Great value. The towels are so soft and fluffy, they feel exactly like luxury hotel towels. Really glad we ordered from this website, will definitely be ordering again. Good communication on delivery... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Towels seem good quality although havent used yet,good price but took a lot longer to receive as didnt have the full address on,i only found out royal mail couldnt deliver them when i went on to trac... Vis mer
The Towel shop offers a wide range of bedding, towels, dressing gowns etc. This was my second purchase of sheets and pillow cases. The sheets are 200TC 100% cotton. I wouldn't normally pay for such q... Vis mer
I bought these towels because there's I bought elsewhere locally would not stop malting. The towel company ones are thinner but equally as absorbant and only a third of the price of the ones I had. I... Vis mer
Informasjon om virksomheten
Om The Towel Shop
Skrevet av virksomheten
At The Towel Shop we are committed in providing you with the best customer service, we are now offering all our customers a 365 Day Returns Policy with FREE Shipping on all our products.
www.thetowelshop.co.uk
Skrevet av virksomheten

- 1 year money back guarantee
- We are committee in providing you with the best customer service therefore, we now offer all our customers a 365 Day Returns Policy with FREE UK Shipping on all our products.
- FREE UK Delivery
- We offer FREE Delivery on all our products throughout mainland UK - *Minimum purchase required
- Low prices for all
- Our customers come first and for that reason, we ensure that our low wholesale prices are passed on to all our customers so you make all the savings.
Kontaktopplysninger
Swan Lane Mill, Higher Swan Lane, BL3 3BJ, Bolton, Storbritannia
- 01204 455455
- sales@thetowelshop.co.uk
- thetowelshop.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Inefficient after sale service
As I said I could not see a size,my mistake but it should be more prominent,and one size fits an average 16 -18,and would smother a size 12.I contacted the lady and indicated that I ordered in a hurry so contacted the number given,answered the question,gave the order number But because you took so long in replying it was too late to cancel the order My main complaint is that you took so long to reply

Svar fra The Towel Shop
Good quality
Will order again
Great value. The towels are so soft and fluffy, they feel exactly like luxury hotel towels. Really glad we ordered from this website, will definitely be ordering again. Good communication on delivery time etc as well. Would recommend
Mixed quality/Unfair Returns Policy
I made a big order and Delivery was quick. But in terms of quality:
1) Pillows are amazing, Sateen Pillow cases and fitted sheets also amazing.
2) V pillow is clumpy and pillowcase is rough, the quality is poor.
Updating my review:
3)The bathrobes and towels seemed okay-ish, I had high expectations from Luxury Collection Egyptian Cotton, they don't look as fluffy as they were in photos and they shed. A lot of fibres dropped on my carpet when I unboxed them. AFTER WASHING the bathrobes prior to use, they have became thinner and the shedding continued on, I bought 3 bathrobes and they are all the same, not worth the price.
I spent £174.58 on the products and found out later on - the Returns Policy says "You can return your parcel within 365 days as long the item is unused and unopened.". Naturally, I would open the product from its packaging and when I found there is a defect, it's no longer eligible for return because it's been opened. And that I have to pay to ship the return of defective products. That is not so fair, is it?
So I got a response here in Trustpilot to contact them about my order and was offered £15 gesture of goodwill to change my review. Thank you for the offer, however, I wish to provide an accurate and honest review of my shopping experience in your website.
Lovely towels and very impressed
Bedding
All items as described and excellent quality. Next day delivery for collection.
Delivery service is not so good the…
Delivery service is not so good the fact that a code as to be given meant the driver went away on two occasions before delivery took place
I bought in the sale and have an…
I bought in the sale and have an excellent quality sheet which has washed beautifully
Good quality towels ans decent size…
Good quality towels ans decent size compared to other bath towels…very reasonably priced, speedy service
Delighted , will order again
Really nice product at a great price!
Really nice product at a great price!
Swift delivery and well packed.
Very nice colour pink And lovely to…
Very nice colour pink And lovely to get out of the shower
There was a mistake on my order…
There was a mistake on my order delivery. I phoned and the remaining items were sent by return. Wouldn’t buy from anyone else.
First class product
First rate service. Towels were excellent quality, really happy with them. Have recommended the company to friends and family. Delivery was quick too.
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