villas are all wonderful too.
28. september 2024
Svar fra The Villa Agency
Thank you Mrs Brenner. That is really lovely to hear. Thank you for taking the time to share your experience and we are thrilled you enjoyed your stay at Sao Pedro.
Smashed it out of the park!! again!
Smashed it out of the park again!! I have been using The Villa Agency for over 20 years. Every detail is taken care of and nothing is too much trouble. Thank you again Ginnie and team.
26. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Villa Agency
Thank you so much Mr Swift. 20 years!! That is some dedication. We have the same dedication to you too, and hope to arrange many more happy holidays for you in the future. Ginnie and the team.
Customer service excellent
Customer service excellent. Will definitely book through them again.
17. oktober 2024
Svar fra The Villa Agency
Thank you so much. We are thrilled you had a good experience and look forward to hearing from you in the future.
The Villa Agency are exceptional
The Villa Agency are exceptional. We’ve booked with them for a few years and the service is outstanding.
Would have no hesitation to recommend them and will be booking again soon.
14. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Villa Agency
Thank you so much for sharing this. We are so thrilled your enjoyed your stay at Gwenva and we can't wait to welcome you back.
The Villa Agency- Algarve 2024
First the help to locate the right villa for us was so supportive, then the quality of the villa, help from the villa managers and care taken to ensure the holiday met our expectations was first rate.
It’s the 8th time using the Agency and it continues to deliver.
30. september 2024
Svar fra The Villa Agency
Thank you for sharing your experience. We look forward to helping arrange holiday number 9!
Always super efficient and friendly
Always super efficient and friendly. We have been going to Portugal with the Villa Agency for a decade or so now, and have always been extremely well looked after. We've been to several different villas over the years and they have all been chosen with a great deal of care and attention. Our latest holiday in a new villa was as ever a fantastic experience. It is a family run company, so you always have contact with the same people. Ginnie & her team are exceptionally helpful and go beyond and above to make your holiday special. We have already booked our holiday for next year. Need I say more !
24. august 2024
Svar fra The Villa Agency
This is wonderful to read! It has really made our day, thank you. It is a pleasure to take care of your holiday plans and we look forward to welcoming you back to Martina in 2025!
Ginnie and Amanda are always really…
Ginnie and Amanda are always really helpful in booking our suitable villa. I know there is someone at the end of the phone if I have any queries or need help . Been booking with Villa Agency for twenty years now . Wouldn't go with anyone else.
23. september 2024
Svar fra The Villa Agency
Thank you Mrs Ginn. That is so lovely to read and we have enjoyed looking after your holiday plans as always. Next year already locked in too! Best wishes from us all.
Another fabulous villa holiday.
This is the 4th consecutive year that we have rented a villa from The Villa Agency and once again we were not disappointed. We went to villa Pessoa in Vilamoura and had a wonderful holiday. The villa was excellent - very well equipped, lovely spacious bedrooms with very comfortable beds and high quality bathrooms. The outside area was great, with plenty of shaded areas should you want them and the table tennis table proved much more popular than I expected it to be!! The villa is in a great location, close to the Marina and with 2 supermarkets less than 5 minutes drive away and a couple of restaurants, bakeries/cafes just a couple of minutes drive away. All in all it was the best villa we have been to so far, albeit the most expensive one too but on balance we felt it was worth the extra £ and we have already rebooked for next summer.
I cannot recommend the Villa Agency highly enough. Ginnie & her team are so helpful & friendly and offer a very high level of customer service. They know their properties very well and are therefore able to help you choose the right villa for you. I cannot imagine using any other company now for our villa holidays.
8. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Villa Agency
Thank you for your glowing and detailed review. We are genuinely delighted that you enjoyed Pessoa so much and we look forward to welcoming you back next year. It is always a pleasure to take care of your holiday plans. Ginnie and the team.
Svar fra The Villa Agency
Thank you. We are so pleased you had a good experience. Ginnie and the team.
Super efficient
So friendly and efficient. We have used the villa agency 15 times.Never had a problem they couldn’t fix . They know how to look after their clients
24. august 2024
Svar fra The Villa Agency
Thank you so much. This means the world to us. We look forward to taking care of your holiday plans again next year at Katrina. Ginnie and the team.
Overall good experience!
Great villa offering/inventory... we loved the one we rented! Our villa was as described on the website, communications with the agency were fluid, instructions were clear, local contact accessible during rental... overall good experience!
11. august 2024
Svar fra The Villa Agency
Thank you for sharing your experience. We are so pleased you enjoyed your holiday at Casa Salute. We look forward to looking after your holiday plans next time. Thanks again for the 5 stars! Ginnie and the team.
Very good admin and service
Very good admin and service. Expensive villa had a few snags and below par
21. august 2024
Svar fra The Villa Agency
Thank you for praising our service. The 'snags' you experienced when you arrived were not what we would expect either and we accept that this is not what you want when you are holiday. The house manager did attend and address the kitchen sink and we are sorry it was not perfect when you arrived but hope that you had a lovely holiday once it was resolved. Ginnie and the team.
They have bespoke approach to…
They have bespoke approach to selecting and administering each rental
12. juli 2024
Svar fra The Villa Agency
Thank you for your lovely words. It is always a pleasure to look after your holiday plans and we are thrilled that you enjoyed Casa Leao. Ginnie and the team.
The team at the villa agency were so attentive and super friendly …
The team at the villa agency were super from start to finish, no question too silly and always a quick response 7 days per week! We received a lovely and unexpected call from Ginnie whilst on holiday and after the handover to the local agent, just checking in that all was in order and we were having a good holiday.
A very attentive service from start to finish and we will definitely use again :-)
14. juli 2024
Svar fra The Villa Agency
Thank you so much. We are absolutely delighted that you had a good time at Casa Jula and that we did a good job looking after you. That is all we hope to achieve. We look forward to taking care of your holiday plans in the near future. Ginnie and the team ;0)
Excellent customer service
The efficient and personalised customer service at The Villa Agency alongside the outstanding standard of the villas are the reasons we wouldn’t consider booking through anyone else. Thank you for another perfect stay!
26. juli 2024
Svar fra The Villa Agency
Thank you for sharing this. We are positively glowing reading your review. We are so happy that you enjoyed your stay at Casa Leao and look forward to helping arrange many more memorable holidays for you. Ginnie and the team.
It's our second booking & a pleasure to deal with
It's the second time now that we've booked our villa through The Villa Agency and it's been straight-forward from start to finish. We received comprehensive details on the property prior to our arrival and when we arrived at it, it was just as described. Would definitely recommend them.
26. juli 2024
Svar fra The Villa Agency
Thank you so much for sharing your experience. We are so pleased your enjoyed your stay at Belcarina. We look forward to helping you arrange your next villa holiday. Ginnie and the team.
Great service
We enjoyed a fantastic holiday through the Villa Agency. From purchase, to pre-holiday preparations, during the holiday and since coming home they have been great.
All communications were clear, in good time and friendly in nature. They responded to emails & calls very quickly, most, if not all, within 24 hours.
We had a slight mix up with transfers on arrival (not Villa Agency's fault) and they helped sort that out quickly. In conversations throughout the process it was very clear they were invested in ensuring that we had a great and relaxing holiday.
I would actively look to use them again when looking for a villa holiday and happily recommend them to others.
22. juni 2024
Svar fra The Villa Agency
Wow thank you so much for this. It is lovely to read and we are thrilled that you enjoyed your holiday at Villa Mila and had a good experience all round. We look forward to taking care of you again. Ginnie and the team. ;0)
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