Stacy was so helpful, as someone who knows nothing about fragrance, she effectively assisted me in identifying what scents and profiles I prefer without having a clue beforehand. Excellent service and... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 51, Queensgate Centre, PE1 1NH PETERBOROUGH, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her... Vis mer
Selskapet har svart
My partner and I visited the perfume shop and could not of had a better experience. We were served by Natalie who was fantastic. She was highly knowledgeable, enthusiastic, patient and we could not... Vis mer
Selskapet har svart
A member of staff, Sarah, was incredibly helpful in helping me choose my first perfume for daily wear. She took down my preferred fragrances and gave me samples. I found a perfume best suited to me. S... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Parfymeri
- Leverandør av skjønnhetsprodukter
- Leverandør av kosmetikk og parfyme
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Butikk med hårprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
Unit 51, Queensgate Centre, PE1 1NH, PETERBOROUGH, Storbritannia
4,7
Enestående
53 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I went in store few times to try the…
I went in store few times to try the products first class service. Bought online and I was surprised with a gift.
4. mai 2026
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10
Stacy was so helpful, as someone who knows nothing about fragrance, she effectively assisted me in identifying what scents and profiles I prefer without having a clue beforehand. Excellent service and reasonable pricing with great offers :)
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume offers and helpful staff
12. april 2026
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan from Solihull had such an amazing…
Ryan from Solihull had such an amazing vibe was fantastic and he was such a pleasure to be served by, we need more people like this!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional customer service
My partner and I visited the perfume shop and could not of had a better experience. We were served by Natalie who was fantastic. She was highly knowledgeable, enthusiastic, patient and we could not of asked for better customer service.
I highly recommend this store and a massive thank you to Natalie for making our day. We will certainly be returning.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very knowledgeable
Alex was very knowledgeable and patient even though we took forever to choose! Amazing service
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks for your help Alex C
Thanks for your help Alex C
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am disappointed by the service which i got at your Peterborough branch
I am disappointed by the service which i got from your shop in Peterborough. I wouldn't recommend anyone to buy from this shop. I bought a faulty perfume, i found out when i got home now they refused to take it back and refund me or give me a better one
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hello Mlindeli,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
I went into perfume shop in…
I went into perfume shop in Peterborough in the centre of queens gate
The lady was very kind and put my order through for Dalivery
That are always excellent there
Thank you again for your kindness and service
27. desember 2025
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Wife’s Christmas present - sorted!
I wanted a DKNY perfume for my wife for Christmas and this is my go-to store as it’s a regular request. The December 2025 visit did not disappoint as the member of staff was helpful with my decision making. She then offered to wrap the gifts and did them exceedingly well - far better than I would have done. Thanks The Perfume Shop - and my wife was delighted with her presents. She’s happy therefore I’m happy. 😀
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Its prompt delivery time for me
Its prompt delivery time for me , its amazing, perfume shop has always been my go to, known for quality and authenticity of their fragrance, always reliable and good price as well.
17. desember 2025
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Efficient customer service
I made an online purchase, and one of the items arrived damaged.
I called the customer service over the phone immediately, and I was given a choice to replace the item or to return it, and because I really wanted this item, I decided to replace it. I was, also, given a choice to return it for free via post or to return it to the local store. Since the item was low on stock, out of fear to loose a very good deal, I phoned the local shop, and the manager of the local shop was more than helpful, and resolved this problem in no time. I'm very grateful for her help, many thanks!
4. desember 2025
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
wonderful service team
27. oktober 2025
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
I came into the store to find gifts for Christmas n birthdays . Stacy went above and beyond with her customer service and was patient with me on helping me find the perfect gifts
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service
Great service from phoning the shop , ordering online and receiving my perfume in the post . Highly recommend
25. oktober 2025
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tehya
Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her i didn’t know which one i’d like. Perfect customer service!!!
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Mel is great
Mel is great, her recommendations are top notch.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
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