Well what a lovely experience we had in your Eastgate Inverness store today all thanks to the lovely Ann.What a difference seeing such fantastic customer service.We aren’t from the area and had such a... Vis mer
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Beliggenhet
Bytt filialUnit 9, The Eastgate Shopping Centre, IV2 3PP INVERNESS, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
I was served by Anne today and she was so helpful and knowledgeable. It made picking a new scent easy and enjoyable :)
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Inverness shop: I have just treated myself to a set of Tom Ford Ombre Leather, eau de parfum 100 mls & body spray 150 mls . Def my new favorite !!! Great value at discounted price !!! I had fantas... Vis mer
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Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly... Vis mer
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Informasjon om virksomheten
- Parfymeri
- også i
- Butikk med hårprodukter
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Leverandør av kosmetikk og parfyme
- Leverandør av skjønnhetsprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
Unit 9, The Eastgate Shopping Centre, IV2 3PP, INVERNESS, Storbritannia
4,8
Enestående
116 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service,very helpful they deserve…
Great service,very helpful they deserve a payrise
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iona was fantastic at helping my…
Iona was fantastic at helping my partner Lottie find her perfume! So thank you, and Steph was great. Very cheerful and caring.
24. februar 2026
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Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff at this store
Great staff at this store, Ann and all the ladies are super friendly and have an amazing knowledge on all the perfumes! Always great deals on too!
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely Top class service as usual…
Absolutely Top class service as usual from this Inverness branch. Always incredibly helpful incredibly delightful to talk to always walk away with a smile thank you.
18. februar 2026
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Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann was incredible
Ann was incredible! Very knowledgeable kind and caring!!
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the best server ce today from Ann…
Had the best server ce today from Ann and Isla at the Inverness store. I walked in for a browse and walked out with a great deal! They were a great team and helped me get somthing I didn’t even know I was looking for and love it! Thank you
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann and Iona were lovely and have…
Ann and Iona were lovely and have earned a returning customer, thank you ladies
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, both Steph and Debie that helped me were excellent, very informative and very welcoming, would highly recommend
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from steph
Lovely service from steph. She goes above and beyond every visit to help us with what we are looking for. She is great at sales and so friendly. Makes you feel important and you are her main priority in that moment.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We have been customer since 15 years…
We have been customer since 15 years to perform shop , Ann is always very good with us, she always provide pleasant service , because of her we are still choosing perfume shop. We are happy customer thank you Ann 🙏🏼🥰😄
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service in Inverness
Great service at the Inverness store today.
Amazing knowledge and advise from Ann
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the perfume shop experience
the woman serving us, anne, was so so lovely and an amazing help. both me and my partner gave her an idea of what we were looking for and she managed to find us something that matched perfectly.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ann today
I was served by Ann today, she was extremely helpful a pleasure to talk to and made the shopping experience, memorable, need more staff like her
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday perfume
Went with my partner for new perfume for my birthday, we were served by Steph who was absolutely lovely. She was very knowledgeable about the different perfumes and what is going to be popular, we went for the new alien (Thierry muglar fan for years) which Steph informed us was very new and didn’t actually officially launch in the uk for another couple days. She also informed us about the member cards and the benefits of having one which we then set up. Also as it was my birthday there were a couple of extra gifts slipped into my bag which were absolutely lovely, hopefully we will get a cheeky wee night away with no kids so I can use my new Michael Kors overnight bag! There were also a couple free samples slipped in to, overall Steph was lovely, chatty and very knowledgeable.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went to one of there shops in…Inverness
We went to one of there shops in Inverness Scotland today . My wife bought a 100ml of paco rabanne for my birthday . When I saw her recipt I saw on it £99 ? I checked online because I never ever paid that much. First up Amazon , dearest was £30, else where I looked on different places was £28 ? Wher did they get £99 I’ve tried to ring customer services, no one answers
I’m fuming we are both in our 70’s and can’t afford to be ripped off
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hi,
We are sorry to hear about the price discrepancy you experienced in Inverness. We appreciate you bringing this to our attention and regret any distress caused. We will investigate this issue. Thank you for your feedback.
The Perfume Shop
I was greeted at the shop by Steph
I was greeted at the shop by Steph . Amazing one to one skills .i gave her thoughts on my suggestions and also she gave me some other suggestions to . I have left very confident in the products I have bought to day . Will be a returning customer
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really nice service- Ann knew exactly…
Really nice service- Ann knew exactly what I needed based on the previous fragrances I had used.
13. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
I visited the Inverness branch Perfume…
I visited the Inverness branch Perfume looking for a nice Xmas present ,
I was greeted with a big smile from a wonderful customer service assistant -Ann , what a lovely lady , she understood my need and very professionally discussed some option ,
Ann’s product knowledge is very impressive ,
She provided 1 of the best experiences in retail shopping , we also had a lovely conversation , I could have chatted all day , Ann is s s credit to your company she deserves 10/10 ,
I do recommend and will visit the store again
13. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Inverness 131
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Lovely customer service.
29. november 2025
Svar fra The Perfume Shop - Inverness 131
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Svar fra The Perfume Shop - Inverness 131
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
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