The Perfume Shop - Romford 324 Anmeldelser 25

TrustScore 4.5 av 5

4,5

Beliggenhet

Bytt filial

Unit N2, Liberty Mall, Liberty Shopping Centre, RM1 3RL ROMFORD, GB


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Se hva andre synes

Vurdert til 5 av 5 stjerner

Order and delivery was super fast. Couldn’t fault it at all. Was expecting a 5 day delivery but received in 2 days

Selskapet har svart

Vurdert til 5 av 5 stjerner

The sales assistant was very approachable, she was very polite and nothing was too much bother. She then gift wrapped our 4 bottles of perfume and aftershave beautifully. Would highly recommend your s... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I recently had to return a purchase because of a family bereavement. The staff at the Romford store were very helpful. No fuss or quibble, just some simple and understandable checks of the merchandise... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

When I purchased one of my favourite perfumes it was supposed to come with a gift. The Gift set did not come on the delivery sadly. But yesterday I walked to the Romford branch of the Perfume and show... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Parfymeri
  2. Leverandør av skjønnhetsprodukter
  3. Leverandør av kosmetikk og parfyme
  4. Kosmetikkbutikk
  5. Leverandør av duft- og aromastoffer
  6. Butikk med hårprodukter

Skrevet av virksomheten

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Kontaktopplysninger

  • Unit N2, Liberty Mall, Liberty Shopping Centre, RM1 3RL, ROMFORD, Storbritannia

4,5

Enestående

TrustScore 4.5 av 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Order and delivery was super fast

Order and delivery was super fast. Couldn’t fault it at all. Was expecting a 5 day delivery but received in 2 days

19. februar 2026
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Svar fra The Perfume Shop - Romford 324

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

No fuss return

I recently had to return a purchase because of a family bereavement. The staff at the Romford store were very helpful. No fuss or quibble, just some simple and understandable checks of the merchandise. The refund went through on my card in a couple of days. Thank you!

2. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Vurdert til 5 av 5 stjerner

Easy Returns

Returning an item was very easy and quickly sorted out with refund processing straight away.

23. desember 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Vurdert til 5 av 5 stjerner

Ordering from the website was quick &…

Ordering from the website was quick & easy. I found exactly what I was looking for & was able to use my discount for teachers code which was a fantastic discount . Delivery was also super fast.

15. desember 2025
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Svar fra The Perfume Shop - Romford 324

Hi,

Thanks for your review! It's great to hear of your recent experience.

The Perfume Shop

Vurdert til 5 av 5 stjerner

Best sales assistance

The sales assistant was very approachable, she was very polite and nothing was too much bother. She then gift wrapped our 4 bottles of perfume and aftershave beautifully. Would highly recommend your store to family and friends.

10. desember 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Vurdert til 5 av 5 stjerner

Lovely gift experience

Price was reasonable and the gift wrap with personalized ribbon was a nice touch.

28. oktober 2025
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Svar fra The Perfume Shop - Romford 324

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Vurdert til 5 av 5 stjerner

great staff

great staff, really knew their perfumes.
didn't push for sales and was happy to let me test over 20 scents.
I ended up spending more due to being informed rather than led.
10/10

6. oktober 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Vurdert til 5 av 5 stjerner

I received my item quiet quickly and at…

I received my item quiet quickly and at a reduced price, it was easy for me to order it and pay on line

6. oktober 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Vurdert til 1 av 5 stjerner

The perfume I bought from the shop…

The perfume I bought from the shop online and the tester I used in the shop in Romford they both are very different because after wedding the test of Perfume in the shop that lasted me for a whole day and the perfume bottle I have received it doesn’t last even for two hours And also they sent some free Dior samples and they were broken. There’s nothing in it but the main concern was why I like that Perfume in the shop and what happened when I received here is shocking.
So please look into this and explain to me
I have been buying perfume from yourself for many many years

16. juni 2025
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Svar fra The Perfume Shop - Romford 324

Hi,

I am so sorry to hear this. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this and resolve.

The Perfume Shop

Vurdert til 5 av 5 stjerner

Brilliant quick service with…

Brilliant quick service with knowledgeable and efficient staff

30. mai 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Vurdert til 5 av 5 stjerner

Satisfied customer

Excellent service good communication safely delivered very satisfied with purchase.

25. april 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Vurdert til 5 av 5 stjerner

Lovely ending to my purchase!

When I purchased one of my favourite perfumes it was supposed to come with a gift. The Gift set did not come on the delivery sadly. But yesterday I walked to the Romford branch of the Perfume and showed my receipt and the explained what happened and the male attendant was kind enough and gave me the gift. I was delighted and thankful, this little things really can make you day! Thanks again to the lovely gentleman at the Romford Branch!

10. mars 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hello,

Thank you for your review. We appreciate you taking the time to share your experience. We're sorry to hear that your gift set was missing from your original delivery. We're glad that the Romford branch was able to help you resolve this issue and that you were delighted with the outcome. We strive to provide excellent customer service and we're happy to hear that you had a positive experience with our team.

Kind regards,
Jasmyn

Vurdert til 5 av 5 stjerner

Helpful !!!!

Helpful !!!!

13. januar 2025
Logoen til The Perfume Shop - Romford 324

Svar fra The Perfume Shop - Romford 324

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Vurdert til 1 av 5 stjerner

Missing items

Disappointing Experience with Missing Product Claim I ordered 2 gift sets and I was excited to receive it. Unfortunately, the product never arrived. When I contacted customer service about my missing order, I was disappointed to find that my claim was denied without a clear explanation lack of support and communication has left me frustrated. I expected better from a company of this stature, and I hope they can improve their customer service and order fulfillment processes in the future and refund me or send me a replacement of my order.

5. januar 2025
Anmeldelse skrevet uten oppfordring

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