The Sole Supplier Anmeldelser 

419
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I am trying to get a return label and refund first they offered me a different size then directed me to their refund where you type in order number....not given on any packing invoice....I did type... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

wow, blown away with delivery speed and updates; my trainers arrived within 3 days of ordering them. boxed securely i ordered some Goldie x adidas Silverbirch SPZL Metalheadz trainers and they l... Vis mer

Vurdert til 5 av 5 stjerner

Bought the new J4 White Thunders and they arrived in about 4 days after the official Saturday release! Came in perfect condition, no damages, 100% real and BRAND NEW! Only minor was the box being a bi... Vis mer

Vurdert til 5 av 5 stjerner

My parcel was swapped in transit by the courier. However, Emily from Sole suppliers and the team really done everything in their power to correct the situation. The issue was taken seriously immediate... Vis mer

Informasjon om virksomheten

  1. Arrangementer og underholdning

Skrevet av virksomheten

The Sole Supplier was founded in 2013, with the aim to provide accurate trainer news and release information for the UK and European market. Our community of partners (brands and enthusiasts) provide us with new and exclusive content daily alongside our dedicated in-house team of experts. Curation and selection are key processes for The Sole Supplier. Each item on site is handpicked with insight into legacy, fashion trends, audience and heritage considerations. Through working with over 50 different retailers online, we provide up to date release information on the most coveted footwear from across the continent. The release dates section has become a pivotal destination for the sneaker and streetwear community, especially those looking to stay up to date with trends.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

419 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(419)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Company is a piece of scamming TRASH.

Company is a piece of scamming TRASH.
DO NOT BUY FROM THIS COMPANY
I ordered and paid £255 for a size 10 of the new Jordan 4 Wet Cements. Not only did they take forever to come. They have creases and marks all over them. Creases to the point you know one of the scummy workers tried them on. I emailed them asking for a returns form so i can exchange for a pair up to shelf quality standards. But they told me no “we dont not offer refunds or exchanges as this is a nike production error and where there is mass production some pair will come out imperfect and we do not hold accountability” absolutely shocking and poor customer service. I know never to buy from your shocking company again.

This trash company have now flagged and reported my review as “harmful or illegal content” which means and proves they know they done wrong.

This flag was refused by trust pilot as the review is within their guidelines. So Solesupplier have now flagged my review as “Defamatory Content”. What a joke of a company trying to cover their tracks of absolutely poor quality control and customer service.

7. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Bailee - I hope you are well. We're sorry you feel this way about The Sole Supplier - We have no record of your order and you have not responded to TrustPilot's outreach regarding your order details.

If you wish to discuss your case in further detail, please email info@thesolesupplier.co.uk.

Vurdert til 5 av 5 stjerner

Had never ordered from here before so…

Had never ordered from here before so was skeptical at first but ordered brand new nike air max 95 baltic blue’s & they arrived within a few days perfect condition & cheapest price i could find anywhere else, will definitely order again from here

15. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very disappointed with this company

Very disappointed with this company. We paid £316 for Adidas Preditor Elite football boots. The the sole has split and both have cracked after 3 months. My son has also suffered with several nasty blisters from these boots. Contacted Sole supplier who have told us nothing can be done!! Not what you expect when you pay this much for a pair of football boots!!
Poor customer service.
Will not be purchasing from them again!!

30. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi KGabb. We appreciate the feedback, we're sorry to hear about the experience with your football boots.

If the product had been received this way, then of course we could assist here but as the product was purchased 3 months ago and worn, unfortunately there is no further action we are able to take.

Additionally, the prices on our marketplace are set by the sellers and we have no control over this.

Vurdert til 5 av 5 stjerner

Can't fault this company in anyway very…

Can't fault this company in anyway very well packaged, arrived right on time! Would definitely buy again!.

10. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Stuart, thank you so much for your kind review. We're so glad that your order went well and hope to see you again soon!

Vurdert til 5 av 5 stjerner

Really good customer service

Really good customer service. My tracking took 4 days chatted to Caitlan and I received update the next day with great communication throughout. Would buy from this company again.

6. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Sandra, thank you so much for your kind review. We're so glad that your order went well after the small delay and hope to see you again soon!

Vurdert til 5 av 5 stjerner

Quick and Reliable

Quick and Reliable

My trainers came within 2 days and the service was incredible.

7. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Tomi, thank you so much for your kind review. We're so glad that your trainers came so quickly!

Vurdert til 5 av 5 stjerner

Quick hassle free delivery

Quick hassle free delivery! Ordered from a restock, super pleased with trainers and price!

5. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Tracy, thank you so much for your kind review. We're so glad that you love your trainers!

Vurdert til 5 av 5 stjerner

Fast and reliable

My first time using the app, it was a flawless transaction. Got my pair within a few days, will definitely use it again.

4. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Clarence, thank you for your kind review. We're so glad everything went well for you and hope to serve you again in future!

Vurdert til 5 av 5 stjerner

No faults what so ever

No faults what so ever!
Fast dispatch and delivery. When I’ve had a concern, I’ve got an email reply within a couple of hours. Ordered a couple of times now and can definitely say I’d order again! Thank you.

4. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi JS, thank you so much for your kind review. We're so glad we could be of help and we hope to see you again soon!

Vurdert til 5 av 5 stjerner

Easy purchase

Easy purchase, arrived in days, the shoes are sweet 👌

9. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Paul, thank you so much for your kind review - we're so glad that you love your purchase and hope to see you again soon!

Vurdert til 5 av 5 stjerner

Brilliant experience with this company

Brilliant experience with this company. They also kept me up to date with shipping and tracking details. I would definitely recommend this company and i personally would order with them again.

29. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Danika, thank you for your kind review. We're so glad that everything went well for you and enjoy your pair!

Vurdert til 5 av 5 stjerner

Brilliant order and transaction

Brilliant order and transaction then realised that the trainers were a touch too big . The Sole Supplier helped me to source and purchase an alternative, assisted me to arrange the return and very quickly refunded the original cost. Top service right there ! Will 100% recommend and reuse this service . Thank you to the most helpful and lovely Emily . Bravo !

20. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Ally - Thank you so much for your kind words, we're so glad you had a great experience, it was a pleasure to serve you!

Vurdert til 5 av 5 stjerner

Great shoes, great customer service!

Great pair of shoes- just as expected plus quick delivery. Customer service was extremely helpful and thorough! Would definitely buy through them again.

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Daisy - We're so glad to hear your pair arrived as expected and our customer service team were able to help you out, we really hope you love them!

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service - great customer service (Emily) prompt replies and helpful - will definitely shop here again! 😊

22. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Tricia, thank you very much for your kind review. We're so glad your pair arrived safely and hope to see you soon!

Vurdert til 3 av 5 stjerner

Good service

Expedient, good customer service. Only gripe, the Nike box arrived tattered - expected more for the amount I spent on the shoes!

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Sole Supplier

Hi Anthea, I hope you are well. Firstly, thank you for your purchase on The Sole Supplier Marketplace, we really appreciate it. We are so sorry to hear about the condition of the box and will be working hard to ensure this doesn't happen again in the future - We really appreciate your feedback.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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