The TCG Shop  Anmeldelser 

12
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Samlekortbutikk

Skrevet av virksomheten

The TCG Shop is a leading online retailer in the UK specializing in Magic: The Gathering. We offer a wide variety of single cards, accessories, and sealed products, all tailored to meet the needs of tabletop gaming enthusiasts. Our team, comprised of passionate gamers, is dedicated to providing an extensive selection of high-quality products and exceptional customer service. In addition to Magic: The Gathering, we carry a broad range of Pokémon and Yu-Gi-Oh! products, sourced directly from licensed distributors to ensure authenticity.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

12 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(12)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse

Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I finally get to share bad habits with friends

Ordered loose packs from this store, came well packaged and dispatched fast with fair pricing.

Ordered here after a larger online retailer had sent me an incorrect number of packs to play a sealed game with a friend, and over 4 weeks later this is still unresolved - no LGS have stock.

Can finally get a game going, thanks to The TCGShop, and hopefully get another friend to make poor financial decisions for cardboard with the upcoming hobbit set.

30. juli 2026
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Svar fra The TCG Shop

Thanks so much for the review. Glad we could come to the rescue and get the packs out to you quickly.

Hope the sealed game went well, and we’ll happily take some responsibility for any future poor financial decisions involving cardboard. Thank you!

Vurdert til 1 av 5 stjerner

Awful company to deal with placed an…

Awful company to deal with placed an order online said it was in stock.

Placed the order then came a load of excuses why the product was not getting shipped.

Asked for a full refund and no reply.

Another scamming website stay well away.

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The TCG Shop

Hi, we’re sorry to read this. We haven’t been able to identify an order or refund request matching the details in your review.

There may have been some confusion, as we are aware of another website previously providing customers with our business details. Please contact us directly with your order number, confirmation email and the website you ordered from so we can look into this properly and help resolve it. -Thomas

Vurdert til 1 av 5 stjerner

I have tried to contact TCG as the…

I have tried to contact TCG as the order I placed with them has still not arrived after over a month. There has been no reply to this, so I guess I've just been scammed. Buyer beware.

5. mars 2026
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Svar fra The TCG Shop

This order is in transit and tracking shows a failed delivery attempt, with redelivery pending.

Delivery times can vary depending on the shipping method selected, and this was communicated at the point of purchase.

We have now responded directly and are monitoring the delivery to ensure it is completed.

Vurdert til 1 av 5 stjerner

Honestly has to be the worst experience…

Honestly has to be the worst experience of purchasing pokemon cards take your money for pre order stock

A MONTH AFTER ITEMS SHOULD OF BEEN DELIVERD

They use the excuses that they run out of stock and or not reply to emails for weeks and weeks after you should of had your delivery and then when you air your problems they get defensive and returned my payment for 20 etbs luckily for me as there are many that have not got there money back
As i was going to call the bank to get my money back DO NOT TRUST THIS SHOP

5. mars 2026
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Svar fra The TCG Shop

This order was a pre-order item that was delayed due to supplier allocation issues outside of our control.

We provided updates during the delay and offered the option to wait or cancel at any time.

Due to a breakdown in communication, the order was cancelled and fully refunded immediately.

Vurdert til 5 av 5 stjerner

Helpful and friendly!

Had a few hiccups with my order but that was due to outside factors snd the team was very quick to help when possible and very communicative! Cannot thank them enough for helping and being transparent about delays. The apology extra was an extremely pleasant suprise and it is now on display on my desk will absolutely be coming back in the future!

Im very sorry the review is late i actually wrote one previously when i first got my order so im not sure if it didnt save or if i did something wrong 😅

7. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The TCG Shop

Thank you for the review, we appreciate you taking the time to come back and leave it.

Glad everything got sorted in the end and that you were happy with the outcome!

Vurdert til 1 av 5 stjerner

Pre-ordered, refused return. Scalper prices.

Pre-ordered 3 items.
When the items were released it was seen that they are scalpers prices, requested a refund.

Due to the pre-order being used as the sale date rather than when the item is shipped.

They will not refund as more than 30 days has passed.
It took over a week for them to refuse the refund, and only after I had gone to the credit card company to open a dispute.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The TCG Shop

This order related to pre-order items, where the purchase date is the date the order is placed, not the dispatch date.

The refund request was made outside of our stated returns window, and therefore was not eligible under our policy.

Our pricing reflects market conditions at the time of sale, which can move both up and down after release.

We aim to apply our policies consistently and transparently to all orders.

Vurdert til 5 av 5 stjerner

I ordered some packs as a new player…

I ordered some packs as a new player getting into the hobby in preparation for my first ever in-person TCG event on the weekend, there was an issue with express shipment but when I contacted the team they were really helpful at sorting out the issue and welcoming!

27. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The TCG Shop

Happy we managed to resolve the situation! Good luck at the TCG event this weekend!

Vurdert til 5 av 5 stjerner

Great

Went of of thier way to send me my order.

17. juni 2025
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Svar fra The TCG Shop

Thank you for taking the time to rate our service!

Vurdert til 5 av 5 stjerner

Helpful and responsive when I had…

Helpful and responsive when I had questions about my order and a little extra suprise when the order arrived.
Would use again .
Thanks

27. mars 2025
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Svar fra The TCG Shop

Appreciate the feedback, glad you were happy with everything!

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. Pre-ordered an item and the a couple of weeks after wanted something else too and they sorted out the whole order to arrive for the release date of the pre-order. Spot on. Thank you so much! Will definitely keep using you!

26. september 2024
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Svar fra The TCG Shop

Hi Carla, thank you so much for your review! We are so happy you are pleased with our service. We look forward to your repeat business!

Many Thanks,
-Thomas

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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