Sustainable Tomorrow Anmeldelser 

138
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Vis mer

Vurdert til 5 av 5 stjerner

Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.

Vurdert til 5 av 5 stjerner

The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Vis mer

Vurdert til 1 av 5 stjerner

Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Vis mer

Informasjon om virksomheten

  1. Forhandler av tannbehandlingsprodukter

Skrevet av virksomheten

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

138 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(138)

42 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

GREAT customer service!!

GREAT customer service!!! Had a problem with the electric toothbrush. Sent an email to them and customer service responded quickly. They solved my problem immediately. Yes, their products are also wonderful. Highly recommend

28. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Happy with purchase

The toothbrush is great.
After a few months use, the battery started to drain really quickly. I communicated the issue and was sent a replacement unit.

I was a little disappointed to find out that the bristles of their toothbrush heads are plastic and need to be thrown in the bin.

26. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I purchased my Zen Bamboo Electric…

I purchased my Zen Bamboo Electric Toothbrush over a year ago and absolutely love knowing that it's organic and plastic free. It's not too noisy and the heads are small enough to reach those annoying wisdom teeth. I love that it's USB chargeable making it easy to take on holidays.
The last few replacement heads I had started getting lose and coming off during brushing after only a few weeks of use. I reached out to the team and Adrien was so responsive and helpful to resolve my issue.
I will always opt to support companies that are making an active decision to consider the impact on the environment, pair that with outstanding customer service, I'll be a loyal customer for life.

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've been looking for non-plastic toothbrush heads…

I've been looking for toothbrush heads -- the bristles -- that aren't plastic. So many microplastics everywhere and your toothbrush is a biggie! They have toothbrushes with plant-based nylon (not fossil fuel-based nylon, ugh). They were super helpful when I emailed for more information. These are not easy to find. Thank you, Sustainable Tomorrow!

21. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my tox-free toothbrush

I love my tox-free toothbrush. Microplastics are EVERYWHERE!! So in the ways I can, I try to eliminate the plastics out of my life, and my toothbrush is just one of the many areas! The castor bean bristles are perfect for cleaning my teeth and the bamboos toothbrush head is sanded and perfectly fine in my mouth. My husband bought a generic bamboo toothbrush head and said the felt like he could get a splinter from it! Yikes, glad I got mine from sustainable tomorrow! Customer service has also been tremendous! I changed my address and order type and they were right on top of it and super helpful! I will continue to use them as long as they are available.

17. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well designed product with real people for customer service!

Excellent responsive customer service was available to answer my questions quickly —always important when trying something new. I have been using the brush for about 2 weeks. I love that the heads are compostable. My teeth feel clean. It is a little less “slick” than plastic heads and so I can be a bit messier with dribbling but I think I will get accustomed to the difference soon.

23. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Solid product

Gave it to my husband as a birthday gift as he is very worried about microplastics. He loves the sustainable brush head. He feels the function is not as great as regular electric toothbrush (eg the brush sometimes pauses while brushing) but still enjoys using it.

At the same time, my experience with the customer service was great. I appreciated Adrien's timely and genuine responses.

29. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Experience

Wow! Great experience. I had some sort of faulty charging port. I contacted Sustainable Tomorrow and they replaced my toothbrush with no issues. I worked with Adrian A and couldn’t be happier. Getting great customer service is so important to me. 5 stars all the way.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wonderful company

Wonderful company. Extremely impressed with the swift response and kind customer service. Thankful this company and products exist! Happy to spread the word and promote great quality products. Thank you.

18. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent product

Excellent product, fast worldwide delivery. I am very happy withe experience and I will continue to purchase from sustainable tomorrow in the future.

16. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Dealt with faulty toothbrush just right

I had one of their toothbrushes for years. When it sadly died, would not charge, (right after I had ordered a bunch of replacement heads), I ordered a new one, but that one wouldn't charge at all, straight out of the box, ugh. I wrote and they made it totally right - sent me a new one that worked perfectly plus a free gift for my troubles. The only reason this is only 4 stars (on top of the frustration of the faulty fresh product) is how slow it is to get things, don't know if it is the shipping method or the distance. But I do love the product and the customer service when things went sideways.

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service and good…

Great customer service and good product. I bought the bamboo electric toothbrushes for my whole family along with some cases. One of the cases didn’t fit and I contacted customer service. Adrien provided fast responses and ensured they would take care of the problem. Very happy thanks!

27. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sustainable Tomorrow

Svar fra Sustainable Tomorrow

Thanks a ton for the great review, Veronica! 😊 So glad we could sort things out for you and your family. If there’s anything else you ever need, feel free to reach out, we’re here to help!

Vurdert til 5 av 5 stjerner

Great company and customer service

Great company and customer service. I appreciate the quick follow up and professionalism of the service team. Thank you for addressing my concerns!

25. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sustainable Tomorrow

Svar fra Sustainable Tomorrow

Thank you so much, Nicole! We’re thrilled to hear you were happy with the follow-up and our service. We’re always here to help, just give us a shout if you need anything! 🌿😊

Vurdert til 4 av 5 stjerner

My electric brush stopped working after…

My electric brush stopped working after 11months. I wrote and the rep was very responsive in replacing with a new since it was under the two year warranty. Adrien A explained the process and executed in short time. The New electric tooth brush arrived this past Saturday. It is powered up and working wonderfully. Thansk!

17. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sustainable Tomorrow

Svar fra Sustainable Tomorrow

Thank you so much for sharing your experience, Thom! We’re really glad the replacement worked out and that you’re enjoying your new toothbrush. If you ever need help with anything else, just let us know! 😊

Vurdert til 5 av 5 stjerner

Their new toothbrush heads are super sturdy!

Several months ago, I left a review about the Zen Toothbrush Bamboo Heads and mentioned that they lose their structural integrity once the head has been taken off and on (e.g., to pack for travel). I received a personal email from Adrien A to apologise, and to point out that they already have a new design out that offers "a more secure fit and greater durability." They ended up sending me a 3-pack for free! I've been using the new heads for many months now, and I'm happy to report that I have not experienced any issues again. The heads fit super tight (it actually takes some muscle to pull them off, haha). I can take the heads on and off for travel purposes as much as I want, and they're staying strong. I am a happy Sustainable Tomorrow customer :)

12. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sustainable Tomorrow

Svar fra Sustainable Tomorrow

Thank you so much for this awesome feedback, Nadia! We're over the moon to hear how much you're enjoying the updated bamboo heads and that they're holding up strong. Your detailed review made our day, thank you for your support and for being part of the Sustainable Tomorrow community! 🌿💚

Vurdert til 5 av 5 stjerner

Fabulous customer service

I had a defective electric toothbrush so I contacted Sustainable Tomorrow via their website. I was contacted by Adrien A within a few days and they provided exceptional customer service. I am so impressed by how the company handled my situation and they have now sent out a replacement and a gift too! Couldn’t fault the service that was provided to me (a great outcome from an unfortunate situation). Thank you Adrien 👏

20. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

I bought an electric toothbrush from Sustainable Tomorrow a little over a year ago but unfortunately it died on me. The customer service was excellent as my messages were always answered promptly and there was no fuss about sending me a brand new toothbrush that I will hopefully use for a long time.
In this day and age, finding good customer service is priceless and it is important to applaud it. Products fail sometimes but it's how you treat your customer that will create a long standing relationship and return business.

13. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv