Honestly, the lady who attended to me deserves a raise She was so kind, patient, and helpful. The only problem is… I’ve completely forgotten her name. But I remember everything else — she... Vis mer
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Beliggenhet
Bytt filial9 Trinity Square,, CO1 1JR COLCHESTER, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she... Vis mer
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I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile New team leader Chantelle has been amazing and helped with with every... Vis mer
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Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
Selskapet har svart
Informasjon om virksomheten
- Parfymeri
- Leverandør av skjønnhetsprodukter
- Leverandør av kosmetikk og parfyme
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Butikk med hårprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
9 Trinity Square,, CO1 1JR, COLCHESTER, Storbritannia
4,9
Enestående
147 anmeldelser
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Julie at the store in Colchester
Julie at the store in Colchester, what a lovely lady! She provided a top notch customer service to me on 16/02.
16. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Colchester 189
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Exceptional Service from Laura Purple!
I had a fantastic experience at The Perfume Shop in Colchester today! Laura Purple made my visit truly exciting—she was incredibly friendly, helpful, and full of great suggestions. She went the extra mile to ensure I found exactly what I was looking for, making the whole experience enjoyable and memorable. Her enthusiasm and knowledge made me feel valued as a customer, and I left feeling happy and excited to return next time. Thank you, Laura, for your excellent service!
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Colchester 189
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
5 Star *
Niamh was incredibly helpful today!!! Went above and beyond, and really added a personal touch to the whole thing!! Her customer service sold it for me, hands down, superb!!
5. februar 2025
Anmeldelse skrevet uten oppfordring
Stuart at the Colchester branch is top-notch!!
My husband and I visited The Perfume Shop in Colchester as I was looking to try some new scents and find one that I could wear every day. Stuart was extremely helpful and enthusiastic despite my particularities—I swear he would’ve let me try every scent in the store if I’d a mind to!—and he even introduced my husband to a couple new colognes as well. I ended up settling on a perfume familiar to me, but the experience of being able to try them out in person with a stellar, knowledgeable salesperson was bar-none. Highly recommend anyone stop in and give a shout to Stuart; he’ll help you find something you like!
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Colchester 189
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hi two Laura’s Colchester branch
Hi just want to say that myself and my daughter visited your Colchester store to buy some perfumes for Xmas gifts for the family,we met a lovley young lady Laura (lovley purple hair) who served us she was so bubbly and happy she helped us to choose what we required as we was totally confused with all the perfumes ,Laura was very attentive with every question I had showing and explaining different product’s, amazing made us feel very comfortable and did not rush us at all then low and behold another young lady also named Laura came to help as well, both girls were very polite great customer service we left the store very happy customers!!!well done girls you helped to take some of the stress out of Xmas shopping brilliant!!!!and happy Christmas to you both x
13. desember 2024
Anmeldelse skrevet uten oppfordring
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