Lovely mattress, but a very frustrating experience as a customer. Dispatch is 7-10 working days but despite asking numerous times by email and via support ticket, no one could give me an estimated del... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Vis mer
I wanted a mattress for my children’s cot which is 31 years old as My son and Daughter in law are expecting a baby in August. I measured the cot and ordered a custom mattress, organic fitted sheet and... Vis mer
Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Kontaktopplysninger
Storbritannia
- thetinybedcompany.com
4,3
Enestående
177 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Had a custom crib mattress made
Had a custom crib mattress made, very quick email response confirming sizes etc with in minutes of order being placed, and I thought pretty reasonable price wise and good service.
I then emailed them exactly 40 minutes later to ask if they would add custom made sheets to my order so I didn’t have to pay double postage, their response “I was to late” as the order had been processed!
I would have understood if they’d made the mattress and mailed it but it was literally 40 minutes from mattress order to requesting custom made sheets.
So sadly went else where and didn’t pay postage.
A little flexibility would have helped.
Mattress received today does have a strange smell to it, also no email saying been dispatched it had been left and blown under our car !
So it’s been a mixed experience sadly the negatives out ways the positives.
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Hello Jane,
Thank you so much for taking the time to share your feedback. I’m really sorry to hear that you weren’t able to add to your order. That should have been possible and I completely understand how frustrating that must have felt.
We’re always looking for ways to make shopping with us smoother and more enjoyable, so your feedback genuinely helps. As a little apology and a thank you, we’d love to offer you free shipping on your next order with us. Just reach out to our team before you place it and we’ll take care of the rest.
We really hope we can welcome you back soon and give you the experience you deserve.
Warmest wishes,
The Tiny Bed Company Team ✨
Excellent products
Excellent products, good prices, easy website and good delivery times.
17. september 2025
Svar fra The Tiny Bed Company
Hi Juliet,
Thanks so much for sharing your recent experience with us, we really appreciate it!
Kind regards,
The Tiny Bed Company
Glad I found this company
Lovely quality you can't find other places. Great customer service.
19. august 2025
Svar fra The Tiny Bed Company
Thank you so much! We're thrilled you love the quality and really appreciate your kind words about our service. It means the world to us!
Best regards,
The Tiny Bed Company
Misleading description for mattress…
Misleading description for mattress caused me to purchase the incorrect size of mattress. Company not taking accountability, very poor customer service
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Hi Sue,
We’re sorry to hear you feel this way. We’ve checked our records and can’t find any order or correspondence under your name, so it seems we haven’t been in touch directly about this. We’d love to put things right - if you could email us at hello@thetinybedcompany.com with your order number, we can look into what happened and resolve any concerns. Thank you.
amazing custom mattress
We had a custom made mattress for our little boys bed after my partner decided to build a bed to fit in an awkward place 🌟 I can honestly say it’s amazing the quality is lovely! so so pleased i found this website, will definitely use again 😍 All done and received under 2 weeks and the price was great too.
12. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Thank you for your lovely feedback. We’re so pleased the custom mattress for your little boy’s bed fits perfectly and meets your expectations. It’s great to hear you’re happy with the quality, quick turnaround, and price. We’re delighted you found us and look forward to helping you again in the future.
Great customer service and excellent quality
I needed a custom mattress for an oval cot and the Tiny Bed Company made it super easy to do, and followed up with me to ensure I sent additional pictures so they could get the fit correctly. The resulting mattress is beautiful quality, amazingly comfortable (yet within child depth regulations) and fits the frame perfectly. Would 100% order from them again.
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Thank you so much for your wonderful review. We’re so pleased to hear that you found the process of ordering your custom oval cot mattress easy and straightforward. Ensuring we had the correct details and photos from you was an important step for us, and it’s great to know that this extra care paid off with a perfect fit. We take pride in crafting mattresses that not only meet safety regulations but also provide exceptional comfort and quality, so it’s lovely to hear your kind words about both. We truly appreciate your trust in us for such an important purchase and look forward to helping you again in the future.
Svar fra The Tiny Bed Company
Thank you so much for your feedback - we’re delighted to hear you’re happy with the comfort and quality of the mattress!
I’m glad I came across this company
I’m glad I came across this company. It save me lots of money. Great quality matters, quick delivery. My baby is sleeping so comfortable on it.
18. juni 2025
Svar fra The Tiny Bed Company
Hello! Thank you so much for taking the time to share your experience. We’re so pleased you found us and that your little one is sleeping comfortably! Thank you again for your lovely feedback.
Perfect Products
I’ve purchased a next-to-me cot mattress and a Moses basket mattress, both were perfect. The team asked for additional info on the Moses basket item and to ensure its accuracy. I’ve also ordered fitted sheets from them which are perfect and feel lovely and soft. Highly recommend!
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Hi there, Thank you so much for your kind words! We’re delighted both mattresses were a perfect fit and that you’re loving the softness of our sheets. Your recommendation means a lot to us!
Excellent quality mattress
A beautifully well made mattress for our cot exactly what we wanted . The mattress is covered in a quilted cover which looks great and feels comfy .
19. mars 2025
Svar fra The Tiny Bed Company
Thank you for your lovely feedback! We’re so pleased the mattress is exactly what you wanted and that you love the quilted mattress cover. Wishing your little one many comfy nights ahead!
Highly Recommended!
Highly Recommended!
We placed an order for a custom mattress just before Christmas and received it around 10th January . Jessica was fantastic, she reached out to us for pictures since we weren’t sure about the mattress corners for our custom bed. She kept us updated throughout the process even on the weekends, which was really reassuring that everything is going well in the workshop.
The quality of the mattress is excellent! Before the delivery, we received an email with the tracking number, allowing us to track it easily. We were initially nervous about the fit, height, or potential damage during transport, but everything went perfectly.
Thank you!
25. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Thank you so much for your kind words! We're delighted your custom mattress fits perfectly and that the process felt smooth and reassuring from start to finish.
Svar fra The Tiny Bed Company
Thank you so much for reviewing your moses basket fitted sheets. We really appreciate it and we are pleased to here you felt your shopping experience was easy and the product you received was as described. Thanks again!
Terrible customer service
We were sent the wrong mattress but opened the plastic sheath which has no warning on it that if it’s open you can’t send it back and needless to say they wouldn’t accept it back. Their customer service is terrible and they haven’t taken ownership of how bad they are. Will never use again.
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Hi Rebecca,
We understand that you thought you ordered a different mattress, however, we can confirm that you ordered the Tiny Dreamer™ - Premium Foam Mattress To Fit Chicco Next2Me Crib (83 x 50cm), and this is exactly what was promptly dispatched to you, as per your order confirmation and dispatch emails.
Additionally, the packaging clearly states that opened items may not be eligible for return, as confirmed by the photo you provided. Our returns policy is in place to ensure that all baby mattresses remain brand new, unopened, and uncompromised for safety reasons.
While we are unable to accept the return in this case, we’d be happy to assist if you wish to order the Tiny Dreamer Natural version. Please don’t hesitate to reach out, and we’ll be happy to help.
Best regards,
Jessica
Single size mattress
Ordered a single size mattress for our baby’s floor bed. Arrived within the expected time frame and is wonderfully made and supports our weight too for when we need to get in and comfort. Would recommend to anyone!
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Tiny Bed Company
Hi there,
Thank you so much for your lovely feedback! We're so happy to hear that the mattress is working well for your baby’s floor bed and providing great support for both you and your little one. We truly appreciate your recommendation!
If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing The Tiny Bed Company!
Best regards,
Amy B
Very Happy Customer
I have an antique cot which is an old family heirloom. For obvious reasons I was unable to get a mattress and bedding to fit the little cot off the shelf, after searching the internet I came a cross the tiny bed company. Their service was second to none, the mattress and bedding have been cut exactly to fit with notches on the corners to the precise measurements. I can not praises this company enough. Well done and keep up the good work. Helen M
18. januar 2025
Svar fra The Tiny Bed Company
Hi Helen,
Thank you so much for your kind words! We're absolutely delighted that the mattress and bedding fit perfectly with your family heirloom cot. It's wonderful to hear that our service met your expectations, and we truly appreciate your thoughtful feedback.
Thank you again for choosing The Tiny Bed Company – it means a lot to us.
Best regards, Jessica
Fabulously made mattresses with quality…
Fabulously made mattresses with quality materials. Thanks for the wonderful product!
27. desember 2024
Excellent and timely delivery of cot mattress.
I ordered my made-to-measure cot mattress on 7th December, just after the deadline of 5th December (for pre-Christmas delivery). I was very pleased indeed when the mattress arrived a few days before Christmas, just in time for our daughter's arrival with her young child. Thank you so much.
18. desember 2024
Great service
Great service, high quality matress protector and sheets made to bespoke size.
17. september 2024
Svar fra The Tiny Bed Company
Thank you for your kind words! We’re so glad to hear that you’re happy with the service and the bespoke-sized mattress protector and sheets.
Your satisfaction is our top priority, and we truly appreciate your feedback. If you need anything else or have any questions, feel free to reach out!
Best regards,
Amy B
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