Falsely advised my new pension provider they had sent a form for me to fill out before tranfer could be completed, when no form was ever sent, resulting in me having to chase causing further delays in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Spoke to someone about what I needed,sent forms and even told which section's to fill out, couple of days later form's arrived easy to fill an popped in the post.
I didn’t know I even had this pension, but I got a letter informing me of its existence and a choice of how I could proceed. I made said choice and within a couple of weeks, my pension choice was sor... Vis mer
I’ve got married last year and find it hard to change my name over no passport out of date can you help me find a way off sorting this out please
Informasjon om virksomheten
Skrevet av virksomheten
People’s Pension is a workplace pension scheme, for employers of any size and from any sector, designed to take the hassle out of auto-enrolment.
Kontaktopplysninger
Manor Royal,, RH10 9QP, Crawley, Storbritannia
- info@peoplespartnership.co.uk
- thepeoplespension.co.uk
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22k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was all sorted out in a week and the…
It was all sorted out in a week and the payment was made to my bank excellent service
6. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra People's Pension
Hello Agata
We’re sorry our service didn’t meet your expectations, we appreciate how frustrating this is.
Please email us at tellusmore@peoplespartnership.co.uk and we’ll aim to ensure the issue is resolved within 3 working days.
Our apologies again.
Emily
People’s Pension, provided by People’s Partnership
They corrected my details
They corrected my details, & pointed me in the right direction, & let me know what I have already saved up-to press
Very helpful they was too.
Kind regards
Tracy
6. august 2026
The lady I spoke to made everything…
The lady I spoke to made everything clear on how to claim my pension . She was very professional
6. august 2026
You were supposed to post my claim…
You were supposed to post my claim forms but I haven't got them . Then I was assured that I would get them by email which has never happened
6. august 2026
Svar fra People's Pension
Dear Robert
We’re sorry to hear you’ve been unable to receive your paperwork. We understand how stressful it can feel when you want to move things along, especially when it comes to money.
We always aim for a quick turnaround with our correspondences, although sometimes it’s out of our hands, especially when it comes to postal deliveries.
There may be an explanation for this, including disruptions or delays experienced by the delivery company responsible. Whatever the reason, we’d like to apologise for this slowness.
If you log in to your online account with us, you'll be able to manage your pension online and keep track of your pension savings: thepeoplespension.co.uk/myaccount. This should enable you to move forward with your actions more quickly.
In the meantime, you can contact us at tellusmore@peoplespartnership.co.uk, and we’ll work to resolve things for you. 3 usually respond within 3 working days.
Thanks again for your patience.
Charlie
The People’s Pension, provided by People’s Partnership
Your staff were very helpful when I…
Your staff were very helpful when I called and things were sorted out very quickly.
6. august 2026
I found the person I spoke to about…
I found the person I spoke to about claiming my pension to be very helpful and explained the process very well they were also very pleasant to deal with
6. august 2026
I didn't have a good experience
I didn't have a good experience. I sent all the documentation by mail and they're still asking for more for only £133. I don't understand how much bureaucracy there is. They have all my bank account number and the three months of activity in my account. If you don't know how to read Spanish, it's difficult. I'm very disappointed.
19. juli 2026
Svar fra People's Pension
Hello Miss Breakwell
We’re sorry the claim process feels more complicated than expected. We understand how important and time sensitive this can be. Delays can happen for reasons like missing paperwork, outdated account details, or third-party processing times.
If you email us at tellusmore@peoplespartnership.co.uk, we can check what’s causing the delay and move things forward. We aim to reply within 3 working days.
Thanks for your patience.
Kind regards
Emily
People’s Pension, provided by People’s Partnership
Easy to get to the answers i needed
Easy to get to the answers i needed. The lady I spoke to was very polite and knowledgeable, and made the experience easier than I was expecting. Very happy with the outcome.
6. august 2026
Very helpfull explaining my pension
6. august 2026
Simple and prompt service to withdraw…
Simple and prompt service to withdraw from my pension online.
Clara was very helpful when I made a call to check something regarding my claim.
6. august 2026
Would be happy if I could withdraw …
Would be happy if I could withdraw money now at 58 not 60 or 65
6. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.