Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... Vis mer
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Beliggenhet
Bytt filialUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Vis mer
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Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Vis mer
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Vis mer
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Informasjon om virksomheten
- Parfymeri
- Leverandør av skjønnhetsprodukter
- Leverandør av kosmetikk og parfyme
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Butikk med hårprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Storbritannia
4,9
Enestående
205 anmeldelser
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Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had such a lovely experience in the…
I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came away with 2 new perfumes that I am very excited to try and so glad I met Georgia today - she is asset to the perfume shop !! :)
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service!
Really appreciate Aishas help choosing my perfume. I was very indecisive and she went into detail of all of the perfumes I liked and I had a lovely experience! Customer service was great
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Everytime I visit the perfume shop I’m…
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is what you need when choosing a fragrance. Her knowledge of the perfumes is great especially if I’m unsure which ones to purchase.
Karra
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Lynne today and she was…
I was served by Lynne today and she was very lovely and helpful! The customer service in this store is great, I will definitely be returning & recommending this store to my friends and family! :)
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The ladies and Robbie are brilliant…
The ladies and Robbie are brilliant always look after you treat you with respect and anything you need help or advice with everytime they smash it!
Always a pleasure to go in 😊 x
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Outstanding service
I visited the perfume shop derby to make a purchase for a work colleague. I was greeted by a wonderful smiley lady named Hayley. She asked if I was ok and would I like any help, she asked who I was buying for, my budget and do I have a particular brand in mind. After answering her questions Hayley made numerous suggestions that matched my needs. Hayley clearly listened to everything I had said and her product knowledge is amazing. She offered to wrap the perfume and an additional service of a personalised ribbon. The experience from start to finish was amazing. I highly recommend visiting this store especially if Hayley is on hand to help. I truly hope the senior leadership team at the perfume shop see this and praise Hayley for her amazing service she delivers to your customers. She’s a true credit to your company.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hayley
Hayley, Lin and Paige were extremely helpful and welcoming!
Id never shop anywhere else again.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff were so helpful (Lynne
The staff were so helpful (Lynne , Paige and Hayley ) point me the the right direction could not do enough for me I will definitely return
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Georgia made it a great experience with…
Georgia made it a great experience with her exceptional customer service.
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing experience 100% would recommend…
Amazing experience 100% would recommend coming here been served by lynn amazing customer service
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really lovely reception
Really lovely reception. I met Aisha and she was really lovely. She took her time with me. Making sure I was able to perceive the different perfumes I had interest in which made my decision seamless. Really beautiful customer service.
Also, I was gifted a diffuser and lots of sample perfumes. Such a great experience.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynn from derby store was amazing..
Lynn from derby store was amazing..
Loved my gift wrapping idea..
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing friendly service and very…
Amazing friendly service and very helpful.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best experience
The best experience - i am so indecisive and Nick was so patient and helpful, letting me spray loads of the perfumes and stood with me helping me decide what smelt the nicest! Very lovely and friendly staff - I will definitely be back!!
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely prices with lovely customer…
Lovely prices with lovely customer service, it can’t get better than that 😁
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service and beautiful…
Amazing customer service and beautiful sprays
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer services!
Amazing customer services!! Thankyou for helping me pick the right spray! Xx
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
had a great experience in store today…
had a great experience in store today with Aisha. she helped me pick some new perfumes to take on holiday. lovely service thank you
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought a YSL Libre Intense fragrance…
I bought a YSL Libre Intense fragrance in this shop and Hayley helped me to choose between my choices and my my life easier😍😍😅😅Thank you for being supportive and friendly behaviour as well!! Highly suggest this shop:))
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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