I recently ordered a perfume online from this shop, mainly because it was advertised as coming with a free travel bag that would be automatically added to the basket. However, when I went to collec... Vis mer
Selskapet har svart
Unit 88, Arndale Shopping Centre, LU1 2LJ LUTON, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I recently ordered a perfume online from this shop, mainly because it was advertised as coming with a free travel bag that would be automatically added to the basket. However, when I went to collec... Vis mer
Selskapet har svart
I had a really great experience in the shop, and I want to give special thanks to Alex for his excellent service. He was incredibly friendly, helpful, and made me feel welcome from the moment I arrive... Vis mer
Selskapet har svart
I had such a lovely experience at the perfume shop last week. The staff member caitlyn who helped me was absolutely amazing—so friendly, patient, and genuinely helpful. She took the time to understa... Vis mer
Selskapet har svart
First time walking into a shop to get something and I met an amazing person who attended to me, his name is Alex , he was such a darling, was patient with me and very helpful. Because of him I would... Vis mer
Selskapet har svart
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 88, Arndale Shopping Centre, LU1 2LJ, LUTON, Storbritannia
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I recently ordered a perfume online from this shop, mainly because it was advertised as coming with a free travel bag that would be automatically added to the basket.
However, when I went to collect my order from the Luton Mall store, I was told that there was no free bag available. I then contacted customer support, but unfortunately the issue wasn’t resolved.
I don't want to sound petty, but more something for others to be aware of. The offer was a key factor in my decision to purchase, so it was disappointing that it wasn’t honoured or clarified at the point of collection.
Overall just worth double-checking promotional offers before relying on them.

Svar fra The Perfume Shop - Luton 104
Cody and Caitlyn at the Luton branch have amazing customer care. Took their time with me till I got the scent I wanted. Great assets to your team!!

Svar fra The Perfume Shop - Luton 104
I had a really great experience in the shop, and I want to give special thanks to Alex for his excellent service. He was incredibly friendly, helpful, and made me feel welcome from the moment I arrived. He took the time to help me with everything I needed and did it with such a positive attitude. It’s rare to come across customer service this good, and he truly made my day. Alex is an absolute credit to the shop!

Svar fra The Perfume Shop - Luton 104
First time walking into a shop to get something and I met an amazing person who attended to me, his name is Alex , he was such a darling, was patient with me and very helpful. Because of him I would love to come around again.

Svar fra The Perfume Shop - Luton 104
exemplary customer service from Cody (codi?) ! She was super informative and helpful, absolute pleasure to deal with and really made for a great shopping experience.

Svar fra The Perfume Shop - Luton 104
Thank you Michael for your patience in helping me find the best fragrance for my wedding.

Svar fra The Perfume Shop - Luton 104
I had such a lovely experience at the perfume shop last week. The staff member caitlyn who helped me was absolutely amazing—so friendly, patient, and genuinely helpful. She took the time to understand what I was looking for and guided me to the perfect eid gift without any pressure. You can really tell she cares about customers and loves what she does. It made the whole experience feel special. Thank you again! ✨

Svar fra The Perfume Shop - Luton 104
Excellent customer service from Cody (18/03/26) Such a lovely lady, probably has no idea I am writing this but wanted to leave a good review for her!

Svar fra The Perfume Shop - Luton 104
I was served by Cody, she’s a wonderful worker. She is very engaging and is such a lovely person. She’s very enthusiastic and i absolutely loved talking to her. She gave wonderful suggestions and really helped when it came to finding my favourite perfume

Svar fra The Perfume Shop - Luton 104
The customer service from Cody was great. She was very helpful and helped find new scents. Also very kind and fun to talk to.

Svar fra The Perfume Shop - Luton 104
was served by cody such an amazing worker so kind and positive provided the best service to us

Svar fra The Perfume Shop - Luton 104
I came in today to purchase a perfume and was served by the gorgeous Cody she is honestly a sweetheart the best customer service I have ever seen !!!!

Svar fra The Perfume Shop - Luton 104
I wanted to say that Cody was amazing throughout so positive, so helpful and clearly wanting to do the best job for customers. I saw that with other customers before me. I hope you go very far, Cody. Thank you for bringing a smile to my face and a spring in my step to move towards my own goals with such passion, vibrancy and positivity. Love seeing women excelling and putting their best foot forward. Thank you for helping me with my CK Beauty perfume that I’d been struggling to find for months. :)

Svar fra The Perfume Shop - Luton 104
Cody was really helpful and so so friendly, she made the whole experience so much more enjoyable. Spent a while chatting and she was nothing but lovely! will definitely be coming back! 5 ⭐️

Svar fra The Perfume Shop - Luton 104
Cody had great customer skills, was very chatty which made me feel comfortable and welcome, she was extremely helpful snd i would be happy to come back to the store again

Svar fra The Perfume Shop - Luton 104
Had a lovely experience, kaitlyn is a credit to the store she made it an easy shop and helped me massively. Excellent gift wrapping aswell, will be coming back.

Svar fra The Perfume Shop - Luton 104
I visited The perfume shop luton again today. Thank you Cody for making my visit and buying experience Amazing.

Svar fra The Perfume Shop - Luton 104
Cody made my experience great with her knowledge on the different types of products and gave overall superb customer service

Svar fra The Perfume Shop - Luton 104

Svar fra The Perfume Shop - Luton 104
"I recently ordered from PerfumeShop.com after seeing their high rating on Trustpilot, and I'm happy to say they lived up to the hype! The website was easy to navigate, and I found exactly what I was looking for at a great price. My order arrived quickly and was packaged securely. Plus, they included a few samples, which was a nice surprise. Overall, a fantastic shopping experience, and I'll definitely be ordering from them again."

Svar fra The Perfume Shop - Luton 104
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