Assistant was so helpful. I bought a Dior perfume which they don't have do so said for it there snd had it posted to me, arrived two days later.
Selskapet har svart
Beliggenhet
Bytt filialUnit 51/53, Gunwharf Quays Shopping Centre, PO1 3TU PORTSMOUTH, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Assistant had good knowledge of products and competently submitted a home delivery for a product they did not stock in-store. Very quick service and next day delivery was a great shopping experience.
Selskapet har svart
First rate knowledge courteous friendly professional service. Item wasn't in stock but was sent to our home. Needless to say it arrived a day earlier than advised. Brilliant Thank you
Selskapet har svart
After my favourite scent of many years was discontinued I wandered into the perfume shop a bit lost but hopeful that I might find a decent replacement and thanks to the incredibly helpful lady at the... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Parfymeri
- også i
- Butikk med hårprodukter
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Leverandør av kosmetikk og parfyme
- Leverandør av skjønnhetsprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
Unit 51/53, Gunwharf Quays Shopping Centre, PO1 3TU, PORTSMOUTH, Storbritannia
4,6
Enestående
52 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful staff
3. mars 2026
Svar fra The Perfume Shop - Portsmouth 81
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I walked into the Gunwharf branch in…
I walked into the Gunwharf branch in Portsmouth. I met a lady named Patricia Spragg, oh she was God sent. So patient and helpful. It took weeks for me to get my refund but she was behind it in chasing up . I would drive from Chichester to that shop and talk to Patricia who was really helpful. After a battle she managed to get my refund back from an order in which I did not receive all that I had paid for .
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Portsmouth 81
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Your prices are excellent and received…
Your prices are excellent and received the Order so promptly
4. februar 2026
Svar fra The Perfume Shop - Portsmouth 81
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service and got a discount on my perfume as it wasn’t in stock in the store. It got delivered a few days later to my home.
18. januar 2026
Svar fra The Perfume Shop - Portsmouth 81
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful presents staff happy bunny in the shop and…
Helpful presents staff in the shop and online delivery on time
16. desember 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Sales assistant was very helpful
Sales assistant was very helpful, knowledgeable & friendly while dealing with the purchases in a busy outlet.
10. desember 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I brought my daughter’s perfume from…
I brought my daughter’s perfume from here for Christmas as there was a special offer on as it was in the Black Friday deal. They sent me in good time and wrapped up very well.
16. november 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Personalised Ribbon
Amanda, Beth and Rory were so helpful and made our shopping trip!
8. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Brilliant service from The Perfume Shop…
Brilliant service from The Perfume Shop whether online or in store.
Online was so simple, the parcel arrived a day earlier than expected which was great.
The staff in my local store (Gunwharf Quays) are so friendly and helpful but not pushy, it’s a pleasure to shop there.
17. oktober 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Excellent customer service. She was the only person on duty in the shop at the time and was managing other quite demanding customers and still found a moment to acknowledge me.
Very weldone for a welcoming service
23. september 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
The aftershave arrived before the due…
The aftershave arrived before the due date. So that was a nice surprise and had no worries. Definitely oder from here again .
28. august 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Very helpful salesperson
Very helpful salesperson. She ordered the perfume online for me and it arrived two days later. Very happy!
22. juli 2025
Svar fra The Perfume Shop - Portsmouth 81
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Svar fra The Perfume Shop - Portsmouth 81
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Brandon's the goat
Brandon on the desk was super helpful. Absolutely amazing !! Should get promoted ASAP!
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Portsmouth 81
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.