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The Online Mirror Shop Anmeldelser 

2 728
•
TrustScore 5 av 5

4,8

Speilbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I never knew bathroom mirrors had to be IP rated until I needed a new one! Customer services at the online mirror shop answered all my questions promptly & honestly. Ordering was easy & delivery was o... Vis mer

Vurdert til 5 av 5 stjerner

Brilliant customer service. I got their email saying my order was with the courier, but I was going away in a couple of days for 3 weeks. I emailed them, but I had zero expectations because nothing is... Vis mer

Vurdert til 5 av 5 stjerner

Excellent delivery the two man team unwrapped the mirror and checked it all before they left. Mirror needs two men to put it up as it’s very heavy

Informasjon om virksomheten

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Skrevet av virksomheten

The Online Mirror Shop specialises in the manufacture and delivery of high quality home mirrors straight to your door. Based in Hessle, East Yorkshire, our team has over 20 years’ experience within the home furnishing industry. We have a wide range of mirrors to suite every budget, find the perfect mirror for your living room, hallway, bathroom or bedroom quickly and easily via or website and make additional savings by taking advantage of our free UK mainland delivery service. We’re confident our prices are the lowest around, so if you find a like for like mirror at a lower price, we will price match it. Payment is both safe and secure with Take Payments & Barclays Bank. We accept all major cards, PayPal and we also offer flexible and affordable finance to help spread the cost. Feel free to visit our website for more information: www.theonlinemirrorshop.com If you would like to speak to one of our dedicated team, then please don’t hesitate to contact us via phone or email. T: 01482 640536 E: info@theonlinemirrorshop.com.

Up to 70% off High Street Prices

Skrevet av virksomheten

Here at the The Online Mirror Shop we’ve supplied 10’s of thousands of mirrors with up to 70% off high street prices. We utilise the highest quality materials and manufacturing methods to ensure every product we supply is both beautiful and durable. We are so confident of our quality we also offer an extended product guarantee of up to 5 years and with our fast, efficient, specialist fragile goods delivery service you will be kept informed via SMS, Email and with the help of our friendly customer care team who are always happy to help.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(2 728)

421 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Stunning mirror


A quality service was provided and my mirror arrived well packaged and perfectly delivered to my room of choice.
An absolutely STUNNING mirror and perfect for my dressing room.
Highly recommended

7. august 2026
Vurdert til 2 av 5 stjerner

The colour of the mirror is not gold as…

The colour of the mirror is not gold as stated. It is a rose gold

12. august 2026
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Svar fra The Online Mirror Shop

Hi Miss Cooks,

Thank you for your review. We're sorry to hear you're disappointed with the colour of the mirror.

We haven't received any correspondence from you regarding this issue. If you would like to return the mirror, please contact our Customer Services team, who will be happy to assist you with arranging a return for a full refund.

Kind regards,
TOMS

Vurdert til 2 av 5 stjerner

My experience of this company is the…poor due to NO communication

My experience of this company is the communication is appalling as they do not answer the phones AT ALL and if you email them they take more than a day to get back to you . I have not received my order yet so can not comment on that but just the lack of communication I would not recommend this company at all this has been since the 3/08/26

Thanks for your response Tom but I was told my order was sent last week and that the delivery company would be in touch by wed at the latest and still nothing . As for the phones I have rang on numerous occasions and more than once a day and NEVER had a answer and it will be 3 weeks on Monday I was told 2 to 3 but was shipped last week and Bear in mind it’s only it’s only coming from hull so I would of expected it by now if sent last week like I was told after all it’s not like it’s coming from a different country

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Mirror Shop

Hi Deborah

Thank you for your review. We’re sorry to hear that you feel our communication has not met your expectations. However, we do feel that this review is unfair and does not fully reflect the circumstances surrounding your order.

The item you ordered was clearly advertised as a pre-order item, with the expected timescale explained to you over the phone before your order was placed. You subsequently asked whether we could arrange quicker delivery, and we advised both before ordering and throughout our correspondence that unfortunately this was not possible.

We are currently operating with some staff on annual leave, which can occasionally mean we are unable to answer the telephone immediately. However, voicemails are monitored and returned, and emails are responded to as soon as possible. While a response may not always be immediate, we do respond to all customers.

We completely understand that some customers may require an item sooner, which is why we make our pre-order lead times clear before purchase. If the stated waiting time was not suitable, we would have fully understood a decision not to proceed with a pre-order.

As your order remains within the advised pre-order timescale, and we have been clear throughout that an earlier delivery could not be guaranteed, we feel it is unfair to suggest that we have provided a poor service on this basis.

Kind regards
TOMS

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