We are luthiers and normally get our supplies from a distributor abroad however another Brexit benefit and it has been delayed .. We needed strings fast and received exactly what we needed within 24... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was very disappointed with the customer service of String Zone. I am interested in a high-end carbon fiber violin bow and sent email for enquiry. Unfortunately, no reply so far despite 3 em... Vis mer
Selskapet har svart
I have bought a number of items from String Zone (a viola case, strings, peg paste, etc.) and the customer service is always excellent. They are also very easy to get hold of (by phone and email) in c... Vis mer
I'm a professional violinist in the UK and have used String Zone for years. Super reliable, helpful, fast delivery.
Informasjon om virksomheten
Skrevet av virksomheten
The UK's leading online violin shop selling string, cases and all accessories for violin, viola and cello. Famed for its high quality service. Free UK Postage!
Kontaktopplysninger
5 Commerce Way, BN15 8TA, Lancing, Storbritannia
- 01903 942630
- sales@thestringzone.com
- thestringzone.co.uk
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super reliable, fast delivery
I'm a professional violinist in the UK and have used String Zone for years. Super reliable, helpful, fast delivery.
Disappointed Customer Service
I was very disappointed with the customer service of String Zone. I am interested in a high-end carbon fiber violin bow and sent email for enquiry. Unfortunately, no reply so far despite 3 emails were sent in the past week. How could I place order for a high-end violin bow without any communication with customer services.
Message time line:
1. 24 Feb 2026: 23:00 HK time
2. 25 Feb 2026: 9:30 HK time
3. 26 Feb 2026: 23:21 HK time
You should be able to locate them in your email account. I could send copy of messages to you if needed.
I just send an email for enquiry on 5 March: 9;30 HK time. Hope to receive String Zone soon.

Svar fra The String Zone
An impressive range of products, knowledgeable staff, and reliable service
As a professional violinist and violin teacher to all ages, I have been regularly using Stringzone’s services for over 20 years.
There is an excellent choice of viol-related equipment, all very competitively priced.
Their staff are all very knowledgeable, and if there is ever a problem, they are eager to help
Excellent service.
I am a regular customer of The String Zone, and they provide an excellent service with a full range of products, all with a good discount.
Always a great product
Always a great product.
Always swiftly processed too. Great strings. I wouldn't use anyone else.
Gigging musician.
As a gigging musician I've used this company many times for fiddle strings.
Their prices are competative and the delivery service is second to none.
I'd highly reccomend The String Zone.
Highly Recommended
I can't praise Max and Emma at The String Zone highly enough. Very quick to respond, process orders and sort delivery in no time.
Very professional and friendly, highly recommended.
As ever
As ever, great service - easy website and ordering, good prices, fast dispatch and delivery. Happy customer and recommended 🙂
Sent exactly what I ordered on time
Sent exactly what I ordered on time. They are just very reliable.
Very reliable service as always
Very reliable service as always. My order arrived promptly and I’m a very satisfied customer.
Brilliant service!
A great range and excellent service.
Sent me tons of spam
Sent me tons of spam even though I didn't sign up. Keep on emailing about 'points' too. You don't have my permission to do this and it's not legal

Svar fra The String Zone
As usual quick and brilliant service…
As usual quick and brilliant service which we all appreciate
Super fast service and delivery
Super fast service and delivery. Very reliable business to buy from. Highly recommend.
Kun spares delivered just in time for…
Kun spares delivered just in time for my gender music session.
(5 stars for StrZn, 1 star for Voice-typing software)
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







