The Record Hub is one of the best web stores I have experienced. Staff is very customer oriented and responsive and the purchasing process is flawless. My first purchase was a pre order and the servi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My second time ordering from record hub. Delivery was faster this time. Nice selection on vinyl you have also. I would have given a 5 star if the order I’ve received didn’t have torn edge on the gatef... Vis mer
I pre-ordred 3 different versions of an album all of which arrived on release day which was just brilliant. I have always been very happy with the service The Record Hub provides & would absolutely re... Vis mer
Inzvaredno iskustvo kupovine u vašem web shopu. Pohvala za Irsku postu koja me o svemu obavještavala i paket je stigao u perfektno stanju. Hvala za sve . Pozdrav iz Zagreba,Hrvatske
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Everyone's local record store
Kontaktopplysninger
Dublin, Irland
- hello@therecordhub.com
- therecordhub.com
4,8
Enestående
6k anmeldelser
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing selection
23. mars 2026
New Vinyl a great place to buy
New Vinyl a great place to buy, good deals well packaged and fast delivery. Enjoy your music.
20. mars 2026
Great customer service
I had a problem with one vinyl and Helen in customer service was very supportive,professional and helpful! Thank you so much for your help! 5 ⭐⭐⭐⭐⭐
Jaime Mangado, Ireland
9. april 2026
Anmeldelse skrevet uten oppfordring
Excellent experience!
Excellent experience! I ordered some vinyl records for delivery to France, and everything was perfect. The shipping was amazingly fast, only 4 days. The records arrived in great condition, with secure and careful packaging. I’m very happy with my purchase and will definitely order again!
10. april 2026
Anmeldelse skrevet uten oppfordring
It came way too sooner that expected…
It came way too sooner that expected and it was exactly as it is. I was so happy with the packing and everything else.
19. mars 2026
Great service
Questions swiftly and clearly answered by Helen (thank you), product exactly as described and delivered next day.
18. mars 2026
Delivery service
16. mars 2026
Fantastic service as always A+
5. april 2026
Anmeldelse skrevet uten oppfordring
Always on time, perfectly packaged. I recommend.
Ok. Always on time. Perfectly packaged
2. april 2026
DO NOT BUY from this store if you value your time and money!
Initially, I thought the price was good. Was looking around for John Legend's Darkness and Light. They were selling at $32, shipping was $29, tax $5. So I paid $62.25 total (record + shipping + tax), then the waiting started. I waited for +3 weeks until I decided to check again. Turns out the record was returned to sender mid shipment, no communication whatsoever from these guys. So I contact them, they decide only to refund me $32. Shipping and tax? That money just disappeared. No explanation, no communication, nothing, TO THIS DAY. They are now claiming that my details were incomplete, yet I’ve been using Shopify almost 3 years now. Go through the reviews and see how many people faced this exact same issue. It gets to a point where you start to wonder. All these people can’t be wrong.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Record Hub
Hi Antony,
We’re really sorry to hear about your experience — we understand how frustrating this must have been.
After reviewing the shipment, the parcel was returned to us by the courier due to incomplete or insufficient delivery details, which unfortunately prevented successful delivery.
In line with our returns policy, we automatically refunded the cost of the record once it was returned. Shipping and taxes are non-refundable unless the issue is due to an error on our side.
We do provide a tracking link once orders are dispatched so customers can follow delivery progress and address any issues that arise.
That said, we’re sorry for the lack of communication you experienced — that’s not the level of service we aim to provide. Please feel free to reach out to us directly at hello@therecordhub.com, and we’ll be happy to look into this further for you.
Regards,
The Record Hub team
Prompt delivery
Bought a CD Monday morning and had it the next day, very prompt delivery and packaged well. Will be buying again. Thanks lads.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Great website easy to use
Great website easy to use, great price , quick delivery . Cheers
6. mars 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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